Bill West Plumbing and Heating

N U.

I had no water pressure to my washer, and I previously had 2 plumbers from Ninja Plumber come out. It took a few weeks to schedule, they missed their first two appointments, and when they finally came, they just verified that there was no water pressure and said I'd need to replace the angle valves for $700. I called Bill West Plumbing to get a second opinion. They scheduled me for the very next day, and Bill Pena came out to take a look. He spent a lot more time trying to see if the angle valve was the issue, determined it wasn't, and eventually traced the line down to the common area of the condo where we found that 3 valves had been put in the off position (someone else had done this earlier due to remodeling in their unit). After flipping the valves back on, I had water to my washer! Didn't have to pay for any expensive plumbing work, just good detective work by Bill Pena. Would highly recommend him, and Bill West Plumbing.

Joell G.

I had an absolutely great experience with Bill West's Plumber Bill Pena. He explained the work that he was going to do to resolve my multiple issues clearly. (Dripping shower faucet, loose sink faucet, and slow moving drain) He worked quickly and was very courteous. I will definitely call him to come out when the need arises in the future.

Blair L.

Had a lot of friends over for a party and with that many people, toilet issues become inevitable. I called Bill West Plumbing first thing the next morning (on a Sunday) and Adan Gutierrez came out quicker than I could have anticipated. We had some issues unclogging but Adan tried many alternatives until he resolved the problem. Honestly, not sure what I would've done without Adan and Bill West. Highly, highly recommend!

Wendy W.

Prompt reply, professional, and great customer service from phone schedule to the plumbing service by Heriberto.

Richard M.

Just received great service from Steve T. He showed up exactly on time so I didn't have to waste a workday waiting for a ""window"" time estimate. He took care of two major jobs quickly and helped solve a long playing issue with some old faucets. I will be asking for Steve by name if or when I need anything else!

Diana C.

They were very responsive and able to send a technician the very next morning! Alfonso came over, diagnosed the issue, and replaced worn out parts on two toilets in about an hour. He was quick, efficient, professional, and even kind enough to help me move my mattress to my car and tie it down with me!!! The toilets are now in perfectly good working order =] I would definitely use this company again.

Ashley A.

Great company to use! Scheduling an appointment was easy and the coordinators were very pleasant and helpful. The technician, Alex, was right on time and fixed my leaking bathtub faucet without trouble, making sure the job was 100% before he left. He was knowledgeable, honest, and conscientious about the fact that the water for my entire building was off for the duration of the repair, so he completed his work quickly and efficiently. I would definitely use him again for future plumbing issues.

Erica P.

We had some water coming up out of our kitchen sink last night and were worried about a possible clogged drain, so I called Bill West Plumbing and the phone staff answered promptly, had a technician talk to me over the phone and we made an appointment for this evening. I liked that they had a later time slot which meant I did not have to skip work. Alex Espinoza arrived on time and was very courteous, honest, and up front about his diagnosis and estimates for snaking the drain. Overall a great experience and would call them again next time!

Jonathan J.

Was having issues with 3 toilets flushing poorly and constantly running water. Contacted Bill West due to great Yelp recommendations and could not have been happier with their service. I work a tough schedule with a lot of travel, so I value efficient, prompt solutions/service and that is exactly what I got. Eddie Beckett arrived at 6pm on the dot to access the situation Monday evening and quickly communicated the issue (fill valve and flapper complications). Unfortunately, he did not have the necessary parts to fix the problem then, but gave me an estimate to fix the problem on Thursday once he had the ordered parts. He arrived at 6pm sharp on Thursday and fixed all the toilets in under hour for the exact cost of the estimate. Everything is working great now and I cannot be more appreciative for his professionalism, work ethic, and great service. A no-brainer decision... if you live in the Los Angeles area and are having plumbing problems, Bill West is the solution.

Sandy G.

Steve T provided an inspection and estimate for a new water heater today. Very impressed with his professional and friendly manner. He clearly explained the current safety requirements and each step of the installation process. Very impressive representative for this company.