Bobby's Plumbing

Kathy G.

We had a big problem that couldn't wait til the next day. Called Bobby's plumbing and spoke to John, who was very nice on the phone. He promised someone would get there around 4, and called again to let me know the time exactly. A nice young man showed right on time and discovered the problem and took care of it promptly. He discovered a broken pipe and we will be calling tomorrow to have it fixed. We are new here so finding help on short notice was amazing. We were very pleased to deal with such prompt, pleasant, professional people.

Jace B.

These guys are solid and you can trust them! I purchased an older home and with it came all kinds of issues. These guys have really been fair with pricing and EXTREMELY responsive when things have come up. Professional, polite staff.

Barcal M.

When you need a plumber it is never a good situation. Everyone at Bobby's Plumbing does their best to help you. You cannot do better than that. Thank you Hayden for today's service.

John T.

Fast service. Good pricing. Well skilled technicians! Responsive to our needs. Up to date on the latest hardware.

Dawn H.

Hayden came and fixed a leaking bathtub and connected my refrigerator and dishwasher to water. He was very knowledgeable, polite and communicated the situation well. I appreciated his enthusiasm for his work! He was fast and responsive to my questions. The experience was terrific from the first phone call to completion of services. I will definitely use them for all my plumbing needs!

Guy H.

I can't say anything bad- from my initial phone call to the service I received. Office was fast with appointment (non emergency) and the technician was fast with his solution (fix). I appreciated his """"plumbing humor too"""". All in all a great experience that I expected to pay a lot more than I did. I hope to not need their services anytime soon but I would not hesitate to call if need be.

Jose C.

On March 9, 2015 Bobby's Plumbing replaced the Moen single-handle shower cartridge (part no. 1222B) in my guest shower. On May 12, the guest shower handle was extremely hard to turn and, before further damage would ensue, I reported the matter to Bobby's Plumbing and scheduled an appointment for the next day. During my conversation with the woman who answered the phone, she asked me several questions as to how the damage might have occurred. I have no children living at home, the only person who uses the shower is my girlfriend who does nothing other than to turn the handle the left to enable water to flow and turn the handle to the right to stop the flow of water. Not too difficult...no abuse at all has occurred. I asked the woman if the part had a warranty, but she claimed not to know if it did or didn't. Her entire attitude was condescending and rude. In response to my question as to the charge for the repair of the repair, she stated I would be charged for another service call AND the cost of the part. Recently, one of my neighbors had had some work done by Elite Plumbing. I asked him how was the experience and he spoke very highly of the service and the cost. I still had a very bad feeling about Bobby's Plumbing, from my earlier telephone call and the shoddy work performed on my guest shower. I called Elite Plumbing and spoke with Jason, the owner. He was in the area and volunteered to immediately come to check out the shower. Afterwards I called Bobby's and cancelled the next day's appointment. The woman who took the call, the same one I spoke with earlier, did not seem surprised when I told her I was using another plumbing company. The shower cartridge was defective and needed to be replaced. Jason informed me that the part was covered under warranty - which was unknown to me - but I should have been told by Bobby's. I expect work to be done in my home to be high quality and to be guaranteed.. If any parts or products are warrantied, I expect to be told . I am not impressed with Bobby's Plumbing and would not recommend them to anyone. Their work is shoddy, they do not guarantee their work and their customer service leaves a lot to be desired.

Matt K.

Had a leak in our laundry room. Bobby's sent two guys out. Rather than pull the washer away from the wall and inspect, they borrowed a step ladder to look behind the washer. They ran a partial cycle and concluded that it was not a plumbing issue and that the washer's drain was malfunctioning. They were there for about 20 minutes and charged $100. We called Shawn Zink to look at the washer. He pulled the washer out from the wall and did a thorough inspection. He told us that it was a plumbing problem and that the washer was fine. The drain hose had a crack in it. He fixed it himself for $85. I called Bobby's twice to explain to them our experience. The receptionist took down the details and said we would be hearing from their service manager. Never heard from them. Terrible customer service.

Denise R.

After several attempts to correct a plumbing problem (Including other plumbing companies), Tracy Harp from Bobby's Plumbing showed up. He diagnosed and corrected the problem. It takes years to establish a list of good vendors. Tracy has just been added to my special list.

Brian S.

Excellent fast efficient service! very grateful customer!