Big Boy Plumber

Gabriela R.

Was not happy with the experience I had with big boy plumber. This review is not based on the actual work since for some reason I could not get them to come. I reached out based on a referral, and made an appointment. I waited for hours for them to come and when they never came I reached out apparently the owner was under the assumption that someone had contacted me to reschedule because he couldn't make it. Fine. I gave them the benefit of the doubt because things happen and oh well. We rescheduled for the next day and while I had a busy day I made sure to be here for a couple hours and wait in them to come. Once again no one came and when I reached out, I was left on read. Pretty crappy experience. Once again this is not based on the work this is based on the reliability of the business. Luckily I reached out to a different plumber who was here within 15 min of reaching out.

Dawna W.

Excellent service. Friendly, great response time. I highly recommend Big Biy Plumming

Ashie M.

Showed up during the time frame explained what was happening and got to work,drain needed snaked with a heavier duty snake then the one that goes on a drill.

Ned L.

Again, Yelp! found me a plumber when I couldn't find one in my town. I got 3 responses quickly and Big Boy could get here first. They wanted more for the extra drive, but they ended up charging less than the original estimate. Using the Yelp! app, I texted them a photo of the leak, and even though I had no idea what I was looking at, they knew exactly what had broken. They brought the right parts and fixed it quickly. I'm very happy that it's fixed. I probably let the leak go on too long without doing anything, because it seemed very small. But then it got bigger. Once I noticed the sound and the plants growing fast next to the house, then suddenly I needed to rush. Oh well. Let that be a lesson for me to stay on top of these things better.
Big Boy deserves a good recommendation for quickly responding on Yelp!, making & keeping an appointment that suited me, asking good questions and diagnosing the leaky pressure regulator from the photo in advance.

Dawn G.

Do not use this company, they are dishonest. They told my home warranty company that I had a broken sewer line and they never came onto my property. They came to my back gate, never called to tell me they were here and left. He was here 1 minute. Worst service I have ever had with a company.

Donald C.

We had an issue with our garbage disposal and a leak in the bathroom toilet tank. They were clean, polite, friendly, expedient, and professional. They were very reasonably priced. I would recommend them to my family and friends. Thank you for your help and you are now our go to plumbing company.

Steven V.

I would not recommend this service to anyone. After waiting over a week this company did not show. After multiple attempts of contact they did not respond. This was very disappointing as I had a serious hot water leak that needed to be repaired immediately and was paid in full through home warranty upon scheduling. When they actually did respond it was through text and said they would be there the next day. So having somebody wait again the next day they backed out of the repair and did not show once again. This seems to be a very unprofessional ran business and I would not recommend it to anyone.

Mike S.

Horrible experience with this company, unprofessional, absolutely no professional phone etiquette, when they finally did show up they were here for five minutes and told me that they had to submit my work order to my warranty company, which was fine but no one ever called to keep us updated, got it transferred to another company who actually fixed it the same day, horrible customer service all the way around, if I could give zero stars I would

Shirley H.

We were referred to the owner, Ricardo, by our home warranty company. We needed a plumbing leak from our upstairs bathroom diagnosed and repaired. Ricardo called quickly upon receiving the referral, and was actually early for his appointment. He quickly diagnosed the problem as an improperly installed toilet and plumbing. He explained the work that was needed. He went over and above to make sure an improperly installed toilet was installed correctly and ""done right."" We appreciate his good work and professionalism.

sonia g.

Called him to get a quote to fix tub faucet. He was fast and came the following day. He was fast and reliable his price was fair. Will be using him in the future.