Boyd Plumbing

Sandi J.

I had a sink that would not run hot water. It was blocked solid. I had two other plumbers look at it and they could not fix it. Boyd's couldn't fix it either. However, they did fix it by bypassing it and putting in a new line. They did an excellent job at an excellent price.

Paul K.

I needed a gas line extended for an outdoor project. Michael Boyd came out and gave me a reasonable quote. I contracted him for the next day and he showed up on time. He was prepared with all the parts needed and completed the job in a timely manner. I would use him again in the future if needed.

Alex A.

Boyd Plumbing is an excellent company. They will really do a lot for you and will address your needs. We needed to have the plumbing on an older home that we are considering buying looked at. We called their office, their office staff couldn't be easier to deal with. They were organized and were able to schedule a time for a technician to come out fairly soon. He came out at his earliest opportunity and checked everything out. Not only were we able to talk to him and he took the time to explain everything to us in a straightforward way, but the owner also wrote a clear report of what the tech saw and also wrote up an honest and reasonable estimate of how much they would charge to make the changes and repairs. They were generous with their time, their schedule and their prices were excellent. You will not do better with anyone else. They are just a great company all around.

Mats J.

Shiny vans, great collateral, starched coveralls...if first impressions is all it takes to fix a plumbing problem, Boyd would be a great pick. However, it takes a lot more to get even an average rating. So what's the problem here? For starters, the person that showed up didn't actually do any diagnostics to determine whether the leak could be fixed, or if a major purchase was required. Within 5 minutes I was presented with a quote to replace our hot water tap for $1,090, upon which I asked how much was parts and how much was labor. The technician said it was not my concern, they don't break it down. I said, well, you can buy a unit at Home Depot for about $300, so at $80/hr, you are telling me it's going to take about 10 hrs to install??? He kept repeating the company line, and he left. I called Folsom plumbing, and had a brand new system installed a couple of days later for $95 plus the unit (which I bought myself brand new for $250). Boyd advertises that they are a premium plumber on Angie's list. Really!?! I don't think I'll use Angie's list in the future...

Terry L.

My experience with Boyd Plumbing was nothing but professional. They responded within 2 hours and were very thorough in their evaluation of my clogged sewage outlet and took appropriate. I don't know if they were the lowest price for unclogging my lines because I didn't get a second estimate but when you have leaks you do want needs to be done. Their subsequent follow up and Thank You note to me shows customer care and follow through. Would recommend them to others.

Tara G.

I'm glad I didn't read Yelp reviews first before hiring Boyd Plumbing because our experience was incredible! Our water heater was going out and leaking in our garage. We were heading out of town for a trip to Tahoe that weekend, and needed the water heater fixed that day. We called around and all the companies we called couldn't come on such short notice. When we called Boyd Plumbing I was pleasantly surprised that they did a free estimate (and not some sky high emergency service call rate), and they came within two hours of our call. Zeb was our plumber; he was informative, professional, and finished the job quickly. We're happy that we finally found a good plumber, and we will definitely call them for future work. Thanks again!

Michelle W.

I called on a Saturday morning with a clog issue. The person answering the phone told me they would have a Plumber out between 10 and 12 o'clock. David, the Plumber, arrived shortly after 10. He was very pleasant and professional. Located the problem and cleared the clog. I would definitely use them again!!

Marian W.

Boyd plumbing helped my parents to identify and take care of several gas leaks that were in their home. From the time of the call for service to the estimate process to the completion of the job, Zeb from Boyd plumbing was nothing short of professional and trustworthy. We were kept abreast of the process from beginning to end. We would highly recommend Boyd plumbing to anyone who is looking for a trustworthy and professional plumber.

Steve S.

Well if I could give a 0 rating I would. Can't even get a return phone call! Very inconsiderate poor ownership!

Robin W.

I called Boyd plumbing when the kitchen sick clogged up. Both sides and the dishwasher too. They were the first ones I called. They came out right away. Gave me the free bid great and he began to explain everything WAY too much. I am not a plumber I only know the name pipe cuz I learned it in school I dont want to know what your doing in detail just do it. I do appreciate explaining how my money needs to be spent and why, but he really went overboard and wouldn't stop, even when I asked him too. No kidding, even to the point of drawing it on a paper. (now, I;m suspicious!) Well, at this point my whole kitchen back wall was off, he was under my house and I was told I needed a huge clean out put in the yard. Total cost 3400. 00 and then, he joked and said he was not a contractor and couldn't put my house siding back together again. It rained and my house siding got soaked, I had to pay several hundred to have that put back together. Ah and no permits!

Today, I have a PGE problem with gas. I called them because I had forgotten that I used them and it was bad a couple of years ago, (Pre Yelp) When the guy showed up promptly I was happy. Then, after looking at everything he began to go over everything the same way the last guy did....waayyy over explaining it..TMI i explained that I do not understand what he was saying about capping and pressures and all that, could he just give me the basics and a cost with and without? He did and basically I was told to check a leak and fix it outside my home would cost about 3500.00. or MORE if they pull permits. I knew it would end up being that much so I hurried and canceled and called someone else. No thank you....not twice!