Berkeys Air Conditioning, Plumbing & Electrical

Jason M.

I called Berkeys out for a routine AC checkup, and the technician said I had rust on the evaporator coils on one of my units. AC appeared to be working fine, BUT they said it wouldn't last more than a year with it's age and gave me an estimate for 10-12k for each new unit. I asked for a detailed invoice, so I could separate the costs of the unit and labor, and see what unit they had planned to install.. they refused.. "It's not how we do business. We do a flat rate." The units were approximately 10 years old, but I knew something was a bit fishy here.

I called another company to redo the work I just had done. They were told to do an AC checkup and inspected for anything wrong.. and they came up with very little.

Once they were done, we discussed the evaporator coils and the estimate I received.. and we had a good laugh. We both did a visual inspection in the evaporator section together. The technician assured me a bit of rust was normal and nothing to bother with, especially if it's working fine.

My opinion is Berkey's likes to scare people into buying new units, as is the case here and many of the reviews on google and BBB. You are warned.... BUYER BEWARE.

if you decide to use Berkey's... GET A 2ND OPINION, and save yourself cash money.

Andrea B.

Very professional and on top of things! So far we have been happy with their work! The guys they have sent out to our home both know what they are doing and have helped us with everything we needed. Knowledgeable and willing to get the job done! And kept us in the loop on everything.

Bill M.

I had a leak on a Saturday. They were at my house in two hours and fixed the leak perfectly. Superb work.

Michael C.

I have been so pleased with the work Berkeys has done for me. They installed a ductless a/c and have checked back to make sure all is OK. Very professional guys.

Pattie C.

They wanted $2813 to install a gas water heater. Lowes charges $953, plus they offered us a 10% rebate in the form of a gift card. Pretty easy choice. I am convinced the second they see a big house, the rates triple. I could buy three water heaters from Lowes and pay less than what they wanted for one. What a rip off.

Alen C.

very professional and flexible service. They came when they promised and delivered. Edward was very professional and knowledgeable.

P V.

First of all I always look to Yelp for help prior to using a service needed for our house...

I called this morning around 8am spoke with a very nice lady I think it was Melanie, any she was was very pleasant and Very polite, I explained our situation about drainage problems and told her I had to shut off water supply from the street last night because of the leakage. She said she could have a tech come out in about an hour and half and it would be a $150 charge which is reasonable for a Sunday morning. They sent a text and email about an hour later and said Carlos was in route, which had his profile and such along with it. When Carlos arrived he had read the notes prior before arriving which I explained over the phone to Melanie. He knocked on the door saw the problem right away, Carlos explained to me it was the main drain to the street being backed up. He said he would have to clean drain and then run a camera thru it to make sure it was clean which he showed me. After looking at camera while in the drain there were roots growing through the pipes which belonged to the Town of Flower Mound, he said he would try to clean them out which he did and after he ran the camera thru again to show me the video which is pretty cool which I took a video of so I can show The Town of Flower Mound for using thinner PVC pipes on drainage system which they are going to replace being on the Town side.

I would Highly recommend Carlos who works for Berkey's, they are what they say they are just like the adds. Total cost was $350 which is very acceptable, I will use them again and buy there "planning agreement" it's worth it.

Thanks again Carlos!!!
Phillip

Abel S.

I had one of their more experienced HVAC techs come out w/32 years experience, and he was either very upset at something in his life or was having a horrible day. However, it was late in the day and I felt sorry for him having to be out in this heat, even though we had been without AC for two days. I even excused his tardiness and trite responses like when I asked him if I needed to be outside with him or inside of the house, and he said he didn't care. I cut him some slack, even when he told my insurance carrier that I needed a total system replacement, which they didn't cover. And when he emailed me a written estimate for over $10,000 I was shocked, but was ready to see what financing they offered. Thank God I called another service company for a second estimate because the only things that needed to be replaced were two capacitors, the condenser fan motor, and add about 5 lbs of coolant, which only cost me $1000. I don't know about the company Berkey's as a whole, but what a horrible, horrible experience with one of their more seasoned technicians. Now I have to call my insurance back and provide them with the receipt from the company that actually did the work so I can get reimbursed for some of it. Always get a second estimate from them even if they send their most experienced technician. It saved me over $9,000 by doing so.

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Lance E.

They were very quick to respond when both my Ac units were not working on the same day.Greg the service guy was top notch very professional and knew what he was doing. I signed up for their service plan because of the experience with Greg. Nice job Berkeys and Greg!

Kenny G.

Do your research before agreeing to their price and get a second opinion! I was quoted $1k for labor to replace a fan motor which seems a bit high for 2 hour max job. Ended up having another company come out and complete the repairs for 1/3 of their quoted cost.