billyGO Air Conditioning & Plumbing

Chris B.

Fastest reply out of all contacted, was on time or early for all appointments and had competitive pricing. My issue was resolved and they warranty the work for 5 years!

Josh S.

Avoid this company! Their technicians are paid based on the income they generate and I had one quote me $1860 to replace my HVAC computer board that I bought on Amazon for $272 and it took 10 seconds to plug it in.

Fred M.

The salesman is good. Everything else....nightmare. It took them 17 days to finish work on my plumbing, only 6 of those days actual work was performed. The day of the city inspection, the plumber was pulled off my job before the inspector showed. I had a very confrontational conversation with a "supervisor" to get the job inspected. The fun part, to this day, NOBODY has contacted me to even state that the work was completed. (Work was finished 6 months ago.) I contacted them with pictures showing the damage to the finish of my bath tub, trash and cleanup left behind and (this is awesome) a bloody razor blade with a blood trail to my front door and blood on the door handle. I was never contacted about any of the issues. $32,000. I have had numerous people ask for a plumbing recommendation since, will never recommend this company.

Eric H.

I had a stoppage in my kitchen sink drain. They came out and unclogged it. I was at work and my wife was there. The plumber claimed that he looked at the damaged pipes and took pictures with a fancy camera they have now. These pictures were not in the estimate. I have contacted them about it and they claim he is off sick. This estimate is over $15,000, with a 20ft tunnel, but no pictures as was stated in our conversation. I see other posts of this business that couldn't provide the customer the same thing. The answers to the complaints are all scripted BS. I smell a rat. No thanks. I already called several times. No photos or video in the estimate.
If you were serious about addressing my issue, then you would in your response. Telling me to call you is pathetic.

Chuck G.

Jordan serviced our furnace and did an excellent job. He was very professional, knowledgeable, and accommodating; an AWESOME experience. Highly recommend BillyGo and Jordan.

Vivek D.

I hired BillyGO to isolate a plumbing leak. They said they charge a flat rate of about $750 to identify where teh leak is. After about 3 hours of leak testing by their 3 plumbers they came and said I had leak in bathroom at 3 different places and that it would cost $7500 to fix them. I hired a different plumbing leak detection company and they found there was only 1 leak and that too was at a different location than what Billygo suggested. I would not recommend BillyGO to anyone. They try to make money the wrong way by suggesting false leaks and taking away $750 for Leak isolation detection which they could not find. Also I asked them to give me in writing where the 3 leaks were , the BillyGo plumber said their office would send it after a few days but I never received anything in writing about where they claimed the 3 leaks were. What a Fraud BillyGo!

A D.

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Let's just say it's AMAZING how quickly SAM can respond to my posts herein with the BS to save face, but could never return a call or text message to me directly! Allow me to add that the rebuttals would not be necessary if they would have done what they claim, and would have handled this issue correctly! STILL saying people...........
CONSUMER BEWARE!

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Now after 6 weeks the foundation company paid the agreed settlement.
Only contact from BillyGO was an offer to come out and retest.... For what, already have the answer.
So final evaluation/recap.... BILLYGO, GO, GO FAR AWAY.

Lance G.

Came out on time and quickly checked the issue and fixed the leak.
Was able to check a couple other issues at the same time! Will definitely work with them again.

Ana P.

Great plumber, easy to schedule, didn't try to charge extra fees and nonsense. Appreciated their expertise.

Tori H.

I wanted to like them. Their response time is quick and availability is convenient. Everyone I've worked with has been nothing but professional. The problem though ... every time we have had them out they have found a problem. First time was a $3,000 fix. We didn't think much. My mom then used them because we had such a good experience. She was charged $2700 for a problem that she later learned wasn't. My antennas were up when they came back this week for our annual AC tune up. Much to my surprise (or not), I was quoted nearly $5,000 for "plan B" fix but they wanted to send out someone out to discuss "plan A" or "replacement". The unit is 7 years old and we've never had any issue. We just received a second opinion from another company and guess what, not a thing wrong with our AC. There was no leak where BillyGo said, there was actually only 1 capacitor where BillyGo quoted replacing 2 compactors and all fans were at specifications and where BillyGo said we were "extremely low" in Freon - we were exactly where we needed to be. Probably in an emergency they are good because they will respond quickly but I would prepared to be scammed.