Caron Plumbing & Drains

★★★★☆ 4.4 / 5 (50)
Emergency Call


: 27758 Santa Margarita Pkwy Ste 556, Mission Viejo, CA 92691
: (949) 205-0736
: http://www.caronplumbing.com/home.html

Company Overview

Business Services

  • Plumbing inspection

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Joy L.
★★★★★

I am a Realtor & property manager and I have called and used Caron Plumbing on multiple occasions, whether it's for small jobs such as leaky toilet or kitchen sink to bigger jobs such as replacing an entire water heater. Jarrod & his team are always responsive, reliable, informative and honest about the situation and pricing. I have only had positive responses from my tenants and will continue to call them for help in the future.

Simin G.
★★★★★

They respond fast, very honest, give you clear information about what is the problem and what needs to be done, work in a clean and professional manner, fair rates. Very happy with them

Zahkrii Z.
★★★★★

Wonderful Guy. Very helpful and knowledgeable.Very responsive.
I highly recommend his services.

Chelsea E.
★★★★★

They did a great job finding and repairing our slab leak. And they did it at a very reasonable price point. Plan on using them for all future plumbing needs.

David S.
★★★★★

We were put in contact with Caron plumbing through our home warranty company. Jarrod came out a couple of times for 2 different reason. Jarrod arrived on time and was very friendly on both occasions. The first time was minor but the second time we found out we needed a new water heater. Jarrod came out a third time and installed the water heater quickly. So far the water heater is working great and we are very happy with the work. Jarrod answered all of our questions and did an outstanding job. I highly recommend Caron Plumbing

Telling It H.
★★☆☆☆

Not sure about the good reviews here. My experience wasn't that great. I was put in contact with them by my home warranty company through a claim. Caron came out at the end of Dec and fixed my kitchen sink. While they were at my place, I decided to show them my bathroom faucet that wasn't operating correctly. The guy graciously offered to add the fixing of this faucet to my existing claim. He took a picture of my faucet so he knew what parts he needed and he went on his merry way.

Three weeks go by and I here nothing back. I call them and Fidelity. Caron has no record of the faucet situation. I ask for Caron multiple times to please have the technician look at his cell phone pictures for his pictures the day he visited. They can't do this.... they have to come back out to take another picture. Great way to extend things and make them more complicated for their customer, but whatever.

The guy comes out, albeit, outside of the scheduled time. He takes a picture again. A few later Caron tries to call me a few times. Now, this is the part that is partially my fault..... and is the ONLY reason they are getting 2 stars. I got very crazy busy with work and couldn't accommodate the times they had open. About a month lapsed, and the claim was cancelled without my knowledge.

I call them a few weeks later to finally to be able to reschedule. They insisted on collecting the service fee immediately....which I paid. I then had a major emergency the day I rescheduled for. I called them that morning to cancel. And they showed up anyway! And because I wasn't there, they immediately canceled my claim. So basically, they had there money.... no reason to try to reschedule with me. They pretty much took the money and ran.

I call a few weeks later to reschedule and that is when I am told they cancelled my claim because they showed up and I wasn't home. I told them I absolutely called to cancel and I was advised they would ""never"" make mistake like that and had no record of my phone call. I insisted I canceled and they blatantly did not believe me. I cursed ONCE and then I got repeated warnings about my profanity.... oh brother. She insisted there was no record of my phone call, which was just BS. I sent Caron a copy of my cell records showing there was a 3 minute phone call to them the morning of our appt. So clearly.... there was some kind of conversation. I mean, what could have we discussed.... the weather?? I called and cancelled, but that is not believed.

Here is the bottom line, if Caron had done their job in the beginning like they should have.... it could of avoided a tremendous amount of aggravation. They could of installed the faucet in the second visit instead of having to take another picture. And if they had canceled, like I requested.... they would have avoided me having to write this long review.

Long story short, make sure you get everything they say in writing via email and use email to track your claim. They have no memory and if, something falls through, they will blame it on their customer. Don't make a payment until the work is fully done

Julie M.
★★★★★

We are so pleased with the service we received from Caron plumbing. We had a water heater leak and then a slab leak. They were prompt, efficient, and very professional. We would not hesitate to call them again or to recommend them to our friends and neighbors.

J C.
★★★★★

Eddy from caron plumbing and drains completely fixed sink. He gave me a time window and arrived early. (Usually, whenever im given a window, people tend to arrive at the tail end of the time frame.) So, punctuality, check!

Work, yes. He checked my drains, fixed my garbage disposer, pinned down the problem. Its all fixed! Looks better than before.

Thanks, eddy!

Erik D.
★★★★★

Jarrod and Caron Plumbing are awesome. My wife and I were fortunate enough to find Jarrod and his company when he came to the house to service a request in connection with our home warranty policy. He fixed our screeching toilet and the clog in our kitchen sink and we have not had any problems with either the toilet or sink since. We recently called Jarrod to install a valve on our ejector pump and will continue to call him whenever we have need of plumbing services. His business card says it all: ""Honest, Fast, & Professional."" Jarrod is friendly, courteous, highly knowledgeable, thorough, explains things well, and truly tries to save his customers money. His assistant is great as well. Caron Plumbing is definitely a pleasure to work with and we are grateful to have found a company we can trust.

Burke M.
★★★★★

They came on time, knew what they were doing, and even cleaned up better than it was before.

I have dealt with many other plumbers that didn't meet these simple criteria, so Carron Plumbing gets a big thumbs up in my book.

I plan on using them again to help put in new fixtures throughout my house.

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