Berkeys Air Conditioning, Plumbing & Electrical

Kelly B.

I recently hired Berkeys Plumbing to help with my kitchen renovation. They had to hook up the gas line for our new stove (there was already gas there, but it hadn't been on in years), install my dishwasher, install a valve for the water to the icemaker, install a new disposal and install the kitchen faucet. We had 3 quotes before deciding to hire them. It was the highest quote, but my husband was most comfortable with the plumber that came and gave us the quote so we went with it. My husband was also told that this same plumber would be doing the job. They were supposed to arrive at 9:00 and didn't arrive until 10:45 am. Two very sharp looking men showed up (no plumbers crack) and looked to be in their mid to late 20's. It was NOT the man who gave the quote. They started working, after about 3 hours they left for lunch and were gone approximately 90 minutes. Folks, they did not leave until almost 9:30 that night!!!!!! Two men all day and they couldn't get the job done within a reasonable amount of time? For a lot of the day it seemed they were on the phone. I don't know if they were asking for advice or what, but that was completely unacceptable!!!! They cut into the wall for the box that they were installing behind the refrigerator and left a huge hole in the sheet rock. It was 4 times the size of the box. An experienced plumber would have cut the hole just enough to fit the box. They informed us that they don't repair walls that was not part of their service. They sure didn't tell us that before they started the work. There was a problem with the faucet, and although it wasn't working, it was leaking under the sink in my brand new custom wood cabinets after they left. The following evening the original plumber who we thought would be doing the job came out. He stayed a couple of hours and made sure everything was good. However, I feel like I would have rather gone with one of the other plumbers. They were not worth the HUGE bill. Do yourself a favor and pass on their service and go with someone who has dirt under their fingernails, has a few more years of experience and who will give you a reasonable price and do the work within a reasonable amount of time.

Carrie D.

My husband called Berkey's to help us with a plumbing situation. The technician came out and told us it would be over $1200. I called another plumber and he fixed the problem for $185. After reading some of the other Yelp reviews, I can see this is standard fare for them. I used Berkey's once before, and now feel like I was probably overcharged. I will never use them again.

Joan K.

Very pleased with Berkey's prompt service! We had a plumbing issue on a Saturday afternoon. Originally we were told on the phone that a plumber could come out at 10 pm. Not being able to use the toilet, sinks or showers, it was something that needed to be taken care of ASAP. The plumber, Matthew, came a little after eight and quickly took care of the problem. It's so nice to be back to normal. We definitely will be recommending Berkey's Plumbing to others!

N E.

Issue 1: Wanted to charge me $1,600 to replace a flue pipe when it only need a $15 end cap replacement on the roof.

Issue 2: Wanted to replace my entire furnace when it was unnecessary. Used the bi-annual check up as a way to try to up-sell me on unneeded equipment. I had just bought the house so all was in working order and had been inspected previously and was under home warranty anyway.

Jason M.

I called Berkeys out for a routine AC checkup, and the technician said I had rust on the evaporator coils on one of my units. AC appeared to be working fine, BUT they said it wouldn't last more than a year with it's age and gave me an estimate for 10-12k for each new unit. I asked for a detailed invoice, so I could separate the costs of the unit and labor, and see what unit they had planned to install.. they refused.. "It's not how we do business. We do a flat rate." The units were approximately 10 years old, but I knew something was a bit fishy here.

I called another company to redo the work I just had done. They were told to do an AC checkup and inspected for anything wrong.. and they came up with very little.

Once they were done, we discussed the evaporator coils and the estimate I received.. and we had a good laugh. We both did a visual inspection in the evaporator section together. The technician assured me a bit of rust was normal and nothing to bother with, especially if it's working fine.

My opinion is Berkey's likes to scare people into buying new units, as is the case here and many of the reviews on google and BBB. You are warned.... BUYER BEWARE.

if you decide to use Berkey's... GET A 2ND OPINION, and save yourself cash money.

Andrea B.

Very professional and on top of things! So far we have been happy with their work! The guys they have sent out to our home both know what they are doing and have helped us with everything we needed. Knowledgeable and willing to get the job done! And kept us in the loop on everything.

Bill M.

I had a leak on a Saturday. They were at my house in two hours and fixed the leak perfectly. Superb work.

Michael C.

I have been so pleased with the work Berkeys has done for me. They installed a ductless a/c and have checked back to make sure all is OK. Very professional guys.

Pattie C.

They wanted $2813 to install a gas water heater. Lowes charges $953, plus they offered us a 10% rebate in the form of a gift card. Pretty easy choice. I am convinced the second they see a big house, the rates triple. I could buy three water heaters from Lowes and pay less than what they wanted for one. What a rip off.

Alen C.

very professional and flexible service. They came when they promised and delivered. Edward was very professional and knowledgeable.