Bragg Home Services

Gary K.

In a galaxy far, far away I had Bragg plumbing come to my house in Sonoma to replace a forced air heating system and a water heater. The tech, I don't remember his name, did an upgrade on the water heater, some sort of special rods that would help with corrosion...it would make the water heater last longer. He also changed out all my water hoses to the sinks and toilet in the house, with the metal braided ones. The reason I mention that is...a friend of mine had one of those cheap plastic hoses fail and he was gone for a week, the water damage to four rooms was in excess of $75,000. Don't have metal braided hoses???...Get 'em!!! Okay, that was my history with Bragg...top notch! Last week, I had Bragg come out cause the water heater wasn't staying on for some reason and cold showers suck. Anyway, the tech who came out was a guy named ""Chance""...not going to do the ""pun"" thing. He was great! Diagnosed the problem, came back with the part and fixed it. What made ""Chance"" cool was he was stuck in Friday traffic down in Marin, promised me hot water that day...the knock on the door came around 8:00pm and there was ""Chance"" with the part. Got to take a shower that night. He also showed me how the drain and flush the water heater, the water was virtually clear. Remember the those ""special rods"" Bragg put in? That was 10 years ago. My experience with this company has been great! ""Chance"" was great...what are those ""chances""? Okay, one pun.

Susan L.

Bragg Heating & Plumbing has the best customer service policy that I have ever dealt with. When Todd found out that the part to my heater was non-existent and no longer being manufactured, he did not call me- he came to my door and talked about it with me face to face. He went over my options-everything from choosing not to do AC to getting the AC replaced- and I decided to have the AC changed out since I will be renting my condo. Chase came out the next day and started the job, and Todd came later on to help with the rest. Both of them are friendly, efficient, knowledgeable, and answered any questions I had. I know without a doubt that Todd gave me the best deal possible, and my AC runs beautifully! In fact, I never knew it could be so quiet!! Whether you need service or repair or replacement, I recommend Bragg!

Blanche W.

Chris did an amazing job fixing someone else's badly done plumbing which could easily have done some considerable water damage had it not been replaced. Our 9 year old Toto toilet had seen better days and was leaking. I couldn't turn it off because the spigot was jammed between the tank and the wall. Chris fixed and replaced the spigot in a matter of minutes. Rather than get all the new parts needed to fix it I decided to purchase a new Kohler toilet. Chris picked out the perfect one for the size of the room. He was a pleasure to work with, too. It's nice to have something done right. I highly recommend this company.

Joel B.

Answer me this. why did you guys try to sell a potential client a tankless water heater for a single bath house for $6000 and that's just for the unit not including your labor. And the actual price of unit only cost $1000 locally at two locations in Santa Rosa????

linda m.

Explained in a manner I understood & could remember! Answered all my questions and I had an estimate emailed to me before he left my house. Very satisfied!

Jeanne M.

Bragg Plumbing has been my go-to for heating and air conditioning for years now. They're on time, clean, courteous, careful, thorough, and explain what's going on. Their Comfort Club helps me reduce service costs, and I know my A/C and furnace are maintained in tip top condition. They also installed and maintain my whole-house water filter, electrostatic air cleaner, and hot water recirculating pump. You can't go wrong calling them.

Dorothy D.

highly recommend-the service was awesome & very quick to respond to need:)called that morning & the job was finished by noon before anyone else called back-that's service!!!

Salvatore G.

The service I received from Sean was excellent!
He installed a 40g water heater up to code and had no problems
I know have hot water again and couldn't be happier thanks Sean and Bragg plumbing

Bob M.

Let's make this easy. They do good work at a reasonable rate. Sean, the plumber who came to my home got in; got out. Finished clean. And he had to do work under my house with a less than 18"" crawlspace.

Thanks, guys.

Heidi L.

We were on a tight deadline since our clogged drain was underneath a concrete patio that was about to be refurbished. We were pleased Bragg's was able to get someone out right away and we were very pleased the someone was Garth who assessed where the blockage was by putting a camera down the pipe, cleared it, and gave us a proposal to install a cleanout on the patio for future maintenance. We would probably not have accepted the proposal, since it is an expensive upgrade rather than dire necessity, except that we found Garth to be trustworthy and patient in his explanations. He completed the job in the allotted amount of time, was neat and tidy, and actually very nice to have around. Can't speak to the other technicians, but Garth gets an A+. Only complaint was the scheduler whom we found to be very disorganized.