Brothers Plumbing Heating and Air

Sofia C.

John and Jim of Brothers Plumbing... need an attitude check. Some of the rudest guys I've ever had to encounter. They show up 2 hours away from your apt not to mention forced us to be available so they can get the ""emergency"" weekend fee. Customer service is clearly not their realm here. Maybe if they did decent work they wouldn't have to be back for a second time with the same problem a year apart from each other. Hopefully this Yelp review gets you to be nicer to your customers and people you have to encounter while working for this plumbing company.

Joan B.

I'm needing a new air/heating unit--ready to get bids, hire and get going. One guy makes the appointment to look at the job. A different guy shows up (has the time mixed up). He looks around but says he will need to have the installer come to look at the job. The ""installer"" comes, and says he does jobs for Brothers. He sends me a bid that was outrageously high (as compared to the others I received.) This was a big waste of time!

Anthony M.

I was quoted $2,218 to replace a hot water tank. That should be criminal and it disgusts me that this company takes advantage of people like that. I got the job done by a plumber off Thumbtack for $709.

Mac M.

Did a good job, but shockingly expensive. $350 for ten minutes work.

Christine L.

Brother's Plumbing has done work for us for many years. They are always on time and professional. They have done a variety of plumbing projects over the years. They will respond quickly in a plumbing emergency: My kitchen sink clogged as I was preparing dinner for 12 guests, Jim came immediately and corrected the problem.
This is a local family owned business, honest and hard working professionals. I highly recommend them.

Tahlia B.

I couldn't be happier with the service I received from Brothers. I had an old, leaking tub and shower faucet I originally wanted repaired to avoid the cost and mess of a replacement. Jim went above and beyond to find the discontinued parts but before they could ship, the faucet started to run continuously - there was no way I could wait. Thankfully, he was able to come out the next day to do a replacement.

From beginning to end, I was impressed by the care and concern Jim took in keeping everything clean, from transporting his tools and equipment to clean-up. He did a great job working with the existing plumbing - the new handle and spout look fantastic! Brother's Plumbing exceeded my expectations; Jim was nothing less than professional and punctual, he communicated well and was very fair with pricing.

Al G.

Thanks a lot for the service today, they said Thursday 1pm and he was here at 1pm, couldn't ask for better service, price was right and they have Excellent knowledge on everything AC/ Heating and plumbing, and on another High note just great guy and best Customer service.
We are happy and ready for the summer.
Thanks so much for everything.

Brisela F.

Called and explained our a/c situation. I had to explain the entire problem and his answer was, "" That's not something I'm very interested in"". I explained the problem because he asked and I thought I was calling a professional place. Don't waste your time here.. the phone call alone was disappointing .., imagine the work.

George P.

Called up brothers plumbing last Friday for a back flow test and told them I need it done by next Friday or the water will be shut off. They told me to email them the back flow form, they would be out next business day, and charge 50 dollars per line. I called them on Monday to confirm they received the email and would be out that day. They told me he hasn't checked his email yet and would check tomorrow (Tuesday) and go from there. I called them up on Tuesday to confirm this and he said he hasn't checked his email yet (are you serious?), but will be out tomorrow (Wednesday). So yesterday rolls by, and I haven't seen him come yet. I called him up and no response. WOW. This back flow must not make him money to not care about my service. It only takes like less than 30 mins. I called another plumber, and guess what. He came next day and was way cheaper than what these fools charge and they did the job. Hmm, you charge more for crappy service. Must be the new trend now. Those 1 stars are all true

Holly L.

I had a gas leak. They were unable to find it, charged $395, and recommended they re-pipe my house for $10,000-$12,000. I brought in the plumber my insurance company recommended. He found the leak and fixed it.