Best Choice Drains and Plumbing

Emily H.

I cannot say enough about Best Choice Drains & Plumbing and specifically Kiki who came to my appointment! I'm a realtor & have a property in escrow for my clients that needed some plumbing fixes. Another plumber cancelled on me last minute and I had to have this appointment today due to some deadlines with the escrow. I called Best Choice because they came recommended by someone in my office and they were able to have Kiki come meet me within 45 minutes. He was incredible! He moved through the condo quickly, fixed all 4 plumbing issues efficiently, did not milk the clock, and gave me a good price for all! I will be calling Kiki & Best Choice from now on! THANK YOU!

Patricia C.

We had a toilet issue. And we couldn't figure it out. We called and received a same day appointment. An affordable quote was given. And the work was professionally performed. Our technician was on top of it! Thank you for your services!!

Eddie R.

I had Angel give me a quote the next morning on a leaky main valve by the street meter. He gave me a fair price and was able get a crew out the same afternoon. The guys were prompt, professional and done within 2 hours! Biggest selling point was the ability to have it done the same day and with a 1 year warranty. My leaky valve was costing me if I left it for days...
These guys are pros, I would use them again for sure.

Delia C.

Horrible customer service, they didn't show up to our scheduled appointments a few times, at the end they fixed in 1 hour my problem but left me hanging a whole week! When I would call to find out why they didn't show up to our appointment, the receptionist would argue with me instead of helping!

Philip N Jane S.

My life saver!!

I had a terrible experience with another plumbing company so I decided to find a plumber that is VOB (vet owned business), and Best Choice came up as one of the companies in the area to install my new faucet. Called the number and spoke to the owner Angel and narrated the said horrible experience and he solved my problems. He made sure his technician came the very next morning to install my new faucet. Juan was very nice and friendly, and he worked quick! He even explained why those companies were trying to sell their own equipment, it's because those technicians work on commission. Unlike other companies, Best Choice employees work by the hour so they really make sure the customers are happy with their service.

I was just a little shocked when Juan started using a drill to take out my old one though I'd give them 5 stars however I think he might have messed up my fish tank, because after he left, the lights weren't working right. Otherwise, I've got a good looking kitchen faucet! Thanks Angel and Juan!

Ken N.

I have used them twice now and must say they true professionals! The price they quoted was exactly what charged. Juan was puntual and friendly. I highly recommend them!

Harvey W.

Showed up on time, gave me an estimate & cleared the blockage, & the price was as estimated. Jorge was courteous and gave me tips to avoid the problem reoccurring. Guaranteed for 30 days. Will use them again! HW

Jane M.

Called about a leaking water heater. They came to install a new one immediately for a good price. Thanks for your help!

Alyssa R.

These guys are awesome! They said around 1 they'd be here the same day and they were here at 1. They had to do some extra work than they quoted price but stuck to their price and made sure our clogged drain ran completely before leaving! Life savers!

Larry F.

My son's restaurant had a sewer line backup on St Patrick's late at night, our busiest day of the year. Called a few places and everyone was either busy or not working. Best Choice sent Jorge Bernal to us within a hour from Chula Vista to Bay Park. He took a short time to get it all taken care of and put us back in business. We were happy to pay the night weekend fee to get the problem solved. Very happy with the service. Thank you Jorge!