Brothers Plumbing Heating and Air

Gecole H.

I asked a neighbor for an experienced plumber whom other plumbers respect. She said, ""Call Brothers."" Boy, am I glad I did. Jim responded promptly. John arrived EARLY and asked permission to start. John diagnosed the problem and had the equipment necessary to repair the problem. He gave me an honest assessment of the situation and said I might need more extensive work but he tried the less expensive option first. I am grateful for John and Jim and Brothers Plumbing. Highly recommend.

Marjorie G.

They showed up earlier and completed my job. Very friendly and professional, I would call them again to come and fix my plumbing. I've used them for my heater a few years ago.

Peter F.

Said what they would do.Did what they said. New on demand water heater replaced on time at price quoted.

Thomas C.

Very knowledgeable, great workmanship, on time and fair pricing.
Highly recommended !!

alice m.

This is a long over due review.
We have been using Brothers plumbing and heat/AC for years. Jim has showed up in a pinch when we needed him. Jim and James came over to replace two faucets after the handles wore out from a remodel a few years ago. One sink was clogged and ours ended up being clogged too. Showed me a picture.
Jim advised that we needed to flush our water heater, water color is tinged. Also to use one finger to open and close our new faucets, which was useful information.
We have come to rely on Jim and James, to take care of our plumbing needs in an honest, timely manner at a reasonable price. I would recommend them.

Scott W.

Highly recommended and very reasonable. Jim and James are great. They replaced a hot water pipe and fixed a board underneath the water heater. Both did an excellent job. Highly recommended.

Ron M.

John and Jim from Brothers Heating and Air provided excellent service and pricing with a great attitude, when I really needed it... I strongly recommend their service!
Ron M.

Cynthia M.

I would highly recommend Brothers Plumbing Heating and Air. They are honest, fast response and just a good quality company that has been in business for years. Jim did several jobs at my house and was always on time, friendly and very knowledgeable on everything. I am grateful I found them! Thanks Jim for your great service!

Jack J.

I hired Brothers Plumbing (Jim) on September 20, 2022. I bought a Navien water heater, based on Jim's recommendation, over Noritz, Rheem, or others.
I paid Brothers $3,950.00 for the water heater and installation. Navien has a 5 year parts and 1 year labor warranty.
In May, 5/09/2023 the display unit went bad,so Jim did come out and replaced it, with my help, he not really sure on how to do it.
Then on October 3rd, 2023, the same display unit went bad again, so I contacted Jim, he told me to contact the manufacturer, Navien , that Navien hadn't paid him for the labor the last time, he said, ""I don't work for free"", they only pay me $50.00 for my labor.
I spoke to Navien and asked why the replacement part would go bad so quickly, the representative said that it might be because of the pandemic, short handed.
So Navien said they would ship me out a new part, free of charge, but that Brother's Plumbing would have to order it, which I told Jim, he said , give me the part number ( I had to find it, not him).
That was on 10/03/2023. They shipped the part to Brother's Plumbing, I never heard from Jim of Brothers Plumbing, until I got a hold of Navien's field rep, he said the part was delivered to Brother's back in mid October 2023, but I received no call or text from them. I had to get a hold of Navien's field representative myself.
So Jim then said I had a polarity problem with ground or voltage. I checked it out and also had a licensed electrician check it out, no problems.
So Jim finally said, it's not his problem.
Why would anyone hire them. By the way all this was still under warranty.

Jill L.

Due to the fumigation of our building, the gas had to be turned off. When the gas company came to turn the gas back on, we discovered a problem with the pilot light on our hot water heater. The pilot light was making little explosions when you turned it on and the gas company red tagged us. I needed service. I called a couple of companies and either had a no answer or no availability until I reached Jim and Brothers Plumbing. He scheduled me for the next morning and arrived early along with his son James. He explained the situation and the need for a new water heater because the existing one was over 10 years old. Long story short, within 3 hours a new water heater was up and running. This father and son team set the standard for great customer service - fast, conscientious and extremely capable. I will use them again without any reservations.