Budget Climate Control - HVAC & Plumbing Albuquerque

David I.

In my opinion, this is a terrible company. When you call them about a problem, they do not inform you that they will charge a $90 fee just to show up--they expect you to pay that fee whether they do any work or not.

I called them for a small repair job, and they told me that they would not perform the repair job unless i undertook another, much more expensive, repair job--this other job was highly dubious, and was contested by a plumber that I brought in on the very following day.

When I told them that I was not going to pursue their more expensive proposal, they refused to perform the work for which I called, and, and presented me with a bill for $90 just for making a service call.

Then they became beligerant, and they disconnected my heating equipment without telling me--including cutting a wire that rendered the equipment nonuseable. They threatened to turn my $90 bill over to a collection agency. They are malicious and conniving con artists.

I called a second plumber out to the house the following day, and told him the story of what had transpired with Capitol, and he was shocked at their unprofessionalism. He was able to make the original repair without issue, and did not feel that the second repair that Capitol tried to use to extort me was necessary.

Then I got a letter in the mail from Capitol demanding that I pay the $90 bill or they would turn me over to a collection agency.

I had a lawyer write a cease and decist letter, threatening to file complaints about Capitol to the state liscensing and construction regulatory agency, and Capitol quickly dropped the issue.

Do not ever use this company. They thrive on bullying their customers by threatening to sue them for collections for work they don't perform. Many of their victims might not have access to a lawyer, so they probably let Capitol get away with it.

Stay away from Capitol Plumbers!!

John Paul P.

Great customer service! Used their mobile service several times and they are always on time and professional. Would highly recommend!

Pat M.

One of Jonathan's employees, named
Alan, allegedly stole $5,000 from my mother's home while he was making a service call. Notified the ABQ PD and Alan is blocking my mom's number, and Jonathan's mobile says it's not taking incoming calls.

Make sure you check to see if Performance Plumbing is bonded and insured. I suspect he may not have either or why else is he not responding to my mom?

If you do decide to use Performance, then I would recommend locking up your valuables.

Brad W.

Very responsive. Good communications via chat and Yelp Messaging. Listened to my needs. Offered cost-effective solutions. Very cost-conscious. Reasonably priced. Will definitely use again.

Parviz E.

I will never hire these guys again. Unprofessional, dishonest, and very poor workmanship.

Lynn C.

I called this business because of the reviews. They made an appointment for me between 2 and 4 for the next day. I called them around 3:45 to see if they were on their way? No response. Texted them, again, no response, called their business lime and left a message, no response.
How do businesses like this get good reviews? This is not good customer service this is typical Santa Fe NO SHOW!!
I can understand if they are running late or just can't make it that day but they can reach out and let u know and reschedule. Not this company
Would have given NO STARS but you have to give them something in order to leave a review.

Leah G.

Excellent service. Called them on a Saturday and they came right away. Super friendly, knowledgeable and efficient. Will definitely call them again. Thanks Xavier!

Mark T.

Kudo's to Martinez plumbing! They listened attentively to my wife's concerns, then proceeded to repair the shower to her satisfaction in short order. They then tackled our leaking outside faucet, replacing the leaking hose bib, adding an anti-siphon and interior shutoff valve, all on the same day that I had called in the order! (I expected to wait for weeks; typical of many plumbers).

They then cleaned up everything and explained what they did and why, which I greatly appreciated.

Thank you, Martinez Plumbing!

Ruby G.

Had an emergency, called several plumbing companies and received a call back from Martinez Plumbing five minutes later. Really happy with their service, really professional and punctual. Highly recommend.

Anita C.

Excellent response time, and fixed my issues promptly, professionally, and successfully. I highly recommend them!!