Cass Plumbing

Adam H.

They are amazing and always work extremely hard when performing all my plumbing needs, and their prices can't be beat. I highly recommend them.

Bill R.

redo bath shower plumbing. good work,clean, done right 1st time

John M.

Took nearly 3 months to complete a job they told me will take 3 days to complete. After two months of not returning my calls or avoiding them, I had a scheduled 12 day vacation planned for over a year, then they blamed me away those days why it took so long, even though when I got a hold of them they confirmed it would be done the day I left and I had someone at the house waiting with no show. It took the BBB and a Lawyer letter to get them to finish 5 days shy of 3 months. The nerve of them after two and half months to say it was me for that time. Stay away. Even when they came to fix the remaining it took them two trips, because the first team half ass it leaving holes in the yard.

Tom B.

I contacted Cass Plumbing through Angie's List and had them come out to give me an estimate to install a water softener I bought in a location where the previous owner of the home had his ( I just bought the home) and put in a recirculating pump on my instant hot water heater. Quote for the installation of the water softener was $4650.

Amy S.

One star because 0 is not an option. Gave me an in person estimate to replace toilet. In the estimate appointment, I explained the toilet had only plastic lines and valve that I wanted updated. On the scheduled work day, I noticed the valve and line were not changed out. I was told that was $150 extra. I tried to explain that it was discussed in the estimate and part of the quote. The company was quick to tell me that it was not in writing so they would not honor anything said in the estimate. Very bad customer service, very rude service provider .... Please save yourself the hassle and find an honest plumber.

Larry R.

Cass was referred to us by the COA for a required plumbing inspection. The only issue we knew of one toilet was running, there were no other noticeable issues. Cass sent someone out and they said there were numerous issues at the property and they would fix everything for $3250. I had another plumber go out to quote the same work. That plumber came back and informed us that most of what Cass identified as issues, were in fact not issues. That plumber fixed the three items that were actual issues, one of which Cass did not even identify as an issue. The bill for repairs from the second plumber was $325. Cass charged us $250 to inspect and provide us a bogus quote. I will not use them again.

Nick D.

I called them to give an estimate to install ProFlex CSST through my attic, and down the outside wall. Basically, go into the attic with a 50' ProFlex CSST line. Drop one side through soffit on right side of the house, and drop other side through soffit on left side of house. Connect to pipe and into kitchen. Perhaps a 3, maybe 4 hr. job. House is 35' wide, single story. The drop down is 5' on one side, 8' on the other. They quoted me a ridiculous price ($70 per foot). Seriously? When I told him I had another quote he asked that I send it to him and he would try to match it. He then asked for the lic # of the other company. I sent that to him as well. I followed up with him and he said he had a medical emergency and would call me in a few days. That was weeks ago. Never responded to any of my messages since that day.

Stuart C.

This company is a bunch of lying thieves.I had a water pipe leak under my mfg home.Their man wanted $700.00 to fix because it was wet under my home.Another plumber came laid down a card board box and in 20 mins had the leak fixed.Cost $100.I fully intend to intend to put these crooks out of business.Lazy over priced and most likely cant plumb as well.

William L.

Would give them a zero if I could. Called to get a quote to replace two water heaters and they said they would send someone out between 12:00 and 1:00. Great. Therefore, we made plans to be home by noon to meet them. They showed up just after 11:00 and left because we weren't there yet. On top of that, they were rude when we called them back and basically blamed us. We have used Cass in the past but will NEVER use them again.

Alaizsa P.

They quoted me a price when they came out i let them know i will shop around first to my surprise Mario shows back up to the property and tells me he can do a under the table job he seemed very creepy so i refused what type of company is this its not safe.