Chung Wah Plumbing and Fire Protection

Pablo G.

I've had Chung Wah do a variety of plumbing work in my house over the last 8 years. Steve is super knowledgeable and can pinpoint the issue within a few minutes. Most importantly, he's honest and trustworthy.

Any time I've had an emergency, Steve is extremely responsive and takes care of the issue the first time around.

I highly recommend Chung Wah for your any of your plumbing needs.

Ken A.

Steve was very helpful and walked us through what turned out to be an easy fix to get our bathtub running again. He was honest and friendly and we will definitely work with him again.

James C.

Excellent job was done by Steve - owner
He explained the details of his work and get the job done on time. I highly recommend this shop.

Jim K.

My mother-in-law lives in the Richmond District, and her water heater stopped working on Sunday. The pilot light would not stay lit. I called Chung Wah first thing on Monday morning. They replaced the thermocouple and had it fixed by noon. Great service and reasonably priced.

Rev Nancy C.

It's Tuesday before Thanksgiving. The guy I spoke with on the phone said 'you've backed yourself into a corner with the holiday coming up' Hey! I didn't cause the leaking pipes. Do NOT contact this company, especially if you are female!

Chris D.

I've used Chung Wah Plumbing for the past 12 years. They initially helped me with a major remodel, and subsequently with several smaller plumbing tasks along the way. Their employees are hard working and competent. Steve (their boss) is knowledgeable and responsive. Their hourly rates are comparable to other plumbers but the Chung Wah job will cost less because they work super fast. Why? Because they're busy and need to get to their next job. If you want to experience Asian work ethic, hire them and watch them work!

Larry J.

The water heater ball valve was leaking so I called Chung Wah Plumbing. The guy who answered the phone asked me if I wanted a morning or afternoon service call. I opted for afternoon so the guy said they would be out after 1PM.

At 2:20PM the two plumbers showed up. There was an older plumber and a young plumber. The young guy had good communication skills and the older plumber was hard to understand. I showed them the leaking ball valve at the water heater and they went back to their truck to get their tools and supplies. I told them they had to shut off the water in front of the house so that was the first thing they did.

It wasn't a difficult job so it didn't take long for the two of them to remove the old ball valve and install the new one. I have copper pipes in my seventy four year old house so the plumbers had to unsolder the leaking valve and sweat (solder) the new one in. After installing the new ball valve, they turned the water back on and I checked the pipes and ball valve for leaks. I saw no leaks. I told them I was satisfied and they packed up their tools and supplies and left.

The two guys did a beautiful, professional job. I was charged $100 for the job which I gladly paid.

If I have any more plumbing problems, I will definitely call Chung Wah again.

joe g.

OK for simple, straight forward work. I have recommended Chung Wah in the past. However, I cannot recommend them in the future based on the following.
I have used Chung Wah several times to replace broken pipes and they were competent to handle a nice clear job like that. Fixed the pipes but you have to hire someone else to repair the sheet rock or plaster damage caused to reach the pipes.
Recently, I had a major leak or broken pipe. Steve Leung came out and checked one floor and assured me there was no leak; just needed to caulk. He insisted the leak could not be coming from the next floor up. I caulked like crazy but the leak continued and I determined the leak was indeed coming from the next floor up. This time Ping came out, verified the leak was from the next floor up and replaced several major pipes for about $700.
Afterward there was a tiny drip in the same location as where the work was done; but that seemed to stop and I had a contractor repair the ceiling and paint. After several months it was clear the drip had not stopped and needed to be repaired. Ping came out. After I pointed out the mildew and moisture from the area he had just repaired, he checked the unit above, ran the water and checked the outside piping to see what the source was. He then said he would do nothing since he could not be sure where the leak was coming from even though it was in the same area where he had just replaced the pipes.
While the source of leaks is often difficult to detect, I have no doubt in this case. I had a problem that needed to be solved and was prepared to pay for it. Ping just declined to properly check and indicated to me no desire to stand behind his work or to do the required work to fix the leak.
In this case Steve could not find the source of the original leak. Even when I determined the source, Ping was dubious but verified that I was correct and did the initial work. Later when I pointed out the leak in the same area where the work had been done, Ping declined to check it out and correct it. I need to be able to trust and rely on the people who work for me and expect them to stand behind their work and see the job through to completion. Based on the above, I do not feel I can rely on Steve on Ping or on Chung Wah.

Dr Love L.

Fast service in the Outer Richmond , reasonable prices. Installed a new toilet in 1.5 hours and cleaned a drain to my back yard after a lot of rain backed it up. I would highly recommend this company if you live by the Ocean Beach....

Hugh T.

Work was good and pricing was excellent but.......took them a long time to get started. They missed their projected start date by one week.