Caron Plumbing & Drains

Telling It H.

Not sure about the good reviews here. My experience wasn't that great. I was put in contact with them by my home warranty company through a claim. Caron came out at the end of Dec and fixed my kitchen sink. While they were at my place, I decided to show them my bathroom faucet that wasn't operating correctly. The guy graciously offered to add the fixing of this faucet to my existing claim. He took a picture of my faucet so he knew what parts he needed and he went on his merry way.

Three weeks go by and I here nothing back. I call them and Fidelity. Caron has no record of the faucet situation. I ask for Caron multiple times to please have the technician look at his cell phone pictures for his pictures the day he visited. They can't do this.... they have to come back out to take another picture. Great way to extend things and make them more complicated for their customer, but whatever.

The guy comes out, albeit, outside of the scheduled time. He takes a picture again. A few later Caron tries to call me a few times. Now, this is the part that is partially my fault..... and is the ONLY reason they are getting 2 stars. I got very crazy busy with work and couldn't accommodate the times they had open. About a month lapsed, and the claim was cancelled without my knowledge.

I call them a few weeks later to finally to be able to reschedule. They insisted on collecting the service fee immediately....which I paid. I then had a major emergency the day I rescheduled for. I called them that morning to cancel. And they showed up anyway! And because I wasn't there, they immediately canceled my claim. So basically, they had there money.... no reason to try to reschedule with me. They pretty much took the money and ran.

I call a few weeks later to reschedule and that is when I am told they cancelled my claim because they showed up and I wasn't home. I told them I absolutely called to cancel and I was advised they would ""never"" make mistake like that and had no record of my phone call. I insisted I canceled and they blatantly did not believe me. I cursed ONCE and then I got repeated warnings about my profanity.... oh brother. She insisted there was no record of my phone call, which was just BS. I sent Caron a copy of my cell records showing there was a 3 minute phone call to them the morning of our appt. So clearly.... there was some kind of conversation. I mean, what could have we discussed.... the weather?? I called and cancelled, but that is not believed.

Here is the bottom line, if Caron had done their job in the beginning like they should have.... it could of avoided a tremendous amount of aggravation. They could of installed the faucet in the second visit instead of having to take another picture. And if they had canceled, like I requested.... they would have avoided me having to write this long review.

Long story short, make sure you get everything they say in writing via email and use email to track your claim. They have no memory and if, something falls through, they will blame it on their customer. Don't make a payment until the work is fully done

Julie M.

We are so pleased with the service we received from Caron plumbing. We had a water heater leak and then a slab leak. They were prompt, efficient, and very professional. We would not hesitate to call them again or to recommend them to our friends and neighbors.

J C.

Eddy from caron plumbing and drains completely fixed sink. He gave me a time window and arrived early. (Usually, whenever im given a window, people tend to arrive at the tail end of the time frame.) So, punctuality, check!

Work, yes. He checked my drains, fixed my garbage disposer, pinned down the problem. Its all fixed! Looks better than before.

Thanks, eddy!

Erik D.

Jarrod and Caron Plumbing are awesome. My wife and I were fortunate enough to find Jarrod and his company when he came to the house to service a request in connection with our home warranty policy. He fixed our screeching toilet and the clog in our kitchen sink and we have not had any problems with either the toilet or sink since. We recently called Jarrod to install a valve on our ejector pump and will continue to call him whenever we have need of plumbing services. His business card says it all: ""Honest, Fast, & Professional."" Jarrod is friendly, courteous, highly knowledgeable, thorough, explains things well, and truly tries to save his customers money. His assistant is great as well. Caron Plumbing is definitely a pleasure to work with and we are grateful to have found a company we can trust.

Burke M.

They came on time, knew what they were doing, and even cleaned up better than it was before.

I have dealt with many other plumbers that didn't meet these simple criteria, so Carron Plumbing gets a big thumbs up in my book.

I plan on using them again to help put in new fixtures throughout my house.

X B.

My wife and I are so thankful for Jarrod! He is not just knowledgeable, but honest with competitive prices. We're also thankful to Yelp because we would not have known about Jarrod otherwise and had to go through several other plumbers that cost us a lot before Jarrod got involved. We will definitely go back to him for future work and recommendations. Thanks Jarrod!

Sharon W.

I highly recommend Jarod at Caron plumbing. In my line of work I deal with lots of plumbers and he is the one I have come do the repairs at my own home. You can't ask for a more honest and reliable plumber.

Jeremy T.

Jarrod just got done cleaning our backed up kitchen sink of heavy sludge buildup. Professional, timely and knowledgeable. We live on a second story condominium unit and he wanted to make sure our downstairs neighbor wasn't going to have a backup in her place due to our lines getting cleaned out. Very personable and honest about the work that he's doing. I highly recommend Caron Plumbing & Drains.

Fess S.

Finally found a great skilled plumber with competitive rates. Used them twice now and he is really reliable and very honest in his prices. You don't see that these days. Very fair and very nice. I am only using Caron plumbing from now on. they even beat my home warranty price. If you are looking for a very talented , skilled plumber that knows his stuff but at the same time is extremely honest and fair, go with these guys!

E Q.

Stellar! Jarrod is always on point with diagnosing the problems. He's fast and very competitive on his pricing. Beats out my home warranty company all the time