Brookland Plumbing

Leah M.

Ours was a simple problem -- our showerhead was leaking due to a broken shower cartridge -- but one completely beyond my or my husband's technical know-how to diagnose let alone fix. Raciel was able to quickly identify the issue with a few texted photos and short phone call, fit us in the next day at 9 am, showed up with his wife exactly on time (literally, the doorbell rang at 9:00 on the dot), and even though it took him a little more than an hour, they only charged us for an hour. And the constant drip drip drip is now stopped. Did they have to go to the store to buy the new cartridge? Yes. But they took the old broken cartridge with him to match it to the new one, which I appreciated. Were my husband and I technically savvy enough to know how to access the shower cartridge, we could have probably saved us some time by buying a replacement online. But that's the point -- we didn't know how to access it and hadn't installed the shower ourselves (it was present when we bought the house) so didn't know the brand or type we would need. Very satisfied customer and would happily use them again.

Donald R.

Very quick response for a toilet tank issue. Arrived later that morning and fixed the issue quickly. Very nice as well!

Rachel L.

Fast, fair, and knowledgeable about older DC houses! Latinx husband & wife team. Very responsive by phone. Pay them by check. (Credit card companies charge small businesses too much anyway IMO.)

P J.

I really like Racial and his wife. They are a great team, explain what they do well, and work efficiently. (They did two jobs for me -- replacing my interior water main pipe and replacing my water heater.) Very highly recommend them.

Breezy Q.

I'm not sure this business is still open. I called a couple of times yesterday and today, but the outgoing voicemail greeting is from March 2020 (saying they won't be available the last two weeks of March, presumably due to the pandemic, which had just hit at that time), and the voicemail mailbox is full, so I couldn't leave a message. It's too bad, as we had them do some work for us a few years ago and were happy with it.

D A.

This company was responsive and arrived promptly to fix a simple leak but they don't take credit or debit cards. It's 2020-really???

J G.

Service was great, prompt and fair. They addressed my immediate issue that I had with a leaky tub and also let me know what work needed to be done in the future to fix the full issue as it was more with the old tile that needed to be replaced than with the plumbing. Would use them again for sure.

Rachel G.

We've hired Brookland twice -- once to fix a leak and a second time to install a hose bib in our backyard. I would recommend them 100% for excellent, efficient work.

Michael H.

Raciel is a genuinely good person. I thoroughly enjoyed meeting him. He fixed my leaking kitchen sink drain in about a minute and gave me some excellent advice on a couple other issues. He is knowledgeable and professional. I highly recommend him.

Joel S.

Brookland was unbelievably responsive and helpful. They replied online to my Yelp request for a quote very quickly (3 other firms ignored me), contacted me by phone very soon after I gave them my number, gave me helpful info via text message (to help me buy the correct replacement parts in advance of the visit--I sent them pix from Home Depot and they confirmed that I had selected the right parts). I was actually happy that they had me get the parts myself--I could be confident that there would be no delay due to the plumber having to go somewhere for them.

They scheduled me for first thing the next day (wow), showed up on time, did the work professionally, and left me feeling great about using them again and recommending them to others.

[If anyone cares, the job involved replacing a shower's mixing valve and pressure balancing valve.]