Big Sky Plumbing

Salisa C.

I hired a handyman to do this work initially and learned the hard way that you should just go with the experts right from the get go. Big Sky Plumbing was great and they fixed the issues left behind by the handyman. Ken was very responsive and went above and beyond to answer some other random plumbing questions that I had. He repaired a gas leak about a month ago and everything is still working great. I will definitely use this company again in the future!

Eric W.

They have a great team over at Big Sky Plumbing. They have a friendly receptionist who is really helpful. They have some knowledgable plumbers as well. They sent someone to come do a repair on my garbage disposal and it's working great again like it was before. I would give them more stars if I could. Thanks again Big Sky.

Tiny B.

I was looking for someone to do a great job and a FAST job. These guys said that they could do the work no problem when I called yesterday. They came over when they said they would. They offered to do a bunch of upgrades and different repairs but I didn't care about any of that. I just told them to give me hot water and that's all I cared about and they did just that! Thanks for being so fast and installing my new water heater. They are the best of the best!

Victoria A.

These guys are truly the best out there. Had a water heater installed great job and no crazy price ad ons to job price.

James O.

Big Sky Plumbing did an AWSOME job! I called around and even had an appointment with the other place but ultimately I decided to go with BSP because of William. I was on the fence about getting a tank water heater and a tankless water heater. tankless water heaters are much more expensive. arggg.... after talking for a while he gave me list of pros for the tank water heater. I never felt inclined to choose one or the other. he did however make some valid points and I ended up going with the tankless water heater after all. I'm super happy with the purchase I made. If your interested in a new water heater with these guys. they are some of the best plumbers around.

Debbie C.

If I could give them zero stars I would. First off, they arrived almost two hours past the end of the time range (appointment was 2:00-4:00 - they arrived at 6:00). They didn't keep me up to date on their extremely late arrival. Luckily I had nothing else planned that evening. And after messing with things for at least an hour, they realized that they brought an electric one even though I was very clear that I had a gas one. They tried to up the price by $100 over what was agreed on. They also left a leak and all the insulation they removed from the old heater as I discovered the next morning.

So onto the next day. They arrived over an hour late and spent 3 hours. My price was at least adjusted to $100 below the original quote. Not that that matters so much when I came into my garage for the first time in a couple of days and found wet drywall and a big leak with water on the floor and damaged boxes. This was the very reason I decided to replace my water heater before it was necessary.

Save yourself the time and money and use someone else.

Christian M.

If you want some great customer service these are your guys. Will was great and helped fix my garbage disposal. He showed up after hours to help me get it fixed and even arrived early. He did it all with a great attitude and great service. Thanks to Will and Big Sky Plumbing I have a working garbage disposal again and new plumbers in my area I can call whenever I have a problem.

Lolly G.

BEST. EXPERIENCE. EVER. 

Came home late to no hot water. I figured I would call a plumber and leave a message so I could get a call back first thing in the morning. Called very late at night and much to my surprise, they answered! Not only did they answer, but a technician who works in my area called me back almost immediately after I gave the secretary some general information. 

When he called he let me know the various options of the hot water heaters I could replace mine with. He was also able to give me a solid quote over the phone, I just sent him some photos via email and he was able to match what I needed. 

He came out the very next morning SUPER EARLY! He removed my old water heater and put the new one in. It was a lot faster than I thought it was going to be. The technician was clearly working very hard, not wasting any time, which I appreciated.

Thank you Will for the great service! So happy to have hot showers again! 5 stars for answering late and providing quick and excellent service.

Natalie W.

They have some of the best customer service ever! I really did not expect such amazing service from a plumbing company... they went above and beyond what was expected. When I called they answered and the lady answered the questions to the best of her knowledge but left the technical stuff for the plumber to answer. When he called he answered all my questions and gave me a short run down of what it would cost and consist of to get my garbage disposal fixed. 

He showed up and talked to me for a little and got straight to work. I paid him and he even sent me an invoice only one hour after he came to my house. I'm super impressed with the awesome customer service. Plus the plumber was so nice! Thank you Big Sky!!!

Ashley W.

This business has 5 stars and there's a reason for it! They do a great job and are very professional! The staff was great who answered the calls. The plumber who came out to my house was also just as great. But the real guy I wanted to point out was the owner!
Ken called me back after I had left a message wanting to talk to someone to give me straight answers about the pricing on getting my water heater fixed. I had called several companies and all of the prices were so different I couldn't gauge where the price should approximately be. He gave me a break down of the repair of the tank and what that should cost.
His honesty and knowledge was key for me, so much that I decided to use them to fix my water heater even though they weren't the cheapest. These guys are very honest and have been straight with me from the start! My water heater was fixed and is working great. Great experience.