City Plumbing and Rooter

Ava C.

You know how sometimes you luck out using Yelp and sometimes you don't? Well this time we did! A backed up bathroom sink is a fairly small job and our previous plumber turned us down to do the service (make that former plumber!) So we called City Plumbing & Rooter. They answered our call on the first try. The officer personnel were pleasant and helpful. We explained our problem and they scheduled us for the very next day. Kevin called ahead of time to give us estimated arrival and was prompt. He came in, reviewed the situation and had us up and running in 15 minutes. Even disinfected the area when he was through. He's a very nice guy...even our little bull dog fell in love with him. We will definitely use them again when the need arises. (Snickers wants Kevin to come back too!)

Jeff S.

We had to have MAJOR plumbing work done on our home.

We got 3 quotes (one of them from City Plumbing and Rooter because a neighbor recommended them) and although they weren't the least expensive, when comparing all 3 quotes with what was offered for the price, it was hands-down City Plumbing.

They respond to calls quickly; their scheduling is excellent; their personnel (both in the office and out in the field) are exemplary; and they aren't happy until everything is done to their customer's satisfaction.

There's no need for us to call another plumber if we ever need more work done. We will call City Plumbing and Rooter.

Thanks to all of you at City Plumbing for an excellent job without any headaches!

Elizabeth L.

2nd time using City Plumbing & Rooter...last time was about 3 years ago when they replaced our broken main sewage pipe.
This time, I called because the pipe looked back-up (smelly yucky watery mess above our yard drain was a dead give-away) and Kevin V. showed up on time and was very pleasant to work with. He explained the issue and took care of clearing our drain area/pipe right away...our issue was fixed in less than 30 minutes! Super nice guy, great service and would definitely use again if we have to!

Maurine L.

This is the second time I've used them and they were amazing. Jorge and Jr were right on time and so quick and efficient. I had two toilets and a sink replaced and the price they quoted was the price I paid. I am going to use them for my moms place next and would recommend them a million times over.

Lana C.

Luis and Andy were both very thorough and helpful and they cleaned up everything afterwards also and They showed me everything afterwards to make sure that our bathtub and our sink was working and all the replacements they had put in and the follow up pictures after the work was completed

Darren E.

Luis did a fine job of replacing my toilet after a challenging diagnosis that found my discovery of improper flapper wear was actually corrosion in the bottom of the tank made worse by hard water. They saved me from later tank leakage if I'd just replaced the flow valve myself and been cheap.

The phone scheduler was polite and got me an appointment the same afternoon, which none of the other recommended firms in Yelp could do, depot reaching out the previous evening. I would definitely recommend them because they're available, honest and do good work. They have coupons on their website and I got 10% off my job, which was nice.

My new Toto toilet flushes and fills faster than any I've ever seen. If I had gotten the toilet myself at the hardware store, I'd have got something clunkier or more expensive; the modest markup they charge for securing the hardware for you is worth it. The fact they remove the old toilet and all the boxes for the new model is worth it in itself.

The plumber wore a mask and booties to keep my new carpet clean without me asking him and arrived on-time.

Golriz S.

They were unprofessional and would never recommend them. They had to come back 3 times. The owner Paul was absolutely rude and disrespectful.

Zac M.

I contacted them for an estimate and they were quick to respond, on time, and very knowledgable. Unfortunately we did not chose them at this time, but they were definitely comparable in price and expertise. I would recommend to others based on those facts alone.

Andrew S.

I had a massive 50-years-overdue drain issue in my 75-year-old house and City Plumbing came out within a few hours a gave a quote that was less expensive and faster than three other plumbers we contacted.

The work was done, as promised, finishing a total replacement of all drainage pipes under our house in less than one full day of work. They worked well with the abatement crew that was taking care of the leakage and water damage, and they were very personable and professional throughout the process.

Great service, excellent response time, and very reasonable pricing.

I would highly recommend this company, especially for large scale residential projects.

Zack Z.

I've requested a quote to replace my tankless water heater. In my request, I've clearly stated that I will be providing for the new unit AND there's no plumbing required; simply remove old unit and install new one. The estimate they came up with is between $4,800 - $6,000!!! Really?! That's more or less an installation of Central AC Unit (5 Ton). Then the representative that replied to me had the audacity to state that my message was not clear?! Hmm?!!

First experience and last!! Quote aside, this demonstrates their lack of attention to details of the job details. If they can't be attentive to job details, I have doubts about the quality of their job! No thank you!