Central Plumbing & Heating

Michael B.

Great good people always there to help. I'm a DIY person. Every time I need something whether parts help on the project. Their always very willing to help, Never disappoint. Service has been great had an issue with the water heater install one time. I notice a damage on the tank the technician was honest enough to admit he was at fault and willing to replace it with a new tank. Since the damage doesn't affect the function, i decided to keep it but ask to see if they can discount the original price because of the damage. Right away she arrange the discount. Thank you!

Jeremy S.

On October 8, 2021, I purchased a furnace igniter from these guys for $106. Igniters being a basic metal element, encased in ceramic with 2 wires out of one end to a plug. Upon purchase, the associate in packaged and handed me the element by touching the igniter portion at the same time putting his body oils on it? (common sense would say this isn't a good thing?) So, I take $106 igniter home and install it, part works for approximately 14 days at which time it stops igniting/glowing. On 10/28/21, I returned to Central Plumbing with receipt from 10/8/21 purchase, and presented the receipt and confirmed faulty igniter, in hopes to at least get the part replaced, as 2 weeks prior I gave this business $106. Upon presentation, the man at the furnace counter, explains that there's no way the igniter could go bad and that it had to be an issue with my furnace. I explained to the man that, we had just had a new blower and motherboard installed and it would be strange that now an igniter would just go ""bad""? Counter guy adamantley says they can't warranty these parts and explained that just earlier that day another person had come into his business with the same issue and was also refused service regarding faulty igniter. Fortunately, I had already ordered an igniter off the internet for $30, when this place was gouging people for $76 more than what the same part could be found for on the internet!!!! Poor Business practice. Long story SHORT, I would NEVER recommend this business for parts or services to anyone I know!!! DO NOT SHOP OR USE THIS BUSINESS FOR SERVICE OR PARTS FOR ANY FURNACE NEEDS!!!

Jim Y.

Experienced guys, Helpful in finding the right part for critical plumbing, which can't be done online or at a big box store!

John B.

If you think you can do your own plumbing, but you have a couple of problems, the people at Central Plumbing will answer almost any question you can give them. They will help you out until you and they are sure you are on the right track, and if your problem is solved with a $2.98 part, that's fine with them, and golden for you. But if your plumbing problem is greater than you can deal with, the plumbers at Central will take care of you and do it well. Good plumbers are not cheap, and Central is good...so expect to pay a bunch more than $2.98, but you can be sure that the job will be done well in a reasonable amount of time. No heartburn here.

Doug L.

We talked to Mark on your sales counter ( our go to guy ) about a noise problem we've been having in our hot water baseboard heat pipes for 20 + years . We've had multiple plumbers over the years try to fix it with no luck. We had an idea what might be the fix & went in and talked to Mark who was friendly, helpful & knowledgable and spent 15 minutes discussing the problem and set us up with some parts to fasten the pipes to the joists in the crawls;ace in a different manner. An hour of fun in the crawl space & pegged the thermostat and quiet as a mouse. You can think your saving money going to the big box stores , but there's no substitute for getting expert advice to solve a plumbing problem that's baffled the experts for years.

John H.

I don't bother going anywhere else. These guys are professional friendly and helpful.

Robert M.

This review is for the plumbing sales department. I always buy plumbing parts from Central, no matter how much more they might cost than at a big box store (although I don't actually know what if any price differences there are), because the sales staff are so helpful and knowledgeable. (I'm a complete layperson, and non-handy, when it comes to home repairs.)

Rhonda B.

Came in to get some parts for my garage heater. Staff was knowledgeable, courteous and friendly. It was a pleasure to do business with them. Did not waste my time and was able to provide replacement parts right away. They also provided advise on other issues so I did not waste my trip to Anchorage from the Valley.

Judy C.

Didn't show first day. Came totally unprepared second day to require a second trip. They charge for travel back and forth to their office. Great use of $160. An hour worker. Total rip off. By design when you carry no parts.

Esther J.

I had a small drip under a sink as well as from a bath faucet. They sent Kit to my home and he was the best plumber I've ever worked with. He was on time. He was tidy. He was super polite and respectful towards me and my home. He offered good advice and he will be the tech/plumber I will request for future work:).