Chris's Plumbing Service

Lindsay I.

Do not use Chris's Plumbing. Not only are they unreliable but they have terrible customer service. I had them come out a few weeks ago to replace a faucet and they did a great job. I figured I would keep using them... so I called them to fix a leaking toilet. They gave me a 10-2 window. I took off from work to be home for them and no one showed. No phone call to say they weren't coming...nothing. I called them and they gave me some excuse that the dispatcher was busy and couldn't call me. We rescheduled for 2 days later from 8-12. I once again stayed home from work and NO ONE showed and no call from the dispatcher. I finally called them and they told me that the plumber was busy at another job and could come out in 2 hours. They had no plans to call me to tell me the plumber was running behind. I will never waste my time with this company again. Clearly they don't care about repeat customers.

Tyler R.

Terrible company. Stay far away!!! Called multiple times over the course of weeks for an emergency and never received a call back despite numerous follow ups

Eva X.

do not not not not use this company's service. they sent two guys. this two men check my bathtub just 10 minutes then told me it is no problem. then they did nothing but charge me 97 dollars，and left with my bathtub still leak！this is really ridiculous！

Mark M.

poop company... use anyone else. they put in a septic system a few years ago and have no idea where it is any of the cleanouts are? no records ? contacted them several times no luck... they've also been getting bad press they were busted illegally dumping sewage... profit at the expense our environment...

Charlie C.

Pass on Chris's Plumbing. Here's my experience. We had a leak in a irrigation pipe in the yard. We called early in the morning and they thought since it was near the lift station, our septic tank needed to be pumped. The pump truck didn't arrive until the end of the day and the guys said it clearly was unnecessary and I needed a plumber. I had to pick to have it fixed paying overtime evening charges or having no water overnight. We picked the latter, but we had to pay around 85 just for the truck to show up and they wouldn't refund it even though it was their mistake. The next day they came and did the work. A few days later the leak came back. They came back and said they couldn't fix it even though we had already been charged around 400. I called to get a refund for some of it. They wouldn't call me back and it took weeks of calls before they finally refunded one of the trip fees. We had to go to another company and the issue was fixed in an hour or so. They are incompetent and look to charge as much as possible. Larson's Plumbing in Ybor City is pricey, but they are extremely good at fixing issues and know what they are doing. Don't use Chris's Plumbing, they're terrible.

L S.

I definitely would not recommend this company there are not honest and reliable unethical. I don't know how you have people working for you that sabotage customers equipment just the guy was definitely not confident he was there to fix a faucet took the faucet apart will put parts on forget to put parts back on take it apart put a part back on then forget another after2 hours and 200.00 dollers l still not fixed went underneath my sink sabotage loosen the thing and told me he would have to take the whole thing apart and it would cost more time I told him to stop afer told hom deliberately loosened the faucet and I know cuz I had worked out at myself for 2 days it was not loose Have another company come out two days later took a 4-Piece kitchen sink faucet set removed and installed new and less than 45 minutes for only $125.00

Tamara N.

WORST SERVICE EVER! Very rude. When presented with a bill and I questioned I was told to pay it or be prepared to be sued. DO NOT USE THIS COMPANY. Read the """"not recommended"""" reviews. They are accurate. I don't want this happening to you.

Cheryl A.

At first I just thought they were going to be really expensive. But they came back out & did follow up work when needed & really seemed to care that they job was getting done correctly. That means a lot these days.

Teresa W.

Worst service EVER! Needed emergency service so I called and left a message. Dispatch called back and said 30-45 minutes it took over an hour. Dispatch explained after hours was $128 per hour. Plumber arrived and fixed issue in about 30 minutes then added fees for using his tools and another fee for his trip from 15 minutes away. When questioned about these hidden fees plumber was rude...then dispatcher Joan called me the customer as was rude threatened with the police and called me the """"B"""" word. This place is a nightmare. DO NOT USE THEM. They are a rip off!!! Signed Disappointed Customer in Apollo Beach, FL 11-8-2014

G. H.

Work was performed okay. However, when the work was done they presented me with a bill for $200 more than they quoted for the job. This was after repeated assurances the job would not exceed a certain amount. I talked to the """"office manager"""" on the phone who was extremely rude even though I tried to be polite and reason with her. She told me if I didn't pay the bill she would put a contractors lien on my property. Then she accused me of threatening her--which I never did--and told me the phone conversation was being recorded. I paid the bill because I don't have time to fight a contractors lien in court over $200. Beware. Dishonest. Rude.