Boyd Plumbing

Sherry R.

Wow the fellow who came out did quite a lot of work for reasonable price and he had a great personality. I have to put his name in as soon as I can remember it. He was really patient with my speech problems and age related brain fog. Best part it was fixed and it was quite serious.@

Jacob W.

In the course of doing some other work around my house it was discovered that I had a major back up underneath my house from the mainline running to the city sewer. It was disgusting. I was referred to Eric Boyd buy a different contractor. I called and he was out first thing the following morning. He worked his butt off getting the line cleaned out of tree roots from underneath my house all the way to the city sewer line. He was friendly considerate and explained everything as he was doing it.. Plumbing is one of those crafts that always mystified me but Eric made a point of making sure that he explained everything clearly and succinctly. Couldn't have asked for a better person to do the job.

Justin L.

Needed a hose bib replaced due to failure. They came out pretty quick for non emergency call. They called ahead of time and sent email introducing the plumber and making sure we knew his name and face, nice security touch. Jeremy did the work great and was very professional and polite!

Julian B.

I needed a new faucet put in, so first I called One-Star Plumbing (immean 5-star plumbing...cough cough) to complete the faucet installation. After the faucet install was done, our sink was left leaking underneath into the cupboards. A small drip turned into a steady stream. It got real bad, however 5-Star Plumbing told me that they didn't believe it was their fault (based on my pictures), and I'd have to pay a $149 service fee to have them come back. SOOO Glad this happened, because it caused me to call Boyd Plumbing. The plumber they sent to my house was Sean. He was very eager to help and took pride in his work. He fixed the leak under the sink, and also a leak coming from my bathroom pipes. After finishing up, he took his time to explain to me the possible issues that could arrive in the future, and gave proper recommendations. Would definitely recommend this company, especially Sean, for all your plumbing needs.

Mike L.

This company is very expensive and charges a flat rate, not an hourly labor rate. It cost $495.00 to replace a simple garbage disposal. The exact same garbage disposal can be purchased at Home Depot for $109.00. The guy was in and out in 45 minutes. I recommend calling a different company or if you are reasonably handy changing your own garbage disposal and saving $386.00 for the 45 minutes of labor.

Kerry K.

I called and described my problem, stoppage in main pipe, was given an appointment the same day, the technicians showed up within their time window provided. They completed the work pretty quickly. I appreciate that he told me what I might have to do for maintenance and how many years away that might need to be taken care of and provided an estimate for that as well. I wish I had called them first before going through the vendor my home warranty service provided, they relieved so much anxiety.

Donica P.

I'm very happy with my service from Boyd Plumbing. I originally called another plumber who said they would call me back and Boyd Plumbing managed to get here and complete the job before I even received that call back from the other company. The plumber, Steve, was very nice and knowledgeable and did a quick and thorough job. He explained my options and let me know before he completed the work how much it would cost. I would definitely recommend Boyd Plumbing. Thank you!

David R.

Eric was very professional and friendly. He located the outlet in my lawn irrigation line and explained what he was doing every step of the way. Great job Eric. I will definitely call on Boyd Plumbing for any future plumbing concerns that I may have.

Tam C.

Zeb was the Best!
I was searching for someone to add gas lines for my pool. Then I found Boyd Plumbing. Zeb was very knowledgeable explained how he would do it. Walked me thru the whole process. I was given the quote same day. He was so patience as he helped me with getting a permit for my plot plan. Very responsive. He even contacted the city to verify they were on the same page. Zeb came and worked hard (took 4 days) always make sure he wasn't in the way. Letting me know every step and where they were at the end of each day. He wear a mask and abided by the COVID-19. I'm very pleased. He is a my new go to for Plumbing. My husband was even sad he had to leave. But he will be back to to hook up my gas lines in a few weeks. Yay!

C G.

Very disappointed with Jeremy and the office staff at Boyd Plumbing!

Forget about customer support from the aloof office staff. If you have a concern they blow you off and blame the technician. They say if you have an issue contact the tech that came out to perform the work! So be aware that the front office staff in my opinion are simple minded dispatchers and could care less about customer service, quality work performed, or warranty support after the sale!
Here are the details of my very disappointing service on my leaky water heater, the second one on four years which both were AO Smith water heaters! Jeremy at Boyd replaced both. The second water heater was still under warranty and here's where the problem started, after the installation Jeremy completely let me down with his guidance on how to claim a warrenty with AO Smith. His recommendation on how to deal with the warranty claim was totally wrong! His bad advice actually voided my warrenty! Jeremy cost me over $650 with his bad advice!

Hey Jeremy and the staff at Boyd plumbing ... bye-bye... I will never call you again, in my humble opinion think you guys suck!