Caccia Plumbing

Ronald S.

We recently had a major renovation done by Caccia Plumbing to our townhouse. The project included a complete replacement of the old galvanized supply lines with copper piping, from service valve at the foundation to all fixtures throughout the unit. This involved running new piping inside the walls and across the attic area.

This renovation project also included installation of new shower and tub, new sinks, toilets, faucet fixtures, and a new water heater.

From the very start, we were impressed. Anthony's estimate for the job was very thorough, detailed, and addressed all of our needs.

The project started promptly as scheduled and Jen, the Project Coordinator, kept us informed daily on the progress of the work. This assisted us in coordinating the multitude of additional work needed, such as installation of new flooring, painting, etc. We were advised via her morning text messages as to which technicians would be arriving each day. The messages also included photos of the technicians.

The installation team technicians Jack, Teddy, and Morgan were always prompt, efficient, and courteous. Their work was neat, clean, and showed precision and professional workmanship.

Jack met with the building inspector for the final sign-off of the permit and all went well.

Thank you Caccia Plumbing for a great experience. We will certainly call upon you for our future plumbing needs as well as refer you to all our friends.

Michael D.

I had drainage issue with the drains in both of our bathrooms, I had no idea what the issue was. Anthony Lencioni was on time, polite, and super knowledgeable. He was able to find the issue/problem and fix it immediately. I also liked the fact that he tested his work 3 times to make sure the drains worked, that there was no leaks, and that all was in good order. I will use you guys again for sure! Thanks

Doglover K.

I had a great experience with Joe as he repaired our water heater very efficiently. He was knowledgeable, well trained and very pleasant and all went as planned. 5 stars for Joe for sure.

The only reason that I am giving a 4 star rating is that Caccia Plumbing seems to be the Mercedes Benz of plumbers, and their services are priced accordingly. Everyone at the company is extremely professional and they are a great choice if you want a plumber who does things the right way the first time and wants everything to comply with current building codes. I know that costs in the Bay Area have skyrocketed greatly in recent years, but I was left with a little bit of ""buyer's remorse"" after Joe left. I feel like for the type of job i had, I could have saved a ton of money by exploring other plumber options and only sacrificed a bit in terms of customer service. I am not suggesting that they are not a great choice for any job, but to the extent that your job is a bit more ""basic"" in nature, it probably makes sense to get more than one bid.

laura c.

Nate was out to the house today and was super helpful in clearly outlining options and choices for a kitchen faucet replacement. He was fair and knowledgeable. Wish all vendors had employees as trustworthy as Nate. Thank you!

Betsy S.

We need someone to come out and inspect out pipes for renewal of home owners insurance. James Caccia Plumbing was outstanding to work with and they did an outstanding job. Andrei was professional and friends.

dan m.

Much thanks to Caccia Plumbing for their quick response to our clogged shower drain problem. I called for an appointment and was given a same day one with a 2 hour window. I even received a followup call that their service man would be about 15 minutes late; much appreciated.

Once he arrived, Tony promptly and neatly took care of the clog and did so leaving the the bathroom area clean. He took the time to explain about Caccia's flat fee policy and 90 day guarantee on their workmanship.

We have used Caccia Plumbing several times over the years and although they tend to be a bit pricey, the hassle-free and quality work they do is well worth it in my opinion.

Bud W.

Mow was fantastic, showed up early, walked me through everything and explained what happens next

John R.

I decided to replace a 15 year old sewage pump in my tenant unit, so looked up plumbing companies that were well reviewed near me. James Caccia Plumbing came up, so I scheduled an estimate and was met by Moe the next day. It was obvious that Moe was a very experienced and knowledgeable technician who knew his trade well. He took time to analyze my pump replacement needs and made several suggestions to improve the existing setup by recommending an overflow alarm, and smaller diameter discharge pipes to increase the efficiency of the pump.
He also wrote up an estimate on site and made a video for other techs who may be working on the project so they would understand what we had discussed. Although Moe asked for the order by suggesting I schedule the job now, he didn't pressure me when I told him I was still gathering estimates and would let him know. This review is about an employee who represents his company well and deserves notice.

Mary Beth M.

Brand new water heater with all the code upgrades we needed done professionally in less than 6 hours. So glad we called Caccia plumbing. Plus $50 coupon on their web page was an added bonus.

Josie A.

Five star service! I have used Caccia Plumbing over the years--most recently this morning--and am always delighted by the service. This week I had a leak under my kitchen sink and Tony came out, quickly diagnosed and fixed the problem, and was super friendly and answered all my plumbing-related questions during the process. Thank you!