Central Plumbing & Heating

Joni B.

Calling a plumber is never a fun thing to do, but getting ripped off just adds to the pain. Getting charged at least one hundred dollars just for TRAVEL is unacceptable. It's almost as if these guys are laughing in your face. Charging for travel in a city that can be crossed in an average of 10 minutes usually, is balls to the walls absurd. Central Plumbing and Heating does not come recommended for any job, big or small, in my book.

K N.

Went to Central Plumbing & Heating several days in a row for a bathroom repair issue. The only person I would go back there for to speak with was Robert. He was extremely helpful and took the time to help figure out which parts would work for what we were doing. Another guy didn't even both to help answer my questions or look at the piece I brought in to find a match for. If Robert wasn't helping me, I'd rather just go to Home Depot or Lowes for the same customer service...

Alex R.

I've shopped here several times mostly in their parts store. Every time I've been in there the staff has been pretty helpful finding what I need for my projects. I usually have a general idea of what I need and the staff will show me what options would be best. Customer service over the phone is good too. If they're too busy to answer at the time they always call me back later if I want them to. It's nice being able to call the parts counter ahead of a trip and make sure they have what I need and how much it'll cost me.

Emily L.

Excellent customer service all three times I've been. Their staff is friendly and happy to answer questions. I was a little bit intimidated going into a plumbing store, but all the people I spoke with were wonderful.

Steve G.

We bought a Renai heater from a person that never had it installed. Didnt get any exhaust pipes or parts for installation so went to Central Plumbing & Heating and they provided everything I needed and even ordered a part that I didn't have and everything looks like it's going in just great thanks for the big help guys

L M.

Back in March 2017 my husband decided that he wanted to DIY remodel the bathroom. After many trips back & forth between Lowes & Home Depot with each employee giving us wrong information & wrong parts, I suggested that we go speak with a professional at Central Plumbing & Heating. Daniel Jenkins helped us pick out the correct piping & tub faucet set which came with everything you needed all in one box. He was friendly, patient, helpful & understood what my husband was asking for even though my husband didn't understand what he was asking for! We got home & attacked the plumbing in the wall once again, but this time armed with the correct materials. Everything fit together, we had no water leakage, & we had great water pressure. We returned all the incorrect items given to us by Lowes & Home Depot. So thank you Central for helping our bathroom remodel come together nicely & work correctly!

Rebecca R.

I bought a toilet less than two years ago and it stopped flushing. I was told to remove it and bring it in? How is a 60 year old woman to do this? No help here and sold me a faulty toilet and not willing to look at it without more charges?

George C.

Ouch - heater died this morning. Have to give Kudos to Central Plumbing. They had a very capable repairman (Gene) here within 90 minutes and our heat was back on before noon. They're not cheap but their work & service are excellent

A. S.

Adding to my first review, this update is for the store rather than the home plumbing repair service. My spouse and I have been to the store a few times in the last several years. One time the spouse came home with a ""recommended""faucet (after taking in photo and explaining the problem to the people at Central P&H) and it was one that would not work appropriately for our sink. By the time we realized it we could not return the $150.00 faucet. The other times, what the store had to offer was way overpriced! They've got to be kidding. The only way they can stay in business with those prices, for items that we can find elsewhere for much less, is that too many folks in Anchorage are suckers. We won't be going back. We'll get those plumbing items at the big box stores and/or online for a lot less $$$, thanks.

P W.

The people at the ""Showroom"" inspired me to sign up for Yelp and start writing. I can't believe how rude they have been to my wife and I during our remodel. This place has the feel of a local home grown store, and has none of the benefits. They are slow, have no idea what their inventory is, treat you like an idiot if you are not a contractor, and are consistently wrong about their delivery dates of special orders. Not only are they wrong about the dates of delivery, they are aggressively rude about it. It would be hard for me to say anything positive, other than they are providing some kind of service, however dismal.