Bill West Plumbing and Heating

brad h.

These guys are horrible. We spent 20 minutes on the phone with them explaining what we needed, but the person who came out did not receive any of that information and was not prepared to do the job. Of course, these guys made us provide a credit card ahead of time - we will dispute it if they try to charge us. Stay away - you don't want any part of this.

Joey J.

I tried fixing our bathroom sink on my own at first and didn't realize that this would be a lot more work than I bargained for. I had all the parts and Chris from Bill West gave us a good deal on repair. The service was great and no complaints here. I would definitely recommend their service to anyone in the West LA area.

Shawn M.

Had a tenant move out, leaving a overflowing stopped up sink. Put a call into Bill West Plumbing and they were able to schedule someone based on my schedule. Which was cool, because I needed to move it around and they were able to accommodate.
The plumber that came out was Chris and was super cool. He looked at the issue and explained what he would do along with the cost. No pressure and let me know if he found issues he let me know.
Came back a few minutes later and was done. Easy as pie. No leak and sink was drained.
Thanks Chris. Totally will use you guys for any future plumbing issues at my complex.

Ariel A.

Very helpful (and fast) service for a fair price. I'm a new home buyer, and one of the first orders of business was to get my drains cleaned out, my kitchen sink faucet and garbage disposal replaced. Victor was great!

James W.

I had Edwin as my technician and he was great. He took time to explain what he was going to do and the potential fixes necessary. He was quick and efficient. Highly recommend!

Lidia D.

I had some bad experiance with other companies before so it was really important for me to find a good expert in plumbing. My friend reccommended me apply to Bill West Plumbing service couple weeks ago.
Mike D fixed my washing machine like a peice of cake! Result was so amazing: quickly, purely, impeccably. I am absolutely happy that chose this service. I would definetly call Bill West Plumbing for all future needs.

Jason L.

Alex took care of my water leak on 3/21. He was very professional and courteous.
I will definitely call Bill West Plumbing in the future and recommend them to friends.

Andrew C.

This review is based entirely on price.

I have a local plumber in town that I've used for years. I trust their service and price, and they have never steered me wrong. I was in a pinch this week, and needed urgent service. My usual plumber wasn't available, so I called Bill West. The customer service rep was pleasant and offered next morning service. That was wonderful. They missed the appointment window, but they gave me a heads up call. This was a last minute appointment, so I can't complain.

The plumber that came out was knowledgeable and friendly. He knew instantly what the issue was, but informed me they needed to charge $495 to test/confirm. That seemed high, but I truly was in a pinch so I agreed. I asked how much the work would be if he was right, and he said he wasn't sure. I should have pressed this question. The estimate for the repair was outrageous.

I called my trusted plumber in and got an estimate that was less than half the price. I didn't tip them off on how much they were bidding against, only that the other bid seemed high. I will not be calling Bill West again.

Paul C.

We had a clogged shower drain so we called bill west plumbing. Scheduled an appointment the following day and Adan showed up right on time. Adan was very informative, professional and helpful. Super nice guy and fixed the issue

Lacole N.

I'm a property manager . We called them to do work at our building. They came out and performed well. I spoke directly with the owner after incurring a little bit of issue with the front desk ladies. They require $69 per visit. I'm looking for a vendor that does not. However good service.