Big Apple Installations Plumbing & Heating

Arthur F.

I have never been happier with the professionalism or service of an installation team (of plumbers) as I was today working with Harry and Anthony from Big Apple. A leak affecting the downstairs unit beneath the Crown Heights condo I've just purchased had been making my life (and the lives of other owners in the building) a nightmare. My management co. recommended Big Apple. I called the number and the back office set up an appointment right away. And today, in the building, Harry and Anthony were clear, thoughtful, hardworking and explained everything I needed to know every step of the way. Pricing was transparent and was fully discussed upfront. They got the job done right and just seemed like great guys. You need to have confidence in pros like this, or you'll go crazy worrying about what else might go wrong. But hands down this is a solid outfit and I'm keeping Big Apple's number in my phone. Give them a shot and you won't be disappointed. Thank you all - Nick, Harry and Anthony!

Giovanni L.

I am very happy with their service and highly recommend them. Top notch professional service and extremely knowledgeable in all plumbing and HVAC issues. In addition to this, their customer service and prices are bar none the best you will ever find. They work with you every step of the way so you are not left in the dark.

Dominic C.

After failing to get the pricing and delivery dates I was looking for to have a steam boiler replaced in my Dad's house, I called Big Apple Installations. Not only was their price the best out of 3 quotes I received, they gave me a guaranteed installation date and delivered as promised. I found the owners and their crew to be prompt, courteous and professional. The job was done without a hitch and the utility room was left clean. I could not ask for more and will use them going forward if needed. I will also recommend them to anyone I hear is in need of excellent plumbing and heating services.

Nelly B.

In April, 2015, Big Apple Installations did an excellent job of installing two hot water heaters at a reasonable price in a multi family brownstone. Today, during a heavy storm a water alarm located near the hot water heaters activated. When I went to investigate, the cellar floor, which is often somewhat wet during storms, was covered with more than an inch deep water. I was unable to find any source of water which would have contributed to such flooding and called Big Apple Installation to come over to check the water heaters

The courtesy and rapidity with which they responded to my call, and sent someone over to check the hot water heaters, is so rare in the New York area and and confirmed the confidence I felt about their fine work installing the water heaters. Nick came over and found the source of the flooding -- not the water heaters, but a cap on a sewer drain which had come off during the rain and allowed the rapidly flowing water to spill into the cellar.

How great to know they stand by their product and their work and are courteous and responsive in an emergency! My thanks to them and they have my highest recommendation.

Deborah B.

The service was excellent & professional...followed up post installation/inspection after I had so many problems with a faulty gas fixture in my apartment.
I would definitely recommend them to all my friends & family...THANK YOU!!!!!

Bernard T.

I called and made an appointment for the next day, (it was a non-emergency). Two men showed up the next day exactly at the time we agreed to. They were polite and knew exactly what to do.
They completed the work and left. It was a totally positive experience, I would highly recommend them.

John L.

Big Apple Plumbing are licensed and extremely professional, They quote my problem and sent workers the next day. All work done was clean and professionally done. I highly recommend them.

lorraine G.

OMG!!!! From beginning to end. After having called the infamous Roto Rooter,and them trying to commit straight up robbery, I went on yelp to find someone to cure my sick, sick kitchen drain. I called one number and found that they were out of business, then i called Big Apple and my dreams became reality. First, the owner, Nick, was on the phone when I called, said he would call me back and did so in less than an hour. Told him my issues, he promised to have someone out to me the next day between 12-2, 12:45, they were ringing the bell. Friendly and professional enough without being overbearing, came Anthony and Theo. I had two issues a leak from my tenant's shower and the blockage in my kitchen; I am blocked no more and the leak that happened because of poor workmanship, will be fixed today. YIPPIE!!!!!

Their pricing is reasonable and they clean up behind themselves!!!!

I recommend them highly!

Derek M.

I contacted two Brooklyn plumbers before calling Big Apple: one travels by bike and said that I was beyond his limited service range while the other failed to respond to my two voice-mail messages. Big Apple picked up the phone right away and I set up a quick consultation with them for the next day followed by an actual (non-emergency) service visit a few days later. The mini-job was completed quickly and neatly. After this first experience with them, I consider Big Apple to be trustworthy and honest so I would use them again.

Dave N.

Amazing customer service, great quality of work and prices are extremely competitive! On top of all that he backed his work with a one year warranty on what I had done. I hired him for a large piping job and referred them to my parents, for work they need in their house. Check the reviews on ServiceMagic