Boone Plumbing Services

Bob M.

Our garbage disposal leaking. Turned into our Home Warrenty co. Choice. They sent Boone Plumbing and fixed amazingly Fast.
Great Company to do Business with.

Mark H.

These guys were great. Fast to respond, kept me in the loop on arrival times, very professional. Fixed my leaking shower in about 30 minutes. A competitor quoted me nearly 4 times what Mr. Boone's team charged me. I would recommend these guys all day.

Mark B.

On Monday Nov 11th Boone Plumbing, via home warranty, came out for a possible leak just outside my foundation. David arrived and quickly assessed the problem to be outside the home at a joint where they connect the PVC to the copper that goes into the slab. David set up an appointment for Thurs to come back and he said the job would be $450.00 barring any major problems. Since it was outside the foundation the home warranty probably would not cover it, sure enough the claim was denied. On Thursday David called and said they would not be coming but would be here on Friday. Since I had the day off on Thursday I rolled back a good section of grass trying to preserve it and dug a pilot hole in the area David said the main would be, since he does not use high tech gadgets those are for rookies.

Unfortunately I could not be here on Friday since I had to work. My wife was present the day they came. David and his apprentice got here around 1100hrs, an hour after they called my wife and said they would be right over. They spent approximately 1 hr digging and they located the water pipe and the connection joint. In the process David hacked up both bushes in front of the house, he did say we may lose a bush before he began. Instead he hacked up both bushes cutting them in half. He told my wife he would remove them. After finding the joint, David and his apprentice left for lunch. 2hrs later they returned spent approximately 20 min to fix the problem and then clean up, and I say that sarcastically when you see the pictures you will understand. He destroyed the sod that was rolled back so it could not be used. I left him a trailer to use if he wanted to put the dirt, mud, that they were digging in so as not to destroy the yard more than necessary. He did not use the trailer instead trashed the yard.

Upon completion David charged my wife $612.00 for the job. David told her he was only charging her 1 hour of labor.


I happen to pull up to the house before they left. My wife advised me what they charged her and I went to speak with David.


David's response to the new charge when I said you told me $450.00 was I don't pull out a shovel for less than $450.00 and I only charged 1 hr of labor. He then showed me his plumbing license and said this and my 22 years lets me charge this kind of price. It is that attitude and the condition of my yard is why I am writing this review.


I caution anyone who considers using Boone plumbing to AVOID him at all cost before you get taken and left with his mess to clean up.

John D.

Called Choice Home on Saturday and later in the day received notice that Boone Plumbing was assigned our work order. Boone confirmed Monday morning and David and Kelly arrived shortly after noon. Quickly confirmed that disposal was cracked and required replacement. While waiting for approval, which took at least 1/2 hour, they flushed my hot water heater and gave instruction regarding future flushes. Installed the disposal quickly and efficiently and cleaned up after job completion. Would highly recommend Boone Plumbing.

Charles C.

On time, on budget, great job replacing my water heater and working with Choice Warranty. Thanks for your professional work.

Kitty H.

My home warranty company assigned Boone Plumbing to come and fix my garbage disposal. They called me the next day and were able to fit me in that day. David and Kelly came out and diagnosed the problem and replaced my disposal. All of this was within an hour time frame. They were professional and courteous. I highly recommend them.
Thank you Boone Plumbing

Sharp S.

Call someone else as Boone provides VERY SLACK CUSTOMER SERVICE.

I have tried unsuccessfully to obtain receipt of bills paid and documentation of services provided from Boone Plumbing, 600 Territory Cv, Austin, TX 78613, 512-577-6833.

I called Boone Plumbing on Jan 18, Feb 4, Feb 5, Feb 6 to obtain copies of bills ($1K+). John Boone has informed me that a) his wife is behind on her paperwork and/or she was out of town, and b) it would be a week to get them to me (on Jan 18). I do not have them as of Feb 22.

I filed with the BB - no activity as of yet.

Laura Y.

I called Landmark, our home warranty provider, to fix a leak under one of our bathroom sinks and John from BPS gave me a call first thing in the morning (I had called on Christmas Day and this was not an emergency). It was quick and easy to schedule with John and he gave us a four hour window.
David and Jason called before they showed up and when they got here they were quick to diagnose the issue and figure out the correct parts needed. After a quick trip to get the parts and installation, the leak was no longer there! Everything was covered under our home warranty as well, including parts and labor. I am very satisfied with the experience I had with BPS and would highly recommend using them!

Vicki S.

Boone Plumbing Services was one of the vendors recommended by Landmark Home Warranty. He came out gave and estimate that landmark said I would be responsible for 705.00 of the bill. I did some checking with out local building inspector, and one of the thing he said that needed to be done was not required in our area. When I questioned him on this he said he could not do business with me, he had the right to back out because clearly I did not want to pay. Not that I did not want to pay, but I did not want to get price gouged. I did tell him that I do check on people because my Mom was taken advantage of in CA by a plumbing company that I went to the State contractors board on. He told landmark he was afraid he would be sued? Really for what? If you do quality work that does not happen. The ticket with landmark was assigned 5 times and twice to him. Finally they let me go out of network, and I found a local plumber who was a five star rating who explained and was not trying to over price us. Boone told me that if I got another bid I would see he was 25 - 30 percent less because he worked with landmark, and believe me that was not the case. I would not recommend him, and in reading yelp I noticed several bad reviews on him.

Rob H.

Never one to put down others who write bad reviews, but sometimes the responsibility of the homeowner has a lot to do with outcome. I own several properties, and while I'm not a big fan of home warranty companies, sometimes precisely for the reasons so of the folks state (bad contractors!), this was definitely not the case with Boone. Professional, courteous, quick - what more do you want? Would definitely recommend.