Birmingham Plumbing Heating & Cooling

Kimberly T.

The worst ever! Stay as far away from this company as possible. Everything they did in my home has failed and caused water damage. And then when you call them to repair something that has failed that they installed they flag you as ""NOT TO SERVICE "". I guess they think the customer should eat the cost of something that was due to the service they provided. From water damage to failed parts ... Unbelievable!

The generic response to water damage that Birmingham Plumbing did at my home residence is unbelievable. Consumers be well advise to NOT engage in any service from this company as they only know how to damage your home! Plus they install defective products and when they break tell you to go somewhere else to fix them. Be a wise consumer and stay as far away from Birmingham Plumbing as possible!

Mike H.

We spent over a grand to have you fix our leaky tub faucet, and now it makes a high pitch noise from water pressure, and the water pressure is terrible when I want to take a hot bath I have to wait so long to fill up compared to before. Also your guys threw away my water stopper so thanks for making me buy a new one. I'd call and say to come out and fix this but you've already been to my house twice, and I DO NOT NEED ANOTHER ISSUE.... 0 STARS. Also Don't send out the owners son anymore good lord...

S I.

I hired Birmingham Plumbing, Heating, and Cooling to do regular maintenance. The mechanic came to check the air conditioner. By mistake, I left him alone for five minutes. During that time, he pushed the fan down which caused the air conditioner to make noise. When I returned, he told me that the air conditioner was noisy. Right away, I knew what he had done. Usually the maintenance takes about 20 minutes, but he took an hour and a half. He worked on the air conditioner for 10 minutes, but most of the time, he was sitting or standing in his truck, watching the shelves of his truck in order to fill his one hour and a half time. Finally, he decided to leave, telling me I needed to replace the fan or buy a new air conditioner. Since I knew what he had done, I fixed the problem myself. Two pieces of advice: Never hire this company and never leave a mechanic alone for a second.
Response:
There is nothing for you to resolve. I have already fixed it. Also, I cannot let anyone from your company come near my house or my equipment as I am sure they will create another problem, and I do not have time to watch another technician for two hours and let them damage my equipment and then spend another hour to fix it. I guess your technicians are trained to behave like this; otherwise, they would not do this. It is OK with me that you took my money for maintenance; instead, I ended up paying you to damage my air conditioner. I learned never to hire you again; and if I hire another company, I will watch them every second. Fortunately, I can fix anything, and now I will never hire a ""professional"" again.

Jay P.

Used these guys for years until I got on the no service list. Why was I put there? Because I complained about a service error they made that cost me money to fix with a third party.
My complaint went to ""Dan"" who was not empathetic and had quite the attitude. Very unprofessional. Service companies who don't hold themselves accountable should not get your business.

Tom D.

Birmingham Plumbing did an excellent job!! Brendan and Sean were the best at installing our hot water tank. They were efficient, polite and very knowledgeable. We would highly recommend this company who needs any work.

Stephanie K.

They explained to us about our drain system and how it was failing, showed pictures of everything and provided pictures on the write-up.

Friendly, professional, and most importantly (for us at the time) efficient!

Hopefully we don't have to do business with them again, but if we need someone we will know who to call!

J F.

Excellent, reputable company. They installed 2 new a/c units for our family, charged exactly as quoted, and stayed until the work was complete, even though unanticipated challenges (on our end, not theirs) caused the job to last into the evening. Highly recommend!!

Kimberly S.

I gave 1 star because this is the only option. We received a quote from them, attempted to schedule them to come out to perform the service and they wanted to charge us a higher rate because we didn't use one of their contractors! How unethical can you get!

Linda P.

$342.00 to change one washer in the hot water knob of my tub to stop a leaky faucet. Way over priced for the work. Part is about .50 cents. Not happy. Feel like I've been taken advantage of. Only good thing is leak is stopped.

James M.

I am very happy to recommend Birmingham Plumbing, Heating and Cooling based on their excellent work for me. This is my year for many things breaking down. First it was plumbing. Jon Sweet arrived and replaced two faucet sets that had been installed incorrectly years ago, plus he replaced a flushing unit for a toilet. Then Scott (oh no, I forgot his last name) came over on an emergency call to repair an AC unit that some window installers wrecked. Scott took extra time (without charge) to educate me on the workings of my pool plumbing. Now I am awaiting another Birmingham tech to repair my 18 year old furnace.

I like these people. I trust their work and their work ethic. They make sure I understand the work to be done and the cost to do it. And so far, they have sent their best personable people. But I'll bet they just know how to hire quality people.