Beyer Boys Air Conditioning & Heating

Sue O.

Semi- service.
Victor was the service tech and I was very impressed with him. He took pictures of inside and outside of my unit.(heating) and explained what it looked like. Seemed very knowledgeable of job.
I would use him again.
Don Osborn i

Chris H.

On the phone it was stated there are no surprises charges, you pay a service fee of approximately $120, then they will give you the options. In my case the tech came and blew out a clogged hose then gave me the bill of 284.07. Just want to give people the clear explanation of what will happen.

Ruben F.

I recently hired Beyer Boys to clean my duck work.One of ther repsentatives claim we had mold in are ducts and the box where are all duct work attaches.There representaive told us that one of there specalist would meet with us a give us a quote.Luis Delgado came to my house and confrim that I had mold in my A/C SYSTEM.He quoted me $9500.00 to fix the problem. I had another reputable company come out to confirm the mold issue. It turn out to be a lie we never had a mold problem.Shame on you Beyer boys.I don't typically take time to write a reveiw but this wrong.I use a big company thinking that they will be more honest.

Ashley B.

Paid over $30K for a brand new unit. Broke down within 12 months. They told me it would be weeks before it could be fixed. No offers to help mitigate the issue. We have two little kids, so this is unacceptable. Avoid at all costs. Scam.

Xavier R.

I had an inspection done on a HVAC unit on the Jan 4th and still have not received the report/invoice. This is the fourth time I have spoken with this company to issue out my report and invoice. I have paid them and for some reason I have not received my report.

Fantastic Company!

Nancy G.

They arrived when they said they would, however the diagnostic was to leave the temp at a specific setting and once it gives out, but a new AC. Not what I would expect as my AC is less than 6 years old. On to the next AC repair company.

J. M.

It's refreshing and nice to see a company in which people have good, professional phone etiquette. Nobody was rushed and nobody rushed me off the phone, and they were kind and warm, too, which is rare in this city. (20 years ago most businesses had professional phone etiquette but not anymore.)

Honest C.

Oh my Goodness, I wish I had great things to say here. I have an HVAC that they serviced. They made sure I paid $700 to "service" the AC unit, and did all kinds of preventive maintenance, from which I paid for - they recharged it and did all the little maintenance... THEN at the end, they informed me that the unit is no good. ($700 completely GONE) They then informed me that I would have to pay $13,000 for a little mini-split, that costs $2,300, without installation. So that leaves the installation fee around $10,000? What else would it be, I wonder? Wow, I only went back to Beyer Boys because my contractor used them. I was warned by so many not to use them. Sorry Beyer Boys, I am not falling for it.

Daniel L.

Do not use this company for service or installation of your HVAC system. In San Antonio, use ANY OTHER company, there are plenty of much better options out there.

Beyer Boys is a complete rip off! Simple repairs = astronomical costs!, company and technicians only interested in raking in $, and promoting annual service plan. Technician disingenuous. Customer service very slow to respond in answering questions about billing.

This job was for a simple solenoid failure on the AC unit with a total cost of over $900!
The basic 50mf/ 440v solenoid replacement cost $318. Also replaced were the hard start saver $317. and a "2 pole electric connector" at $291. Later after we finally got the itemized receipt (which required several calls to the company before any receipt was emailed), I looked up the cost of these parts. (to buy OEM parts for this unit, they would be less than $30, $135, and $15 respectively).

I don't think the technician took enough time to explain the issue with the HVAC unit that needed repair. I think that he replaced more components than were needed to solve the problem. I also felt he was more interested in trying to sell me an annual maintenance plan than addressing the service issue at hand. He kept trying to sell me the annual maintenance plan. After he was working on the unit I asked him if the solenoid replacement alone would have fixed the unit and he said yes, but then also encouraged me to have the maintenance plan. He hinted again that we should have the annual maintenance plan, in saying that the coolant level was low "so the system might not cool as well as expected" That is actually not an issue at all with our HVAC.

After the bill of $916.80 was paid for this very basic problem, which took less than one hour for the technician to fix, we never received a bill in the email. I had to call the company to request a bill. They finally emailed the bill, but it was not itemized at all, it just listed the items repaired and the total charge. I called again and requested that they please send me an itemized bill, including the parts cost and labor costs. This time I received an email with the costs as I stated above, but again no separation of parts and labor costs. I called again and asked to get the full b breakdown, but still have not heard back from them.

The technicians behavior, the exorbitant charge, the failure to promptly send a receipt, and then once a receipt was received, the additional phone calls to get an itemized receipt, and also to request a breakdown parts vs. labor all makes this feel like a RIP OFF SCAM. If the exorbitantly high cost was the result of some sort of emergency labor fee or something like that I would understand that, BUT BECAUSE OF THE LACK OF TRANSPARANCY, I am left with the impression that this is a serious rip off, and deception in business practice. The behavior of the technician also made the service call feel deceptive, because of the focus on promoting the annual service plan.

PICK ANOTHER HVAC SEFVICE COMPANY, there are plenty of options out there.

James S.

I used Beyer Boys for a full system replacement and new ducts. Of the 4 different quotes I got, Beyer was second lowest and I went with them based on their price, professionalism and thorough explanation.

From start to finish, they showed up on time, were courteous, did what they said they would and were accurate in time frames and price.

Almost a month with a the new system, using both heat and cool, and so far everything works great and quieter than my last unit.

The only reason it's not a 5 star review is that the clean-up outside wasn't that great.