Chick's Plumbing

Scott B.

If there were 0 stars I'd give that. Bunch of thieves. I was gone on a business trip and my wife called Chicks for a tankless hot water heater problem. They sent a plumber who claimed to have had flushed the system to restore operation. Turns out that installer of water heater never installed flush valves. It would have been impossible to flush system. Complaint to Chicks was met with absolute refusal to acknowledge what was obviously them taking advantage of a woman alone who's husband was out of town.

Nancy T.

Too bad I cannot give minus stars on this one. Clay came out on 10/19/13 to unclog a main line drain. He never opened the external cleanout located prominently at the front of the home. Instead, he went into the master bathroom and, after a phone call, decided to pull the toilet. As the clean out had not been opened, the system was under pressure. Naturally, when he removed the toilet, the pressurized system spewed water all over the master bath, leaked under the walls to the adjacent family bath and partially flooded the master bedroom. Only when he had the toilet removed did he bring in the snake. The simple clog was cleared in record time once he inserted the snake. Clay made no attempt to clean up the mess and promptly presented us with a bill for more than $700 and left. It took days to sop up the mess in the bathrooms (plural) and dry out the carpet in the master bedroom. I will never call on Chick's again.

Eric N.

We had a ruptured water supply line and called Chicks Plumbing. They were on time, assessed the situation, and gave us a fair price to fix it. Danny came to our house and did the work. He put new high quality copper pipe replacing the old plastic pipe. He knew exactly what to do and how to do it. He is the MAN! Thank you Danny for a great job!!

Joanne L.

I would give zero stars if I could. Clay came out to our home to look at a leaking bathroom sink faucet. He quoted me $164 to diagnose the problem and en another $304 to fix it. This was a dripping faucet. If I had known it would cost nearly $500 to fix it I would have just replaced the whole faucet. Clay not only was dishonest, he was rude and and unprofessional. I knew he was upset that we didn't do all the other expensive fixes he recommended so he had to cheat us in charging us way too much for a simple job. Please go elsewhere! Clay and Chicks are crooks!!!

Christian R.

We ran into Danny, one of the service technicians at a job in Capo Beach and the customer was ranting and raving about him. Danny minimized potential hazards and made the woman, whom was much older feel so comfortable and safe. He had to come back the next morning for an early appt and he even brought her a Starbuck's coffee... now that is service :)

Constance P.

My family has used Chick's Plumbing since we moved here in 1987. They have consistently done excellent work for a fair price. Today Danny came to investigate a leak originating in the upstair's bathroom. He thoroughly tested all the pipes and then, when nothing leaked, suggested I pour some water on the bathroom floor. That was the problem! I appreciate the time Danny took to analyze the problem. He was cheerful, helpful, and knowledgeable. I will continue to use Chick's when plumbing problems arise.

Pam N.

Today Danny came to fix our clogged kitchen sink. He came during the window of time that was given. He was friendly, considerate and also went the extra mile. When Danny was getting his tools, from his van parked in front of our home, he found a 100.00 dollar bill. He could have kept it, but instead asked if someone in my family could have lost it. My son, recently graduated from high school had been given 2 100.00 bills by his grandparents. When he went to deposit his monetary gifts he was 100.00 short. He though he had counted wrong. Boy, was he thrilled that Danny was honest ! What a great statement about Danny's character, the employees Chick's hires and a great example to a young person starting his ""adult"" life!

Troy D.

Let me start by saying I've used Chicks for a decade ... largely out of laziness on my part to not shop around. Enough is enough. Never again. Pricing in my opionion seems arbitrary based on which plumber comes out. And, it always seems that I end up paying more (in this case a LOT more) than what was originally quoted. The plumbers themselves seem competant ... but I think that competance includes a well trained strategy to have the customer pay more and more and more. Oh yeah - I also got the sales pitch a softener.

Barbara S.

I had a leak in the wall of my laundry room. Clay from Chick's Plumbing arrived within the two hour time window, determined where the leak was coming from and gave me an two options regarding a fix. When he completed his repair he put the washer and dryer back into place and cleaned up. The next day we discovered that the water pressure in the kitchen was much lower than it had been. Clay came out again and in a couple of minutes determined what the problem was and fixed it. We are very happy with the service we received.

Cat C.

Chick's Plumbing does NOT stand behind their work! They did not do a thorough job un-clogging a mainline stoppage. Within 24 hours it was backed-up again! They would not come back to fix it without charging us again and would not refund our money. I wish I could give a minus 5 stars instead of one.

*Regarding Ronda's comment below: I was there when the Chick's Plumbing tech told me that he didn't find anything clogging the line! He said the snake was catching on something, but he didn't know what it was. I called another repairman out who located the clog and cleared it. I'm sorry, but Chick's Plumbing FAILED!