Captain Rooter Emergency Plumbers Chicago

John B.

Fantastic response time and professional service! Joel was able to get a professional out to my business within an hour! Adam arrived and saved my from having to purchase a new toilet by locating a tissue holder inside the flapper. This was all done remotely via Adam sending me videos of the issue. Couldn't be happier with Captain Rooter. Thank you! John - Sola Salons

Megan M.

Adam and Hector were able to come same day and they did an efficient and successful job of clearing our common kitchen drain line for our condo building. They were very thorough and also gave helpful pointers of how to maintain kitchen drains to prevent build up!

Faviola L.

This company is highly reliable. I 100% recommended in any plumbing emergency. Adam and Hector helped me unclog my tub and did a neat work and advise me on how to prevent any future problems!

Brian C.

Adam and Hector were incredible. They were on time, professional, efficient, and competitive price. I would highly suggest to anyone that needs help with gas work to call Captain rooter and ask for Adam and Hector.

GREAT JOB!

Don B.

I had a tub drain blockage that I was unable to clear with a snake and it was only getting worse. I called several plumbers, but none of them were available for several days. Captain Rooter was able to squeeze me in same day. No only that, they were scheduled to show up at 4:00 (not some vague three hour window of whatever) and they arrived at my place 10 minutes early. (They actually got to my place before I did!) Adam came in and busted the clog within a few minutes. Now I can take a shower and stop smelling like a three day old burrito. Great service.

Olivia G.

I called Captain Rooter this morning and had someone out within a few hours within the time frame I told them I was available in. Adam A. was my technician and he was great! Found the problem quickly and made sure I was comfortable with what he needed to do to fix my issue.

Will call again and ask for Adam for any future plumbing issues.

Zachary K.

I had an initial good interaction with Captain Rooter (see first review, which also came with a discount). They replaced the pipes under a kitchen sink that they said were installed wrong. About a year later, the pipes they installed came apart at one of the seals, causing water damage. They came out and fixed their old work then routed the line. A few months later (and almost $1,000 in), the same seal has broken again, causing more water damage. I called Captain Rooter again, and they said they'd call back about getting it fixed. They never called back. After working with another plumber, they said that Captain Rooter had actually installed it wrong and that why it kept coming apart.

Emmanuel C.

I used Captain Rooter to assist with the reinstall action of a washer drain/line, sink set up and faucet in stall. I was easily able to connect with Captain rooter via Yelp and advised them of my needs. Many other companies had dispatch fees and this is ultimately one of the factors in my choosing of Captain Rooter. I received a confirmation call yesterday for my appointment and today a 30min ETA. This was truly amazing. For my appointment I worked with Mike and he followed all COVID-19 procedures. Gave me a honest and transparent pricing and completed the work in a timely manner. He checked all systems to ensure no leaks and informed me of everything he was doing and why. Captain Rooter is truly a rebuttable company that I believe in and recommend.

Josh F.

Bought a new dishwasher in a house that did not have the hookups. I was able to get a technician out on a Monday after connecting over the weekend! I was pleased with the service and experience.

I. C.

Fraudulent. Illegitimate and Not Sorry About it at all. Buyer Beware

They will not honor their warranty. They will take advantage of your emergency situation and diagnose non-working repair suggestions that you don't need, like: $1,500 hydro-jetting, when all you need is a simple rod at $450. They will not talk about it with civility over the phone. They will be rude and indignant. They will not take any responsibility for a mis-diagnosis and they will make a mountain of excuses as to why nothing is their fault. This company should take more honor in their work, but they likely won't. Therefore, until then, save your pockets and save your time by going with another firm