Brinks Services - Plumbing

Tiffany N.

I wanted to give Dispatcher Chloe L. a 5stars rating for her exceptional customer service! She is amazing at her job. If it wasn't for her, I would not be writing this review. She really went beyond her job duties to help me thru my plumping issues.

Heather M.

John and Leonard were very professional and helpful. Everything was thoroughly explained, every step of the way. John even helped me out with my sink (which was not even what he was there to do) They both did a great job and I am happy with their service.

Scott L.

This morning, as I was rushing out to work, I noticed my carpet was wet. I walked out into the garage to discover I had water coming out of the wall. I had to turn the water off to the house and get to work. How will I deal with this later? What will my family do all day without water?
I called Brinks Services because the company had lined my water pipes about 10 years earlier to stop pipe leaks under the concrete floor-- and I thought there was some type of long-term warranty, but I could not find my paperwork.
I called and explained my situation. I was told they would call back shortly. And they did. And it was the owner, Bill Brink. And he had the file of the work done in my home a decade ago, which described my plumbing repairs in great detail. He also explained what type of warranty I had and its terms. He then told me someone would be at my house in a couple of hours and the leak would be fixed today.
And that someone, Brandon Castro, arrived as promised. He spent the time repair the leak and replace other pipe fittings in the leaky line. He fixed a corroded supply line on my water heater. His attitude was that it didn't make sense to fix the leak and leave other suspect parts in the line that would probably not last much longer. He not only fixed the leak today, but he prevented further leaks tomorrow.
And then, even though the pipe leak was not directly part of the pipe relining warranty, even though he replaced other pipe parts, even though he fixed the water heater supply line, the company charged me only for the basic service call-- not for all the work that Brandon actually did.
Wow.

Jill M.

I have had Brinks out twice. Both times service has been excellent. Professional, courteous and most dependable. Brandon is the best! I will definitely call again.

Jon C.

Shower control stuck on; ' called Brink, Ben, service supervisor, came out for free estimate. He could not get the handle off. He said new cartridge and handle was over $600.
I called five star plumbing: they did it in less than 1 hour, total cost $110.

Sandy S.

John Hartman and Tyler Dunn have done an amazing job at servicing our home's plumbing needs. They worked very hard (and long) at figuring out and repairing an elusive leak, yet they did it with a kind and professional manner the entire time. I would recommend them to anyone needing to have their plumbing done right!

Kraig S.

We have been using Bill and his team for years on all of our plumbing needs at both our business and our home they are always nice on the phone and give great customer service. I would highly recommend Brinks service to all who need plumbing service.Thanks Bill for always helping us when we are in a pinch.

Steve M.

I own a small business here in Kearny Mesa I called Bill and his team out to get some work done in our bathroom. The employee that came out had great customer service got the issue fixed right away at a great price. I would recommend Bill and his team to anyone.

Steve R.

Exceptional service from John Hartman. Definitely a full service plumbing company that I will call again in the future. Estimated time was right on and everything was done to perfection.

Lucas W.

Brinks came out to my house and repaired a leaking bathtub overflow gasket. The technician, John, was very professional and took care of the problem for a fair price. He was prompt, courteous, and most importantly, they took care of the issue. I recommend Brinks for your plumbing needs in the Clairemont area.