Bennett Plumbing & Heating

J Y.

I have used Bennett a few times and found all of the people that I dealt with to be very courteous and competent. They go out of their way to be helpful.

Judy G.

We have used Bennett several times in the past years and found them professional and responsive. Since September, we have had 3 appointments for which for which they were a ""no show"" nor did they call or cancel. One of the times we called to insure a technician would be coming and we were told that we were on the schedule and they would be there that day. They never came and they never called. Today was our third appointment and again no show and no call. We understand emergencies but when we spoke to the office they were rude and didn't offer an explanation as to why they were a second time no show. Today was our third and last time to schedule an appointment. We held them in high regards in the past and referred them to others. I am not sure what happened but I will not use them or recommend them.

Parsons M.

Bad experience from start to finish. Basic request to have my furnace serviced. They didn't come when they committed to, they didn't communicate when they did finally come and had shut off heat and water while they ordered a part, and then they didn't turn the water back on. Even after I called to say the water needed to be turned on, they said their guy went to do that and he hadn't. Person who answered the phone was not at all helpful or apologetic. Terrible service.

Concerned C.

Say they will be back in a half of a hour and don't return for 3 hours. Had three items that needed to be fixed. Only one was actually fixed and paid a pretty penny. Also a 12inch by 12 inch hole was cut into my wall and just left. And this being one of the 3 things that he supposedly fixed and was not. I also asked for a guesstimate on a outdoor shower and they never showed up. So weird! They seem to be more concerned with the tip then the job it's self. Tried to contact owner and was denied. Just called to make an appointment and she told that she would have to call me back in a week or 2. I have never heard of anything like that before. It's a pretty big company and you have no one to come for 2 weeks. She would not schedule it either she said she would call me back. Very strange!!!! I believe the owner has no idea of the incompetence of his employees. It is real bad. I called another plumber and they will be coming today. Now that a good business.

Rob D.

My wife and I recently had AC mini-splits installed in our home and we couldn't be happier with the work, the hardware used, and above all the people with Bennett Plumbing.

They worked their tails off in the blazing heat, left our home as clean as they found it and were as polite and professional as any contractors I've ever worked with.

This is a first class company and I will continue to use them and recommend them.

Lauren M.

I am extremely disappointed in the service I received from Bennett. They are understaffed and poor communicators. They strung me along without heat or hot water for 10 days in November before another plumber in town stepped in and fixed the problem swiftly.

Melissa T.

I have had more problems with this company their help is amateur... the receptionist is ignorant mean and rude, and their billing department cannot get it Straight.
Worst company highly Do not Recommend them!
My next move is taking them to court..

Jim G.

We have had three ""emergencies"" and Bennett has been able to send one of their personnel out on the same day to fix the problem. Their service and ability to help in emergencies is the mark of an excellent company.

Dan M.

Needed some work done and jimmy came in on a friday at 5 pm to assess the work, said he would call next week. After a couple weeks, i started calling on a regular bases to see what's up... No call backs but lots of minutes on hold and excuses from the secretary. 8 weeks later... Nothing. Hired someone else and they did the job in a half hour.

Shirley C.

My hot water tank broke and water was everwhere.I called at end of the day and from the receptionist who took my call and men who came and replaced it the next morning service was exceptional .Highly recommend! !