Bodine-Scott Air Conditioning & Plumbing

Glenda H.

I just want to thank Quinton and his supervisor for saving us from blistering heat today. They got here quickly and fixed the problem in just minutes with a new capacitor. We have cooling again thanks to these thoughtful and kind and caring gentlemen. Thank you both so much andcthsnkbyouvto Bidine Scott.

Tara H.

Our new system does not keep it 20 degrees cooler from outside....EVER. The owners son Chris never showed up or called the day he was supposed to (or any day after for that matter!). After getting the builder Steve Homes involved, the engineer Bruce came out and preformed a test on the unit and he was supposed to call with his test results by last Thursday, no call received. We have a brand new unit and they DONT CARE AT ALL ABOUT THEIR CUSTOMERS! They only seem to care about "big" jobs. They put in the worst system imaginable. Wrong size duct work for the unit. Airflow is off throughout the house. Terrible company. Do not use them. Please do your research and use anyone else. Also research which company your builder used so you aren't stuck with dealing with them like we are! Private message me for more information on them. I kept record of all visits with multiple pics for proof our ac does not work.

Martin V.

FYI, my little brother Gabriel Villarreal was ran off of the road on Friday Morning at about 11:30 AM 9/14/2018 Located Kostoryz going towards Staples. His vehicle was not because he drove off the road and did a bad curb check. When he called they stated that the individual in charge would call him back on Monday. When he was contacted they basically told him because there vehicle did not come in contact with his vehicle they were not responsible for anything. Please share this with friends and family. Because this could happen to you and or your loved ones, lucky for him he was not harmed in this cause but the next person my not be so lucky.

W L.

Mine and my husband's AC in our home went out sometime around 12am last Sunday, I called and left a voicemail. I had explained all of my health issues and they called me back and had a man named Able come over to get the AC unit running. Able did get the AC unit and he was in and out of out home our home in 10minutes. I was hesitant to call them back because of the service the Able provided. Low and behold the AC unit started acting up again. I called back and spoke with Brittany and she advised me to shut the AC unit off completely and she would send someone over first thing in the next morning. Sure enough first thing in the morning I received a Text from Thomas (Tommy) and he fixed the AC unit, he didn't rush and he actually took pipes apart to clean them very well. He took the time to explain to my husband and I what he had to do and if we asked him to show us what he was talking about, he didn't hesitate. My husband and I are aware that our AC unit still needs some more work on it done. We have already scheduled and we pray that Mr. Tommy will be the one to finish the rest of the work needed. Not only my husband and liked the way Mr. Tommy did his job on Monday only my in laws did as well and they live across the street caddy corner and even stopped to check on how the AC unit repair was coming a long and they too were very impressed with Mr. Tommy's knowledge. Bodine-Scott we applaud you for having this young man Mr. Tommy working for you guys!

Christie P.

DO NOT USE THEM!! They are a Scam!! Read till the end!

Our home AC broke early Saturday morning, we called Bodine-Scott that as soon as we woke up and they got someone to come to the house that day. A guy comes to the house to check what's wrong with our AC and he said our motor broke and he would just need to call to get a part, but should be in on Monday. Monday came, we called Bodine-Scott and they said they have the part and someone can come to the house noon on Tuesday.

(Mind you, I have a full time job and 2 indoor dogs)

Tuesday came and I had requested to be half day at work since Bodine-Scott said they will be there at the house at noon. I rush home to be there by noon, got home at 11am and waited...6pm no one is there so I called Bodine-Scott and told them no one came, the lady on the phone said that the technician was backed up so he will come to the house Wednesday noon.

Again, I had to request half day at work. Wednesday arrived, came home at 11am from work and waited..waited..waited.. I called at 4pm and I asked if someone is still coming, the lady on the phone (Melissa) said "the technician is backed up, but he will be there." Ok, so I gave the tech sometime. 6pm...8pm... no one!! So I'm starting to get really annoyed so I call back again at 9:30pm and I let Melissa have it over the phone. I told her that they are not doing good business because I had to request time off from work and I'm losing money and yet they can't tell me an ETA?? So I told her I know exactly how you run your business. They go to peoples houses/business where they can get more money. My AC was under warranty so I only had to pay $170 so they put my house on the bottom of the list. So I said if you don't get someone to the house by tonight (Wednesday) I will go to the local Chanel news station and complain how you run your business. DING! She said she will get someone to the house in less than 1 hour.

And to my surprise, someone arrived in 1 hour to fix the AC. Don't forget we live in Texas so the House was HOT, it was even hotter than the temperature from the outside!! Thank goodness the AC was fixed, but NEVER again will use this company.

Raymond F.

Not recommended gave 1 star ratting be cause that is owes yelp allows

Installed and Carrier AC unit on June 6,2017. My old unit did a better job of cooling house. MY neighbor said unit when it comes on at night would wake them. I have called several times complaining at loud noise from unit. Unit would run all day come to find out that compressor is overheating and shutting down and only interior fan is running. happened all summer house would be up to 81 degrees inside. I made recording of ac running while making noise the tech said, "Sound like a normal unit to me". Another Tech said the problem was with the Nest Thermostat that was in September of last year took nest off-line seemed to work ok but hot part of summer was over. Friday of last week same problem started late afternoon temp climbed to 83 degrees. Called another AC contractor to come out to look at,Tech said "Your compressor is not working it is to hot to touch so it has turned itself off because of over heating. Your compressor is bad the capacitor is good, call Bodine Scott and tell them what I said".
called them to day after much heated discussion the will send some one out today to look at.

Monica H.

(Corpus Christi) My parents were made to wait two weeks for a part to repair the AC. An AC company's entire job centers around having the tools needed to repair these systems. This is unacceptable in every way. They were also promised a call back numerous times over the two weeks that never came. Terrible, unreliable service, poor follow-through, not to mention ridiculous disrespect for the elderly. BS has lost these longtime customers.

Michael W.

Asked them to inspect and service two condos that we were selling. They charged us $460 ffor what was inspection and service, which included cleaning the coils, checking the freon, etc. We found out that the $460 was for inspection only. I recommend that you find another ac company to use.

Rick M.

I've been meaning to write a review on this company for a while. Our AC broke last year, and right before the July 4th weekend of course. This was a company we had called based on their ads ("... we'll fix it day or night but never charge overtime"), to come out and save us from the sweltering, oppressive corpus heat. So a guy actually did come out, tried to sell us a brand new unit and promised to get back to us with a quote. He never did. Never called us again. Never followed up. Period. So that was our experience with bodine- scott. They didn't fix anything, we never heard from them again. In my opinion they suck. Completely unreliable. The person who actually saved us, did a fabulous job, was honest, reliable and hard working, was Red from Red's Air Conditioning. Great crew, in the business for a long time, and accountable for their work and to their customers. Probably why they have 5 stars online.

Kathy P.

I've just had the unfortunately experience in learning a very expensive lesson. Back in 2011, we had to have a new air handling and AC system installed. I decided to go with Bodine-Scott. The proposal was done11/25/11 on 2-part paper. My copy was the BOTTOM copy. On this proposal, the warranty on parts is 10 years. This process was done with a salesman.

The installation was completed a week or so later and I was given the installation manual with the Model and Serial numbers already written out. Apparently, I was expected to read this installation manual, although I have now browsed it and still don't see any warranty information.

Fast forward JUST OVER 5 years. The motor goes out the day before the coldest weekend of the year. I called Bodine-Scott Friday morning around 10a. I got voicemail so I left a message with my name and number. I waited a couple hours and got no callback. Around noon I call again. Voicemail again. I got frustrated and called another company to come fix it.

AAA Air Condition and Heating (remember this name - they are fantastic!), came out pretty quickly. Unfortunately, a part needed to be ordered, but hey - that happens. They got it ordered ASAP so it would arrive Monday morning. However, when they checked with the manufacturer, it was discovered that my unit was not registered after installation so the warranty was therefore only 5 years (remember when I said "just over" 5 years?). Great, no warranty. Part and Labor now $1080. OUCH!

I won't say I remember the exact conversations from the sale and the installation on the unit 5 years ago. I CAN assure you that had I known I was supposed to register the unit to validate the warranty, I would've done so before I even filed the paperwork. Yes, I have all product manuals and service invoices filed - I keep it all.

When I called Bodine-Scott, they said Yep - customer is supposed to register the equipment or 10 year warranty is NOT valid. My reply, naturally, was nobody told me that little nugget of information. They then said, well it's on the proposal (remember, I have the bottom copy and this was over a week before the installation). I looked at my copy to exactly where they said to look. They seem to be convinced it is there. However, my copy has a bunch of random letters and numbers that appear to be serial and/or model numbers. There is something written underneath that - and I have a picture that I wish I could upload here - but it is handwritten and indecipherable.

To make a long story even longer...

I asked AAA and also called 3 other random HVAC companies. All 4 said THEY register the unit NOT the customer...4 for 4. I had the bad luck of hiring the one that doesn't.

To be a fair review, I will tell you, Bodine-Scott made an "offer" to try and make it right...They offered to fix it for $1,049. A whopping savings of $31. I saved $79 when AAA waived the service call fee and their repairmen were wonderfully polite, professional, and fast.

Dear Bodine-Scott, no thanks, never again!