Billy The Sunshine Plumber

Chris N.

My mother used this company several times when I was a teenager. They were always fast, clean and efficient. The company was established in 1924. I see plumbing companies boasting about being here for 50 years. BTSP has been here for 100 years now. That's about 24 years before McDonalds was established. So they must be doing something right. Their prices were equal to or less than their competitors. Some of these bad reviews I've noticed are from people that lack common sense. Like the guy who has a manufactured warranty on his hot water tank that had a faulty part and thought since BTSP put it in that they were supposed to fix it for free. That warranty is for the parts ONLY. It's not the plumbers fault the company who built the tank with a faulty part and will not lose money and time because of it. It's not the customers fault either. Between the customer, the plumber and the manufacturer who had a faulty part, which one do you think should pay to have it fixed? Obviously the manufacturer. This was not the first company we called, but it will always be the last company we called. Meaning, there's no reason to ever call a different company. Because of the plumbing issues we had my mother was able to teach me a valuable lesson that I carry with me and apply every time it is applicable. A company who practices and prides itself on ethics are increasingly rare. Take the time and effort to sift through the mud till you find one that has ethics built into their core values like Joe D. the owner of Billy the Sunshine Plumber and hold onto that company. And I'll save you some money and time by recommending a mechanic who is cut from the same cloth as Joe and that's Chuck the owner of Hoover and Sons mechanic shop on Seminole Blvd in Largo. I gain nothing out of this review other than hoping I give these two deserving companies more business and the satisfaction of saving you all the pains of having to deal with companies who don't think twice about ripping us off. Write these two companies down and stick it to your fridge. You may not need their services right now but you will. Good luck out there. -Chris residing in the Largo, FL area orig. from PA

Michael G.

stay away - not low priced _ waaaaaay over priced okay - review edited - i did not be come an over paying customer i waited 5 days for a plumber from billys - then i get a call morning of telling me it will cost $426 each to replace shower fixtures (2) - didnt look at - never came here - $852 plus tax and i had all the fixtures - just needed to swap out - angi's nad a guy here next day - total you ask? $320 - saved me $532 to swap out to shower fixtures thats right - $532 saved - more than $200 more than the entire job done at your competition and it was next day - did not have to wait 5 days so there - yeah not a customer, due to your pricing and rude techs 'calling' in the job instead of showing up and giving me a rational estimate. this is the same review i placed on google, company replied i was not a customer and did not do any work. true but i still have an opinion regarding the way this company's business model is that better now ?

Theresa H.

I called Billy the Sunshine Plumber out to replace my old leaking kitchen faucet. They sent Richard, who was on time, professional and did an excellent job. Richard cleaned up after himself, as well. The job was done timely and the faucet works great. The price was fair and reasonable. We have used this Plumber in the past and have always been happy with their work. Nice to have a Plumber that is fair, trustworthy and timely.

Alissa K.

I had a bathroom clog that I called them on. They were able to come out in under an hour and found I had roots growing in an outside pipe. A week later, they were able to come out and replace the pipe for me. They were extremely friendly and professional. They explained everything going on and the options I had, with zero pressure. It was such an easy experience and I will use them every time. They came and left everything clean and """"as is."""" You would not have known they dug up a pipe outside. Very happy with the results.

Kenneth K.

Poor service did not feel it was important to come to my house at 9pm then stated they would be out to service first thing in the morning. I guess their day does not start until 10:30 am because that is when they finally arrived.

Kenzie B.

Nothing about plumbing. One of your drivers tried to run me off the road and i almost hit another car going the opposite direction so i wouldn't crash into them trying to change in MY lane. Then they speed up and cut someone else off and ride the car in front of them as close as possible.

Sue G.

The company is Honest & reliable! I've allied on them several times . I've lived here for 27 years will continue using them

Somewhere I.

I would never use or recommend this plumber . I purchased a residential property with a newer water heater which had been installed by this company back in 11/20 prior to my ownership. Upon moving into the property there were constant issues with the water heater breaker tripping . After having 2 electricians look at it , they concurred it was a water heater issue . I contacted Billy's to advise of the problem and a front office worker called back the next day to advise she had been told it was a water heater element issue and to call the manufacturer. I did that and was told it was definitely coveted under their warranty and that the original installer ( Billy's) should come out to service / replace / troubleshoot at no charge . Billy's advised me they wanted $149 plus whatever hourly or other parts charges were incurred . No customer service here whatsoever . I've been a homeowner for 40 years and would NEVER use these guys .

Pam D.

Best family run company that I've ever dealt with in FL. These guys did exactly what they said they would and then some. Very upfront and honest about pricing too. Completed several projects for me and all went exceptionally well. Oh and patient, these guys explained the process in layman's terms and simply got it done! I think Dan or some other cool guy came back to fix a small flaw overlooked and fixed yet another thing while here. The apprentices too, they are exceptional young men that are learning such a great trade and man, all of those guys work their butts off! This is the only plumbing co that I will ever do business with. Thank you sincerely!

Jacci A.

I had issues with their work and the supervisor Joey will not respond now that I explained the issue. He denies it when I asked for a refund. He told me to not text him. No one responded to my email when I asked for a written response.