Best Home Services

Troy S.

I had an issue with my water soften system. It was the original unit and it could not be repaired only replaced. I was told I would need a Plummer to come in and redirect the line back to my home. Steve Erwin came out and did a great job of removing my water softener system and redirecting the water line to my house. He was professional and provided quality work. I will definitely use Best Home Services again for my plumbing needs to my house.

Deanna L.

This company is only good at one thing, Taking advantage of people. How is it If you do not have the product on the truck to fix the problem you were call for, How could you charge $100 service call when no service was preformed !!!

Tina C.

called Best Home Services for help with my garbage disposal. Live alone so I was a target. With no knowledge of electrics I was duped ...my serviceman said I would need a new Panel and quoted a price of 4,000 but murmured that it could go as high as 5,000 or 6,000 depending ..that is if he could talk his boss into it. I did not take the bait and have a new panel installed today by a licensed electrician who assessed my needs and all for a little over 1,ooo ...quite a difference from the above cited quotes. The gentleman was courteous, knowledgeable and told me what I did not need. Got everything up to par and I am grateful. Do not dare call this company up who, by the by, does not have hard copy receipts but you, if you do not have a printer, must go to the library and print out your own? How's that for customer disservice. So save your breath and your money on this company I rate this company as 0

Lynn D.

I needed a hose bib faucet replaced. Best came out, said it would be over $300 and that they would need to remove the cement around the faucet. They also said they would not replace the cement/fix the hole. I called another company, they came out, replaced the faucet. They had to remove the cement around the faucet but they fixed it when they were done. Total cost? $150. I usually get 3 estimates when I need something done. I don't think I'll bother with Best again.

Jisel L.

Sarasota Best Home Service Technicians are great!. The company ensured I knew via email and text when the technicians were on the way. Jared Smith, Joshua McEachin, Leo Pineda, and Ray Enriquez together showed expert, quality, and professional service. When they showed up the system had been changed and disconnected just to work, and my home would freeze downstairs but be hot upstairs.They tackled my Zone system and put it back together as if the system was new. Chris came out to do the assessment and brought to my attention things that were not code ready. These things upon further researched could have caused me some serious money in damages if gone unnoticed. I would definitely recommend Sarasota Best Home Service in the future and for my AC needs.

Gloria R.

Stay Away. Received quote for work, called back 2 days later to get work done. Long story short I called 3 additional times to get work done, never received call back to get work done. HORRIBLE. Ryan Evetts is unprofessional at best. It was supposedly escalated to Mananger but still never heard back. Don't wast your time.

Sylvain A.

I had 2 plumbing issues, I called Best Home Services because of an advertisement coupon in the local paper: $19 service fee plus any repairs that were completed. The customer service person said the technician would arrive in a vehicle with company logo. She scheduled a plumber to come the same day no emergency charge. Next I got a call from their dispatcher identifying a time window for arrival, then an update call from the office with an ETA of 3-6 PM. A short time after 4:30 a text arrived with a picture of the technician. I got a call from the technician, Rob within 5 minutes of the text. Rob was on his way, he would be there within a half hour. When he arrived, he put on cloth booties, was professional, in uniform and prompt. He surveyed the situation, ran water in the affected areas, water was gurgling and backing up in the shower. He then recommended a scope / camera view of the line (that would be a different technician and he would come the following morning. I was OK with that. Next I mentioned the 2nd issue under the kitchen sink. Rob looked, quoted a price and jumped right in. He finished in 40 minutes. This will be my plumbing vendor when I need any help in the future.

Deanna F.

Electrician Mark Snow has been to our home 3 times to complete various projects. He's extremely knowledgeable, professional, honest, and courteous. He explains things fully, goes above and beyond, and we'll always request him to service our electrical needs.

Randy F.

I should always check Yelp before I hire any business... lesson learned. Billy came out to fix my toilet which wasn't flushing. He said he would have to """"rebuild the toilet"""" and he didn't know if he had the parts because my brand of toilet was """"terrible"""". He proceeded to tell me all the different things that were wrong with my house and what I should do about them. Couldn't intelligently explain why I had these problems he identified. Then, he tells me it's going to cost $290. I said how did you arrive at that price and he couldn't answer me so I said I would speak to his office in the morning . He called his manager (I guess that's who it was), he spoke to him for a minute or 2 then I took the phone and I asked """"how do you arrive at that price."""" He said it was a flat rate???? Then he asked if Billy told me the price before he did the work and I said no! So apparently Billy told the guy on the phone he did tell me; so he lied.

Jody R.

I had a clog in the discharge pipe causing water from my washing machine to back up through the pipe onto the floor. Mark St. Pierre tried to snake the line for 20 minutes to no avail. He then hauled a large device up a ladder onto the roof to snake the line through the roof vent. Within a few minutes the line cleared and my washer discharged a full load of water with no problem. Mark could have stopped after the initial snaking failed, taken my $19 service, and called it a day, but he went the extra mile to scale the roof on a warm Florida day to get the job done. The price was fair, Mark was competent and professional and I am a satisfied customer.