Best Choice Drains and Plumbing

Delia C.

Horrible customer service, they didn't show up to our scheduled appointments a few times, at the end they fixed in 1 hour my problem but left me hanging a whole week! When I would call to find out why they didn't show up to our appointment, the receptionist would argue with me instead of helping!

Philip N Jane S.

My life saver!!

I had a terrible experience with another plumbing company so I decided to find a plumber that is VOB (vet owned business), and Best Choice came up as one of the companies in the area to install my new faucet. Called the number and spoke to the owner Angel and narrated the said horrible experience and he solved my problems. He made sure his technician came the very next morning to install my new faucet. Juan was very nice and friendly, and he worked quick! He even explained why those companies were trying to sell their own equipment, it's because those technicians work on commission. Unlike other companies, Best Choice employees work by the hour so they really make sure the customers are happy with their service.

I was just a little shocked when Juan started using a drill to take out my old one though I'd give them 5 stars however I think he might have messed up my fish tank, because after he left, the lights weren't working right. Otherwise, I've got a good looking kitchen faucet! Thanks Angel and Juan!

Ken N.

I have used them twice now and must say they true professionals! The price they quoted was exactly what charged. Juan was puntual and friendly. I highly recommend them!

Harvey W.

Showed up on time, gave me an estimate & cleared the blockage, & the price was as estimated. Jorge was courteous and gave me tips to avoid the problem reoccurring. Guaranteed for 30 days. Will use them again! HW

Jane M.

Called about a leaking water heater. They came to install a new one immediately for a good price. Thanks for your help!

Alyssa R.

These guys are awesome! They said around 1 they'd be here the same day and they were here at 1. They had to do some extra work than they quoted price but stuck to their price and made sure our clogged drain ran completely before leaving! Life savers!

Larry F.

My son's restaurant had a sewer line backup on St Patrick's late at night, our busiest day of the year. Called a few places and everyone was either busy or not working. Best Choice sent Jorge Bernal to us within a hour from Chula Vista to Bay Park. He took a short time to get it all taken care of and put us back in business. We were happy to pay the night weekend fee to get the problem solved. Very happy with the service. Thank you Jorge!

Julio A.

I love working with these guys. Friendly service and knowledgeable guys. I am a general contractor and I use Best Choise on my construction work often.

RICHARD K.

I recently had some major work done with Best Choice. It ended up being a two day project. Normally, having major plumbing work done is incredibly stressful, but Angel and Kiki made my project as smooth as possible. I explained my problems and our long history with a particular issue and they gave me a wide range of options. They were always professional and always timely which is extremely important to me. On the 2nd day of the project my daughter actually had to go to the hospital with serious issues. They were accommodating on both a professional and personal level under these difficult circumstances. Don't hesitate to call them for any project (large or small). ....you will not be disappointed.

Rina K.

I was so thrilled with Best Choice Plumbing when they came out to fix a water leak in my downstairs bathroom sink water pipe. . . we had already taken out the wall to find the leak but it was in the back of the narrow copper pipe and we couldn't see it. Best Choice came out and located it immediately....but as part of their job they didn't stop at fixing the leak with a new pipe section. . . they actually replaced the entire rusted section of cold-water pipes. i was so happy because I knew that those pipes would leak again in their rusted condition and didn't want to repair the wall. But Marco their Plumber was so professional he explained that they do that and prefer to do a thorough job and not leave me with just a repair of a bad piping section that was only going to leak again due to rust. The price was no more than the other quotes I got for just fixing the tiny leak. I was amazed at how Marco just took charge and knew what had to be done so the entire problem would be fixed for me. I won't call another Plumber as long as they are in Business. (and they even worked with me on some extra time on the bill since it was just after Xmas) Thank you Thank you Best Choice Drain & Plumbing! You are definitely the Best Choice out there!