Best Comfort Heating and Cooling

Phil H.

Charged an 85 dollar fee for the guy to just stand outside the house and make up excuses to why he can't work on it.

Lora S.

Tech was late due to huge volume of calls, but he made it up to me and fixed our leaking ac unit quickly and efficiently. The tech robert had excellent communication skills and spoke with my home warranty company at no extra charge so that i can get reimbursed- i appreciate the turnaround.

Samuel A.

Two guys from the Best Comfort Heating and Cooling company came to my house to change a flame sensor. They charged me $270 to change a flame sensor. The cost of replacing a flame sensor is about $80-100 . They are a scam. I am very unhappy with their service. I should have read their reviews before calling them. Please don't make the same mistake I made. Read their reviews.

William M.

I give them NO star, They are no technician, They don't know what they are doing , and then They charge high prices like $285 for a simple thermocouple replacement . Do not call them , they scam me of money.
I post this to let people know, so that they will stay away from them.

Suzanne K.

I called on a Saturday to make an appointment for later in the week to fix the heater in my garage. to my surprise, the technician called back and was at my house less than 30 minutes later. My garage was warm again less than 30 minutes after that! I was thrilled. But Now I have to go back and finished cleaning the garage!

Dave M.

Would give a zero if I could. Scheduled a furnace and AC check and clean over a week ago for today. They said they would be here between 10-12. NO SHOW. No call from them. When I called them, said the tech was on an install and she would get right back to me with status. NEVER HEARD BACK. Anybody but this bunch of misfits.

Marian L.

We hit a snag when installing our new thermostat and the furnace fan for our air conditioning wouldn't work in 90 degree weather late on a Saturday night.

We called Best Comfort at 9:30 on Sunday morning and they had our air working by 10:30am, without trying to up sell our older furnace to a new one.

Their 85.00 service call fee was applied to our repair. Everyone was courteous and professional. Would definitely use them again.

Ranier T.

Great experience for me personally.. dealt with 3 companies last week.. the last one was this company.. I'm glad i called this company.. Very happy and satisfied with the service!! Lloyd and Matt came to my house installed an AC unit this past Sunday.. these guys were honest and professional.. Saved me a few $$$ because they saw that my coils were new and didn't need replacement and they told me upfront instead of just changing it and keeping the extra $$$.. its hard to find honest people nowadays.. also, i was with them the whole time of the install and i witnessed a very systematic install which is great and i could tell that they knew exactly what they were doing. For me, this is the only company i will be calling and would probably always request for Lloyd even if i have to wait.

Steve C.

I called Best Comfort based on Google reviews. I have to a.c. because of TR miller, which is a garbage company. I spoke to Timmy and explained to him how TR Miller came out to clean my ac and then the tech left and said I needed a new ac even though it was working just fine until he drained all the Freon Now I have no AC. Josh called me before he came out and said that what the tr miller tech did caused the a.c. to stop working. Josh came over and quoted me an ac and asked him to quote me a furnace as well..I asked how fast he could do the install on both. He said tomorrow. I told him perfect..I questioned the goodman ac and furnace they use because of the reliability. But with the warranty they offer, I said yes. The issue with Goodman is not the product, it's how it's installed. Josh reassured me that Brian is a great installer and does great work. So I will give 4 stars for now until after the install. I hope to give this company 5 stars after the work is completed. So far so good. Thankz Josh..Stay tuned.

Sharon C.

They get a zero rating from us. Had an appointment last Saturday at 11:00 a.m. Never showed up, never called. Thanks for nothing. I recommend anyone else,