Bullseye Leak Detection

Nigel J.

My utility bill practically doubled due to a water leak. Jeremy came out, found the source and fixed it in about 45 minutes. A very good guy and a very good experience, I totally recommend him.

volkl d.

Bullseye Leak Detection did a very thorough job on identifying 3 different problem areas leading to water issues at my home. Jeremy did a very patient and sincere whole home and exterior leak inspection and isolated a leak in the fountain sealing, a leak in the irrigation drips and the areas of water overflow resulting from these and causes for water overflow. He was thorough in his work and sincere and detail oriented in his inspections.

In addition, Jeremy went out of his way to accommodate me in his otherwise packed schedule to help locate issues around the leak.

I would hire Jeremy anytime I need a leak inspected. He is a rare find !

Kevin S.

So, this is more informational. The service i received was good, but it was not what I was expecting, as it did not detect the leak close to the leak. I had a leak above my garage (the house main water line follows the sloping garage roof line upward (found this out afterwards). I called a plumber to fix the leak and two told me i needed to get a leak detection specialist out first to pinpoint the leak so as not to cause unnecessary damage (cuts in the wrong place) to the drywall. Jeremy came out as planned and was prompt.

Leak detection involves detecting sound using a sensing wand (like a microphone on a wand that plugs into a unit with headphones attached). Jeremy put on headphones and proceeded to probe different spots on the garage ceiling to determine where the leak was. After a short time, he marked a spot on the ceiling signifying the location. And this is where this type of leak detection falls short. Sensing sound in the walls does not necessarily tell you where the leak is; it only tells you where the water is the loudest. When the plumber came out and cut through the dry wall to find the leak (the water had been turned off for a while), the spot was approximately 13 feet (horizontally) from the actual leak (yes, 13 feet). This is because the water ran down the pipe and dumped onto the garage ceiling in a different location than the spot where the leak actually was. Plus since the pipe followed the roof pitch upward, the leak was 5 ft above the garage ceiling and since sound falls off as the inverse square of distance (for you physics types), it makes sense that what he heard was not near the leak.

So for me, the leak detection didn't do what I had expected. If the pipe had been horizontal or right next to the ceiling, the results may have been different. The service was not bad, just not what I thought leak detection would determine. Another interesting note is the guy who did the roof had guessed where he thought the leak was and with no equipment he was spot on. To his credit, Jeremy did offer to refund some of the cost.

Hope this helps someone.

Rehan B.

I had Jeremy from Bullseye Leak take a look at my townhouse. He was on time, professional. I had told him that I had a another leak detection company take a look at the water leak that had occurred 3 times in 2 months. The other detection company came in 3 times and every time gave a different prognosis of what the leak is. I had to spend quite some money to fix what the other leak detection company recommended. But it was of no use since the water started leaked from exactly the same area as before. Jeremy was honest and he recommended either a structural slab company to take a look or do the repiping. He recommended a great repiping company which I signed the contract to start work in a week.
There are a very few honest companies that would give their time and opinion and not charge me to come and Jeremy was one of them. I give them 5 stars for being professional and more importantly honest.

Chia-Pi T.

The owner Jeremy is dishonest and irresponsible. I called for the service in August and Jeremy charged comparable fee as the other well known underground detection service such as American Leak Detection. Jeremy hired an unlicensed handyman to do the work while he was not present on site while his handyman was doing the work. After 3-4 months, the plumbing patch/repair broke and we experienced the same underground leak. Jeremy refused to standby his work. So another licensed plumbing service came and opened the leak area. They found the second leak was caused by the repair Jeremy's unlicensed handyman did in August and it was poorly done with cheap plastic materials for the sprinklers instead of the appropriate stronger and more sturdy materials needed to patch and seal the underground pipe leak. Jeremy is not a licensed plumber himself. Therefore, he does not have the knowledge and experience as he should. He refused to be responsible for his handyman's poor job but he was the one who hired him, brought him in to do the job and collected the fee for the entire job !

Kim L.

So glad I found Jeremy on Yelp. He is friendly, professional, responsive and most importantly very competent. He quickly found the source of my high water bills and put me in touch with a plumber able to make repairs the next day. Thank you!

Jerry S.

We also had a skimmer leak. Jeremy came up from San Jose to Fremont to detect the leak. We had him and his workers repair the leak within just a day or two. The job involved going thru our flagstone deck, removing the old and broken skimmer/pipe, put in a modern skimmer and re-install the flagstone. Everything looks great, and we no longer have a leak in our pool and the pump is no longer just sucking in air bubbles.

Pea H.

Jeremy is the guy to go to, he's very responsive, answers your questions and concerns in a professional way. He detected our leak was from the skimmers and had his team work on it quickly, at times when they are late or can't make it, he always make sure to call or text me ahead of time to update me on the progress. After fixing the skimmers our leak seems to still exist, he still comes out at no charge to check on it and found a few more small leaks in the spa and fixed it right away. Very down to earth guy, I usually have bad experiences with contractors disappears after they get paid, but Jeremy is very trustworthy and I would highly recommend Bullseye Leak.

Rosann Y.

Jeremy was very friendly and professional. He located our leak quickly, checked for any other leaks we didn't know about and helped us coordinate with a re-piping service for next day service. Great job overall, gladly awaiting our lower water bill!

Ron K.

Update to the review. Jeremy did reach out to me about the situation and that he did have phone issues at the time I hired him and he did resolve the issue. He also was courteous to refund the fees for the leak inspection. Thanks Jeremy!