Casper Plumbing & Heating

Kimberly F.

I would like to update my negative review on a more positive note! I texted back and forth with the owners wife and she apologized for the things that were done wrong. I won't name the things! Let me clarify it, it wasn't the job that was done wrong, it was what they didn't do that should've been done. I just appreciate her understanding and apologizing for the workers and husband behavior. That's all I wanted....when someone has a business, the key thing to remember is the customer is always right, that's it. Learn to apologize to the customer because that's what will make your company great. You will have more and more customers because your regular customers will refer your company to there friends. I meant to also say the plumbers did an excellent job on changing out some of the parts on the gas pipe. Thank you for hooking up my stove as a freebie.

Thank you

Kimberly Hoge

H C.

My sump pump failed today and I was emptying out water by the buckets. Casper Plumbing promptly responded and were able to come the same day to replace the whole unit. Forever grateful and am excited to sleep through the night knowing that nothing will flood!

Suzanne L.

Pat Casper and his guys were prompt, friendly and knowledgeable. Highly recommended.

Jackie V.

Pat and his team were the most responsive of all plumbers that I called. We felt that our toilets were clogging very easily so Pat and his colleague came and increased the water flow on all of our toilets. Any other plumbing issues I have I will definitely be reaching out to Casper!

Victor G.

Pat was extremely flexible and easy to work with. Final product came out great and he's just a genuinely good guy. Highly recommend!

Chris B.

I had Casper out to install a tankless water heater. I could barely get them to give me an itemized quote before they arrived. After installation, it took 2 weeks and badgering phone calls/texts to get them to send me a proper invoice I could submit to Mass Saves for my rebate. They did a good job, installed as promised, and did as I asked. However I won't work with them again because of how big of a headache it is just to get a proper quote, nevermind an invoice.

Shant K.

Needed a gas range removed and installed. Pat was amazing, totally transparent with everything and very quality work.

Wesley L.

I've used Casper a few times now for both routine maintenance as well as an emergency call. They respond promptly, are transparent with estimates and pricing, and most importantly do a great job.

I'd absolutely recommend Casper.

Jane C.

Such nice people and fantastic communication plus great work. Thank you to Pat and his team!

Adam L.

They came to my house, looked at everything, seemed like they wanted the work. I asked every day for two weeks for the quote and never received it. Seems to be a disconnect between the guys and the office. They seem like good guys, just don't know why they couldn't put a and b together.