billyGO Air Conditioning & Plumbing
Company Overview
Based in Grapevine, TX, billyGO Air Conditioning & Plumbing is your reliable partner for prompt and efficient home services throughout the greater Dallas-Fort Worth area. With expertise in plumbing, drainage, air conditioning, water filtration, and air quality solutions, billyGO is recognized for our innovative One Hour Appointment system, providing swift and convenient service. With a focus on customer satisfaction, our team is skilled in providing top-notch plumbing and AC repairs, installations, and maintenance. Our 24-hour emergency services emphasize our dedication to being there for you in urgent situations. billyGO sets the benchmark for prompt and reliable plumbing and HVAC services, making us the top choice in DFW. We handle all facets of our business online, allowing you to schedule appointments through our website. This approach saves you valuable time. No Selling - After diagnosing issues, billyGO technicians offer impartial advice on the best solutions to resolve a problem. Our approach is to repair first and propose replacements only when it is truly needed. If we suggest new or replacement products, we will clearly outline the advantages and disadvantages. Flat Rates - Our rates are based on years of experience, enabling us to know how long each job should take. Each service's price is built into the billyGO app, and we guarantee the cost, even if it takes more time than anticipated. billyGO is the brainchild of Jeff Sims and Adam Mennenga, who were Operations Managers at a leading plumbing and air conditioning company in the Dallas/Fort Worth area. Jeff and Adam left that business to apply their knowledge and creativity in developing the efficient ""services by appointment"" model that makes billyGO unique in the home service sector. Jeff Sims holds the title of Responsible Master Plumber, licensed by the Texas State Board of Plumbing Examiners. Adam Mennenga is the holder of the HVAC License.
Business Services
- Bathtub installation
- Bathtub repair
- Drain installation
- Drain repair
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Gas line installation
- Gas line repair
- Hot water recirculation pump installation
- Hot water recirculation pump repair
- HVAC installation or replacement
- HVAC system repair
- HVAC system maintenance
- Plumbing inspection
- Plumbing installation or replacement
- Plumbing repair
- Sewer installation
- Sewer repair
- Shower installation
- Shower repair
- Sink installation
- Sink repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water pipe installation
- Water pipe repair
Business Location & Hours
Mon: | Open 24 hours |
Tue: | Open 24 hours |
Wed: | Open 24 hours |
Thu: | Open 24 hours |
Fri: | Open 24 hours |
Sat: | Open 24 hours |
Sun: | Open 24 hours |
Recommended Customer Reviews

They communicated well but there were slight issues with how repairs were made and they needed to make multiple return visits to get the issue finally corrected. I would call them again if I was in a pinch.

Plumber was nice.. but his quotes were so ridiculously high... when I say ridiculously high we're talking 10,000$ over priced! they were very responsive.. just not honest with prices. Saw a young desperate female with major slab leaks and quotes astronomically high for a redirect.

Helped with a sewage blockage and did a great job. The plumber was on time, professional, and very polite. I would use them again in the future

They came and quoted $140 to replace the kitchen faucet. Showed up and changed to $277 (for 30 mins of labor). I accepted not realizing the first quote (my wife didnt tell me, assumed it was standard). Complained but no response. Leaving 2 stars b/c overall they did a very good job on installation itself.

The quote they gave us was excessive at best. To replace our leaking valve in the shower was $1,150. They even said it included the employee discount..LOL....
We called another plumber out. He replaced it for $400.
My advise...Get several estimates. Call independent self-employed plumbers....they charge less because they have less overhead.

I used them years ago to complete a bathroom remodel and they did a great job for a reasonable price.
However, 2 years later, I've gotten several estimates from them for plumbing and for HVAC and all of their estimates are at least 3xs as much as the next two estimates I've received. Their pricing is LUDICROUSLY expensive.
They wanted to charge me $30K to rough in a new plumbing/drain line for an addition including new gas line location (5' from existing location). The next 2 were for $9000 and $7800 for the exact same services. I mean they REALLY do try to gouge you.
Outside of their pricing, they're on time, professional and knowledgeable - but if you're looking to pay a reasonable price, look elsewhere.

Their assessment was $487.00 for a job I did myself for $23.00 in exactly 32 mins.
The 2nd star is because they had a really awesomely professional new guy who came to do the assessment (obviously he had no control over the price).

During the winter storm of February 2021, billyGo's team showed up at the scheduled day/time to repair our busted pipes (our water had already penetrated the house a couple days before and been turned off). However, billyGo's team also were also able to service several of our neighbors' homes that were experiencing immediate flooding (i.e., as temperatures climbed above freezing that day, pipes were busting all around us). It was a blessing.
And, in just a couple short days, billyGo's team came and installed two tankless water heaters for us, resulting in our pipes and water heaters being repaired before the week was over.
I highly recommend billyGo for any of your mechanical, plumbing or electrical needs.

Shown up within half hour after I initially called and did a wonderful job. I would highly recommend.

They offer to send a person to inspect the damage free of cost and then quote 2X. Quoted me $800 for a simple replacement- got it done for $240. Stay away!!!