BZ Dependable Plumbing & Heating

Joan C.

Brian and crew have been coming to my home for several years. They are professional and always resolve a plumbing problem without hesitation. The fact that they always treat my property with respect is a big plus. As for the office staff, they are always nice and cooperative! I think that they are a little pricey, but it doesn't deter me from calling them. Definitely 5 stars!

Ricky C.

This is a very expensive plumber and not very honest on giving you the estimated price .. they gave me an estimate two times more expensive compared to the other 2 plumbers. I will never use this company!!!

Richard K.

We've used BZ Dependable on several large jobs. The first was replacing a decades-old boiler. The second was replacement of the main pipe to the sewer. Both jobs were done extremely well. The sewer line issue was the biggest. After years of water backing-up into our basement Bryan and team gave us several options to fix the pipe. The first option we tried (and what was to be the least expensive) was thwarted by the no-show of a sub-contractor. We then decided to go with full replacement of the line. Though it was more expensive, Bryan honored our original agreement and replaced the line at the original cost. Would definitely use BZ again.

Sandra T.

After going through several unprofessional and unreliable plumbers, it was a welcoming and refreshing experience to find BZ Dependable. I had water damage in my basement and needed to replace rusted water and gas values. After giving me a free estimate and thoughtful options, Brian and his team promptly arrived to address the problem to my utmost satisfaction. They were all extremely professional, paid very close attention to detail and efficient without compromising on quality. I was totally satisfied and pleased with the final results that the following week, I called them back to reposition my washer and dryer to the utility room. The friendly and trustworthy team once again delivered a phenomenal job! I would definitely recommend and reach out to BZ Dependable Plumbing should the need arise in future. One extremely happy and satisfied customer!!!

Arlene S.

When you have trouble with your oil service boiler and there is nothing to do to fix it in the cold snap of winter with no heat for over a week it is very scary to find someone to help without taking advantage of the situation. Bryan from BZ Dependable and his team were punctual from the time of the estimate to the installation. Every point he went over was addressed and taken cared of. I was very impressed with the professionalism and the way they kept communication through their smart phone app and emails instantly letting you know when they were arriving and when the service call was completed they would immediately send all service details and pricing. I am very happy and warm with my new boiler and the service we received.

Alex And Lisa H.

Professional, prompt, efficient & courteous service is what you'll get when you contact BZ Dependable Plumbing & Heating! Over the past few years, BZ Dependable provided a Heat Start-up service for our natural gas steam boiler, including instruction on how to maintain it throughout the heating season, that effectively extended the life of our aging system. This year however, we found it had begun to leak water and upon further inspection, discovered our boiler had ""rusted out"" and needed to be replaced. Within less than a 48 hour turn around, they returned a day later at 9 AM to install a steam boiler and offered a great discount on a natural gas water heater, also long overdue for replacement, that we could not pass up!. Brian & his team, yes a team, while taking all precautions to advert the possibility of our family Maine Coon accidentally escaping the premises, completed the job within the day, again leaving time for instruction on maintaining our new system, and were gone by 4 PM, taking all ""garbage"" with them, leaving a spotless work area behind. We're very satisfied with the quality of their work and highly recommend BZ Dependable for your plumbing needs. The name certainly does speak for itself!

E K.

The good: very responsive and courteous. Called about a faucet leak and was able to get someone to come the next morning. Arrived on time and guy was very courteous and professional. Fixed the problem quickly and was very polite throughout.

The bad: very very expensive. Quoted $400 to fix a relatively simple problem. But what made it worse was he kept trying to sell me on the need to replace the hot water heater and furnace. Granted they are not new but they are working fine. Don't like service guys that act like sales guy.

Carol B.

We are residents of Ridgewood for almost 30 years - Bryan and his staff (plumbers and office) are by far the best contractors we have ever had in our home. They do excellent plumbing work, are prompt, clean and their pricing is very fair. They have done all sorts of work in my home both big and small jobs - from replacing a water line to fixing a running toilet and we couldn't be more satisfied. We highly recommend them.

Stingley V.

Needed a plumbing and decided to call this location. Great service and they did a very good job at plumbing.

Gnstett M.

Really great plumbing service! haven't used them for heating, but definitely will when the time comes!