Birmingham Plumbing Heating & Cooling

TW B.

Don't call these people on a weekend. They will send a young plimber with an attitude who just wants a quick fix and extras. When I inquired about a running toilet he told me the flush mechanism was ""out of date"" and he wanted to install an electric one with a button on the wall.

Ruth G.

On November 30, 2022, Andrew came to fix one of the sinks in a bathroom in our home. He immediately diagnosed a hairline crack in the sink which had resulted in the water collecting under the sink. Unfortunately, they were not able to replace the sink, but were willing to provide names of appropriate people who could provide the service. Here is where the integrity of this company comes into being....I asked Andrew if he could put in a new sink on the weekend and he refused on the grounds that it would be dishonest and Mr. Winters would not be pleased. I love Birmingham Plumbing Heating and Cooling and would prefer a leaking sink (which was fixed) then to go elsewhere. Birmingham Plumbing Heating and Cooling is the best. To those who say negative things on Yelp, let them go elsewhere!

Ruth Grimaldi
Birmingham, Michigan

Trish T.

We have been using Birmingham Plumbing Heating and Cooling for the past few years and I have never been disappointed. I like that they send out an e-mail letting you know who to expect, which helps me feel confident and comfortable with who I'm letting into my home. The most recent technician quickly deduced what turned out to be an easy fix, and was professional and kind in showing me how to prevent future issues. I've never had an issue with this company and will continue to use them!

Marne D.

Excellent service always from this business. they train their people so they know exactly how to handle unusual cases. our boiler was not turning on, due to a short in the thermostat. Not all companies know how to fix a boiler issue! Thank you Birmingham plumbing for your top notch service!

Jeff D.

First I will say that I was told that there will be a service fee of $79.00 that was true. I also was told that that I would be presented an estimate before any work was done- False it didn't happen. I had a leak behind my main bathroom sink. Repairman tried to replace nut but it didn't work. I was asked to get a new handles and faucet. So I did so at Home Depot. I had another pedestal sink needing repair. Only one my cold handle needed repair but the repairman did both handles. I had other items to check within the house. No other repairs were done. I was hoping to spend $450-$600 for all repairs. It cost me $750. I had a $35.00 coupon and they gave me $50.00 off. The work was done but I will not use them again. They didn't follow the process like I was told. I felt like I was taken advantage of. I called the office after to ask for a breakdown of one of the repairs. They said they don't provide breakdowns and it is done by the job. I should of read the reviews before I hired them. Good Luck Birmingham Plumbing , Heating and Cooling. I use some else like Thorton and Grooms or Royal Oak Plumbing next time. :(

cesar c.

Would NOT recommend! Rude customer service, unprofessional management. Save your money, go with a different company

Kimberly T.

The worst ever! Stay as far away from this company as possible. Everything they did in my home has failed and caused water damage. And then when you call them to repair something that has failed that they installed they flag you as ""NOT TO SERVICE "". I guess they think the customer should eat the cost of something that was due to the service they provided. From water damage to failed parts ... Unbelievable!

The generic response to water damage that Birmingham Plumbing did at my home residence is unbelievable. Consumers be well advise to NOT engage in any service from this company as they only know how to damage your home! Plus they install defective products and when they break tell you to go somewhere else to fix them. Be a wise consumer and stay as far away from Birmingham Plumbing as possible!

Mike H.

We spent over a grand to have you fix our leaky tub faucet, and now it makes a high pitch noise from water pressure, and the water pressure is terrible when I want to take a hot bath I have to wait so long to fill up compared to before. Also your guys threw away my water stopper so thanks for making me buy a new one. I'd call and say to come out and fix this but you've already been to my house twice, and I DO NOT NEED ANOTHER ISSUE.... 0 STARS. Also Don't send out the owners son anymore good lord...

S I.

I hired Birmingham Plumbing, Heating, and Cooling to do regular maintenance. The mechanic came to check the air conditioner. By mistake, I left him alone for five minutes. During that time, he pushed the fan down which caused the air conditioner to make noise. When I returned, he told me that the air conditioner was noisy. Right away, I knew what he had done. Usually the maintenance takes about 20 minutes, but he took an hour and a half. He worked on the air conditioner for 10 minutes, but most of the time, he was sitting or standing in his truck, watching the shelves of his truck in order to fill his one hour and a half time. Finally, he decided to leave, telling me I needed to replace the fan or buy a new air conditioner. Since I knew what he had done, I fixed the problem myself. Two pieces of advice: Never hire this company and never leave a mechanic alone for a second.
Response:
There is nothing for you to resolve. I have already fixed it. Also, I cannot let anyone from your company come near my house or my equipment as I am sure they will create another problem, and I do not have time to watch another technician for two hours and let them damage my equipment and then spend another hour to fix it. I guess your technicians are trained to behave like this; otherwise, they would not do this. It is OK with me that you took my money for maintenance; instead, I ended up paying you to damage my air conditioner. I learned never to hire you again; and if I hire another company, I will watch them every second. Fortunately, I can fix anything, and now I will never hire a ""professional"" again.

Jay P.

Used these guys for years until I got on the no service list. Why was I put there? Because I complained about a service error they made that cost me money to fix with a third party.
My complaint went to ""Dan"" who was not empathetic and had quite the attitude. Very unprofessional. Service companies who don't hold themselves accountable should not get your business.