Canady's Heating Air & Plumbing

Judy B.

This company installed a unit for me 3 years ago. I called for service and was informed i needed to flush out my line. I got a quote from the young man who loved to tell me i needed to pay them almost 700.00 for the service. Along with 1 filter. I asked him to leave my property because I am no fool. Called his boss because he could not believe i didn't fall for it. The management tried to bluff his way into a 300.00 bill which I declined. Do not use this company for anything. Terrible service. Terrible management. Spend your money somewhere else. They also completely botched a job for my daughter. I have never seen such shoddy workmanship. Do not use. Buyer beware.

Mahuya B.

I won't recommend Canady's for plumbing. the techs are not trained, or experienced and performed incomplete work. they are probably taught to get money from client without performing compete work. First misleading: while scheduled: I called Canady's for water leak, I was told it would be $39.00 for coming and checking for leak, but when tech arrive told that $39.00 is for his visit to the house and not for checking the leak.- second misleading Act: Tech have me signed for $241.77 for detecting the leak. I signed but he dig out some dirt and when he found that he can't find the source of the leak told me to find another company, """"American leak finder"""" to mark the leak for them to fix. now I am back to the same circle, pay another company, pay again to detect water leak and then fix the leak. Horrible company, I will never hire Canady's air, heating and plumbing for anything

Edgar O.

We are very unsatisfied and disappointed with the plumbing service this company perform. We were their customer for years thinking that because of their name and reputation posted on social networks they were doing a good job. WE WERE WRONG! The management failed us more than once. We continued with them thinking that they were going to fix the mistakes they made, no matter how expensive the service was costing us. The last job was less than a month ago. They didn't finish it completely. They supposed to comeback to finish it. In addition to other arguments with the management, they charged us more money than they supposed. We disputed the charges and they agreed to send us the difference. We still have not received it. They gave us the phone number of the supervisor to discuss the job needed to be done; it was a Friday. We were told that he was not available at the time. He arranged to call the following Monday. He never calls to fix or discuss the situation. Days later, we received a quality control call to see how the work went. We explained everything that happened. The person informed us that they were going to contact the supervisor to call us. He still didn't call us either. We called quality control to find out about our situation and we are still waiting for a response and reimbursement of the money they overcharged. I DO NOT RECOMMEND THIS COMPANY TO ANYONE. There are more companies in the Liberty County area that I am sure will act more responsibly. We are now looking for one of those company and we are sure that we will find it easily and at a good price for the work, plus warranties.

Ta Y.

A warm, friendly, money extortion machine. They have all the tech, customer service, and advertising prowess, to make you feel good paying them $600 for a free warranty part install amd 1 hour of labor. They are the """"new car buying"""" experience when you get your final out the door price, with a lot bigger price than what was on the window, and very little explanation other than """"cost of doing business"""" Not calling them back.

Marc C.

The technician came out for a check-up because the system was not properly cooling. He never even checked the coils. I checked them the next day and found them to be packed full. I left two stars because he did identify a leak in the plenum. I emailed and called multiple times and was told to expect a call from the service manager. It never happened.

Nhan L.

Canady's sent some amazing technicians out to give us a quote. While most companies would give free quote, Canady would charge you a fee for that. The technicians are young yet seem to be capable and knowledgeable. They were very friendly, kind, courteous and helpful. I would choose them for any work any day. However, when it comes to pricing Canady's offered a ridiculous quotes 2,5x higher than average market cost. And that was already after a big fat discount they offered. My recommendation for the company is that they need to be more competitive with the market and offer lower or on par with the market. And should offer free quotes so people can have options to choose. Nothing wrong with offering options. If you are a customer, research what cost it would be for your need before calling any inspection or quotes. I personally would chose Canady's service if their price is a little more ethical.

Courtney H.

We spent over $6,000 with Canady's to replace our entire heating and air system in December of 2020. Since then we have had to call them out 4 separate times for issues related with the install and system. The technicians are always helpful and courteous but the rest of our experience with the company has been a disaster. We have been sent texts saying a technician is coming and then no one shows up. We called one evening around 7:30 and were told 'it's too close to closing time, you'll have to call back tomorrow'. They're in a hurry to get your business and money but once you start having problems, good luck getting that same level of customer support. It's too late at this point but if we had to do it again we definitely would not have gone with Canady's.

David D.

For plumbing, I couldn't be happier with their work, unless it was free. In other words, they did a fantastic job removing the old stuff and replacing it specialized parts I supplied for that extra nice look. Justin was punctual, professional and polite. He gave me a quote before he did any work and was true to his word. He also gave me a quote for future work, which we will need when we start an addition to our house.

Helen M J.

Please do not do business with this company. Canady's does not conduct quality work/annual inspections, nor and do they stand by their inspections. Canady's conducted an inspection of my home in January. In May my HVAC started leaking water through the soffit in my roof. The installer of my system Geralds, in 2020, informed me that tray designed to catch overflow water was not level which caused water to leak through the roof soffits. Geralds said they would not repair the system as Canady's had performed an inspection in January, 2021 and did not identify that problem. Canady's refused to fix the problem citing that it was an install problem. We the customers are the ones that suffer the loss. Save yourself some frustration and get a company that can not only resolve and identify issues but take responsibility for their work. Canady's is not that company!

Bill A.

Daniel and Kevin found our plumbing leak in the kitchen floor and made the necessary repairs. They use sophisticated equipment Both men work well together, are polite, friendly, and represent Canady's extremely well. Bill Atkinson