Chick's Plumbing

Elizabeth J.

I really hate to give bad reviews, but I am very disappointed with their lack of service. We have been having a problem with our tankless water heater, and Brett came out and since I had just descaled the unit, we thought that might have fixed the problem. I asked about adjusting the manifold pressure, since that is what Noritz said had to be done, and Brett said that he had never adjusted the manifold pressure on any unit before, so he didn't do it. It cost $47.50 to do nothing. We even talked about getting a different water filter unit with a water softener to see if that helped in the future. We are still getting the same error, and when I called to have someone come back out to check the manifold pressure, I was told it would cost another $47.50 service call. Sorry, if I am going to have to pay, I'll pay someone else to do it. Really sorry, Brett, you were a nice guy but not worth another $47.50.

Lisa C.

One star for being so greedy. I have a slab leak and have decided that rather than repair the problem, I am going to completely redo the plumbing in my 1970's-built home.

I live 1/2 mile from Chicks and asked them to come and bid the job. I was flabbergasted to hear that they charge $47.50 to give estimates. And yes, I clarified this with the woman on the phone. ""Just to be clear, are you telling me that you will charge me $47.50 to drive to my house and give me an estimate?"" Her answer, ""Yes"".

Debbie l.

Thank you to Jersey Joe from Chick's Plumbing who came out on a Saturday to fix our plumbing emergency! My husband broke the shut off valve to the house and we were without water until Joe saved the day! Chick's has a great reputation - they were able to get to our house within an hour after we called and did a beautiful job fixing what needed to be fixed!

Karen K.

Kelly answered the phone and set up our appointment to fix a bad tub spout and clean out the clogged drain. She was professional and very courteous and got us set up for first thing the following morning. I love that - let's get it done!! Clay showed up on time - love that too!! Great guy and, as well, honest and very professional. He took care of the problem within an hour. The bill was over $200.00 less than the plumbing company that had given me a prior quote for the exact same work. Thanks, Chicks!!

Paul D.

Brett, you are truly the best! What a pleasure to meet someone that is as professional, courteous and knowledgeable as you. I will use your company for all my future plumbing needs. Thank you again for a job well done!

Bryan M.

My regular plumber had spent an hour tearing apart my wall looking for a leak and determined it was rooted in the slab. Unfortunately he was booked and could not get to it within a week. He suggested I call one of the local plumbers. I went with Chick's, what a mistake. Their guy shows up, spends 10 minutes looking at what my plumber had done, and breaks out an estimate of $500 to check out the leak, and says it will be a minimum of $1500-$1700 on top of that no matter how little time they spend. And he adds, we might need to re-pipe the whole house!

When I say that's insane, he says it's a service business and that's the way it works. When I tell him I ran a multi million service business for 10 years, he says I'm just a worker, not the boss. He then proceeds to charge me $89 for his ""service"" call.

I got the job done the next day by Bobby Plumbing for $1100. Everything works perfectly now.

CHICK'S IS A RIPOFF, DON'T EVEN CALL THEM!

Laguna Niguel, CA

Ron A.

We had a serious problem with our entire home's plumbing system completely blocked by a failed soft water system introducing resin to every fixture in the house.
Joe came out early on a Sunday morning, diagnosed the problem and went right to work to get us functional again.
It was a tedious job, trying to unclog each fixture in the house, but he did a great job, making sure we understood what he was doing and why, through the whole process. We really appreciated both his effort and his empathy for our situation. I'd be happy to endorse his work to anyone who asks.
Thanks to Chick's and to Joe.

Scott B.

If there were 0 stars I'd give that. Bunch of thieves. I was gone on a business trip and my wife called Chicks for a tankless hot water heater problem. They sent a plumber who claimed to have had flushed the system to restore operation. Turns out that installer of water heater never installed flush valves. It would have been impossible to flush system. Complaint to Chicks was met with absolute refusal to acknowledge what was obviously them taking advantage of a woman alone who's husband was out of town.

Nancy T.

Too bad I cannot give minus stars on this one. Clay came out on 10/19/13 to unclog a main line drain. He never opened the external cleanout located prominently at the front of the home. Instead, he went into the master bathroom and, after a phone call, decided to pull the toilet. As the clean out had not been opened, the system was under pressure. Naturally, when he removed the toilet, the pressurized system spewed water all over the master bath, leaked under the walls to the adjacent family bath and partially flooded the master bedroom. Only when he had the toilet removed did he bring in the snake. The simple clog was cleared in record time once he inserted the snake. Clay made no attempt to clean up the mess and promptly presented us with a bill for more than $700 and left. It took days to sop up the mess in the bathrooms (plural) and dry out the carpet in the master bedroom. I will never call on Chick's again.

Eric N.

We had a ruptured water supply line and called Chicks Plumbing. They were on time, assessed the situation, and gave us a fair price to fix it. Danny came to our house and did the work. He put new high quality copper pipe replacing the old plastic pipe. He knew exactly what to do and how to do it. He is the MAN! Thank you Danny for a great job!!