Bueno Plumbing and Rooter

D C.

Couldn't Be Happier...

I hired Bueno Plumbing and Rooter to provide Leak Detection service based on a report from the City of Sunnyvale that the meter was constantly spinning. The city representative suggested there may be a possible leak. Edgar Luna was the plumber assigned to the job. He first checked toilets for leaks, asked if there was a large increase on my bill and then suggested not using water for 10 min to see if the meter continued to spin. I explained to Edgar that we recently had tenants move into the ADU in back and both houses use the same water meter. One of the tenants had just finished taking a shower. Once water was not used for 10 min Edgar was able to determine that the meter had fact stopped spinning and there was no leak. Edgar is a great problem solver who does not blinded diagnose an issue without clearly evaluating all possibilities. Truly he is a genius, very knowledgeable, and trustworthy! Did I mention he also provides great service, workmanship and is reasonably priced?
I called the owner Kevin at Bueno Plumbing and Rooter to provide positive feedback for Edgar and he is a class act as well! He cares about his employees and rewards them on merit. He was very appreciative of my phone call! No need to look any further for a reliable and honest plumbing and rooter company! I highly recommend Bueno Plumbing and Rooter to all my family, friends and acquaintances! Ask for Edgar Luna! I wouldn't use any other company!
Thanks Bueno Plumbing and Rooter for being one of the few exceptional honest and reliable companies out there today.

Mark H.

I asked him over the phone for a range of what it would cost to snake a tub drain which was a very simple job. Just a hairball in the P-trap they said between $160 to about $220 but when they got out there they said it be $240. Took all of about 10-15 minutes to snake the drain. I understand, travel costs, and everything but still find the cost expensive for the amount of work involved.

Denise L.

My sink was backing up and my garbage disposal was making weird noises thanks to me not realizing it's pretty lame pouring a pound of flour down you garbage disposal even using hot water. I happened to be on NextDoor and found Bueno Plumbing with fabulous reviews here on Yelp so I called. They responded in a very timely manner and sent Edgar out to save the day. He did a great job and the office was so kind. I highly recommend them.

Wayne C.

Our water heater failed at the worst time (there's never a good time, is there?). Jimmy of Bueno Plumbing came a few hours afrer we called. He quickly diagnosed the problem as a dead thermocouple. After a serious discussion with Jimmy, we decided to replace our 8-year old water heater. Chris of Bueno Plumbing delicered a new water heater, took out the old one, and meticulously installed the new one in a small closet. He patiently answered all my silly questions, and ensured I was completely happy with the installation. Excellent installation job!

B H.

Manuel did a wonderful job for us! Really professional, appreciate it. Very quick response.

Scott E.

Super quick turnaround + excellent customer service. Jimmy did a fantastic job replacing our faucet, worked with us while we had to find a replacement on short notice, and was super professional even though my little dog was barking the entire time. Very impressed with Jimmy professionalism.5 Star customer service.

Cris M.

I has a major leaking toilet and I called Bueno Plumbing. They didn't have any appointments but said they would try and fit me in. At 2:00 Jimmy Souza called to tell me he was on his way. 15 minutes later he arrived and 30 minutes later I was back in business. I don't think I will ever call just any plumber. It is going to be Bueno Plumbing moving forward. Thank you Jimmy for your professionalism and for doing such a great job. 5 stars for sure!

Bradley W.

I almost never write a comment on yelp. But I just had Jim from Bueno Plumbing work a stopped up kitchen sink. Not the first time it has had a problem but the first time Jim from Bueno Plumbing addressed the issue. I cannot say enough about his professionalism and customer oriented attitude. The issue was resolved quickly and professionally. Please, if you have a plumbing issue call Bueno and ask for Jim. You won't be sorry.

John H.

Requested a quote in the AM and Kevin scheduled Jimmy to come by the afternoon. The service was quick and decently price for an emergency. Thanks Jimmy for the help! Give that man a bonus!

Joseph P.

Called Bueno plumbing for a non emergency running toilet, that I could not solve the problem. Call placed on weekend and Monday, Jimmy came and fixed the problem in no time. Professional, quick, clean, punctual, and effective. Thanks