Champion Plumbing & Rooter

AJ Z.

I called to schedule an appointment for my drain issue later in the week, waited until the end of the 2 hour window, and was told by the tech that he cannot make it. I agreed to try again the next day. This time, I received NO call from the tech and he never showed. I wasted 4 hours over the course of 2 days. Whoever is dispatching these jobs needs to figure this out. It's not that hard. At a bare minimum, reach out to me.

Chris J.

My experience with this company was so bad I had to wait a year to calm down just to write this review. I expected to find they were out of business by now since they were the worst plumbers I had ever dealt with. I had a plumbing disaster which I was told would take a few weeks for them to complete, but it ended up taking 4 months. Although the plumber was a nice guy, he was ALWAYS late (sometimes by hours) when he did show up, but half the time they never showed up. They had to dig two holes in my house and dig up concrete floors and dirt, and left piles in the front and back of the house. When they FINALLY finished I had to call them NUMEROUS times before they finally showed up again to clean up the mess they left. They charged me a LOT of money and were supposed to charge two payments on my credit card 1/2 when they started, and 1/2 when they were done. They lied about that and charged the second payment the day after they charted the 1st payment. The receptionist person was one of the most unprofessional nasty person I ever dealt with. She sounded like she was 12 years old, but acted like she ran the place. She was hideous. The entire experience was a nightmare. Even a year later it makes my blood boil just thinking about it.

Carla S.

I should have read their reviews PRIOR to hiring them - Don't make that mistake!!

The girl who schedules is super unprofessional - might be her age but she acts like she has the authority to speak on behalf of the owner and make decisions - which will end up biting the true business owner in the butt.

My neighbor below said there was a leak coming from my unit, after scheduling 3 times Champion sent a nice and educated tech out. He said there were no visible signs of leaks and used his moisture tester to determine the walls, floors etc showed no evidence of moisture in my unit.

The office refuses to send me that report. They refuse to send me an invoice. They want to refer my neighbor below to a water remediation company they partner with for a 10% referral fee.

I just want a $0 invoice to prove to the HOA that I called a plumber and they found nothing leaking - how difficult is that? Now I have to subpoena them because my lower unit neighbor is suing me and HOA. This all could have been avoided with a simple invoice.

Hope their Millenial answering the phone is replaced - she caused Champion Plumbing a mess of trouble coming their way.

Marta A.

Been waiting for plumber since 9am Saturday(we had an appointment.) It is now 1pm Sunday. The technician called, said he is on his way from a job in Scottsdale. Depending on how the work is when they finally start it, I might change my rating, but we'll see.

Gregory B.

This is a top notch A Class And Character is An A+ my suggestion use Champion and see results.
Sincerely
Coach Scottie Brescol

Rick B.

Abandoned incomplete job. Technician was only interested in setting me up with mold remediation company the same day. They came out and immediately contacted my Insurance company and filed a claim before I new what hit me. I'm sure there is a hefty kickback for setting up (more than their discountedservice call. I ended up having to contract another reputable company to complete work after running a camera down the clogged line and showing me everything. Beware!

Tamara D.

These guys are not only fast ( I had to have a hole dug in my kitchen because of pipe) I never thought the repairs would work (old house) let alone be so fast, and tidy. Truth is, I always switched plumbers due to bad experiences, finally I have a plumbing company that actually helps you and does the job. As a woman dealing with contractors you normally figure they are going to BS you - not these guys they actually help you. And go out of their way to get the job done affordably. I cannot thank them enough for making a stressful situation easy

Rebecca S.

I found Champion thru a Hone Advisor referral service and I'm so glad I hired them! I've been having stoppages in my kitchen sink for over a month. After getting a quote from the company I'd been dealing with (Sunny Plumbing) of $900, I decided to shop around. The plumber that came out today did a hydro-jetting down the kitchen line to clear the blockage. He was very professional, courteous, and best of all did NOT try to sell on additional services.

I would use Champion again in a heartbeat!

Shannon H.

Best Plumbing Company ever! Fast affordable and friendly and puts the customer first! Louis was Amazing and Thank you Jeff for getting him here fast! Hope to see Louis after 10:00 AM on 11/8 for another project :)

DianondsRock 6.

Ray is awesome! He came on a Sunday and not only fixed four different things he also did a free inspection of all the other items in the home including running the dishwasher and washer/dryer to make sure the connections/hook-ups were ok. He took pictures, explained everything to me and fixed it that day. The whole time he had a calm and professional manner. Thank you!