Boone Plumbing Services

Denise G.

Really happy with the service from Mr. Boone and his staff. He was lovely to work with, one of the only plumbers to answer the phone during the deep freeze. True to his word, he reached back out when he was able to come out to repair the burst pipe, and the work was done quickly and for a reasonable price. Highly recommend!

Geryl W.

We've used Boone Plumbing many times from smaller projects to bigger projects. They are always great! Friendly, arrive when they say they will, fair price. I got into trouble with a granite implementation and I needed them ASAP and they were able to arrive within an hour! Fast, great job, professional!

Alejandra R.

Requested a service call to fix the water heater. The plumber told me he fixed the water heater but it went off again 10 minutes later. I called the plumber (who supposedly has a 30-day service warranty) and he told me water heater needed to be replaced so he was going to submit a report to my home warranty to get it replaced. Plumber instead submitted a report that there are no mechanical issues with my heater and thus considers the issue closed. So plumber 1) did not fix my water heater, 2) did not submit a report to home warranty to have heater replaced as he said he would. So my time and money have been wasted and I still don't have hot water in the coldest time of the year.

Bob M.

Our garbage disposal leaking. Turned into our Home Warrenty co. Choice. They sent Boone Plumbing and fixed amazingly Fast.
Great Company to do Business with.

Mark H.

These guys were great. Fast to respond, kept me in the loop on arrival times, very professional. Fixed my leaking shower in about 30 minutes. A competitor quoted me nearly 4 times what Mr. Boone's team charged me. I would recommend these guys all day.

Mark B.

On Monday Nov 11th Boone Plumbing, via home warranty, came out for a possible leak just outside my foundation. David arrived and quickly assessed the problem to be outside the home at a joint where they connect the PVC to the copper that goes into the slab. David set up an appointment for Thurs to come back and he said the job would be $450.00 barring any major problems. Since it was outside the foundation the home warranty probably would not cover it, sure enough the claim was denied. On Thursday David called and said they would not be coming but would be here on Friday. Since I had the day off on Thursday I rolled back a good section of grass trying to preserve it and dug a pilot hole in the area David said the main would be, since he does not use high tech gadgets those are for rookies.

Unfortunately I could not be here on Friday since I had to work. My wife was present the day they came. David and his apprentice got here around 1100hrs, an hour after they called my wife and said they would be right over. They spent approximately 1 hr digging and they located the water pipe and the connection joint. In the process David hacked up both bushes in front of the house, he did say we may lose a bush before he began. Instead he hacked up both bushes cutting them in half. He told my wife he would remove them. After finding the joint, David and his apprentice left for lunch. 2hrs later they returned spent approximately 20 min to fix the problem and then clean up, and I say that sarcastically when you see the pictures you will understand. He destroyed the sod that was rolled back so it could not be used. I left him a trailer to use if he wanted to put the dirt, mud, that they were digging in so as not to destroy the yard more than necessary. He did not use the trailer instead trashed the yard.

Upon completion David charged my wife $612.00 for the job. David told her he was only charging her 1 hour of labor.


I happen to pull up to the house before they left. My wife advised me what they charged her and I went to speak with David.


David's response to the new charge when I said you told me $450.00 was I don't pull out a shovel for less than $450.00 and I only charged 1 hr of labor. He then showed me his plumbing license and said this and my 22 years lets me charge this kind of price. It is that attitude and the condition of my yard is why I am writing this review.


I caution anyone who considers using Boone plumbing to AVOID him at all cost before you get taken and left with his mess to clean up.

John D.

Called Choice Home on Saturday and later in the day received notice that Boone Plumbing was assigned our work order. Boone confirmed Monday morning and David and Kelly arrived shortly after noon. Quickly confirmed that disposal was cracked and required replacement. While waiting for approval, which took at least 1/2 hour, they flushed my hot water heater and gave instruction regarding future flushes. Installed the disposal quickly and efficiently and cleaned up after job completion. Would highly recommend Boone Plumbing.

Charles C.

On time, on budget, great job replacing my water heater and working with Choice Warranty. Thanks for your professional work.

Kitty H.

My home warranty company assigned Boone Plumbing to come and fix my garbage disposal. They called me the next day and were able to fit me in that day. David and Kelly came out and diagnosed the problem and replaced my disposal. All of this was within an hour time frame. They were professional and courteous. I highly recommend them.
Thank you Boone Plumbing

Sharp S.

Call someone else as Boone provides VERY SLACK CUSTOMER SERVICE.

I have tried unsuccessfully to obtain receipt of bills paid and documentation of services provided from Boone Plumbing, 600 Territory Cv, Austin, TX 78613, 512-577-6833.

I called Boone Plumbing on Jan 18, Feb 4, Feb 5, Feb 6 to obtain copies of bills ($1K+). John Boone has informed me that a) his wife is behind on her paperwork and/or she was out of town, and b) it would be a week to get them to me (on Jan 18). I do not have them as of Feb 22.

I filed with the BB - no activity as of yet.