Benjamin Franklin Plumbing

Ramiro M.

One of the worst services that we ever had. We did a furnace check for a house that was being sold. Despite several requests they never gave us the service invoice that we needed to supply to escrow for closing. Every time that you call them you have to waste an hour in the phone. Two weeks later we are still waiting for the documentation. Companies like this one deserve to go out of business.

Ling T.

Today My technician is Edgar from San Jose to replace my main water shut off valve & pressure reducer &shower cartilage, Edgar came o time with his mask on, brought his shoes booty to protect my floor, and very friendly person. Edgar went slowly to check on all water line one by one upon his job completion. He went around to pick up all debris & ran the water to let the air trapped inside the pipe cleared. Overall Edgar is very responsible, professional plumber among his peers. I give him a 5-star review & he is an easy going person if I have any question. Thank you for your excellent service this visit

Russell C.

There are some businesses that need a 6th star, and Benjamin Franklin plumbing is one of them. The technician who came out - Daniel - is the type of person you wished worked at your company. He is courteous, offered insight into the pros and cons of what we wanted done. He completed a toilet replacement in just over an hour. We will use Benjamin Franklin Plumbing in the future for any projects we have.

Ron W.

Had a water leaking under my house, My neighbor said to call Ben Franklin plumbing as they are the best ! So I did, The people on the phone listen and attentive, the next day Matt came and assess the problem and the next day a technician came out and with in a few hours fixed, tested and I was so happy as I had clean running water again.
I do recommend Ben Franklin plumbing !

Sandra G.

CROOKS! DO NOT USE THEM! DO NOT BUY THEIR MEMBERSHIP! Get a second and third opinion. BF sends out rookie so called plumbers, who write up a very inflated cost for service, then ""call their managers"" to get a so called better price, which is still inflated. If you're trusting enough to accept their service you'll get a crappy job or a partial job done, including the possibility that they may cause damage in other areas of your home that they offer to repair while giving you yet another inflated cost to expect even more business!! They will not come out to your home for an inspection with their membership without finding or exaggerating a so called problem ""requiring"" their service, scaring you to believe it must be done right away by them, claiming they will give you the lowest price, calling their manager or claiming to be a manger with the best price, still giving you an inflated price. Do not believe them when they say they have competitive prices. They're only competitive in price with Ongaro Plumbing that overcharges as well. They take advantage of seniors. I cringe anytime I see any of their trucks around as I wonder who they are ripping off again!

Jay K.

I would not recommend this company because their estimate is super overprice.
I made an appointment to fix the toilet clogged, they asked $330 for 15 min job( local plumber who will do the work for $100 with 30 days warranty) if they take out the toilet, the cost will be additional $660.

Matt S.

I contracted Benjamin Franklin to simply have a garbage disposal replaced. The plumber offered to inspect my drain pipes. He told me my drain pipes were brittle and all needs to be replaced. The quote was $6,000. I trusted the expert and accepted the work.. it turned out my pipes were completely fine and this was an absolute lie. I was taken and do not recommend this company because they are not trusteorthy. They offered only half my money back because they did the work even though it was not necessary. Be warned!!!! have

Bert H.

I had made an appointment with your company to do a toilet repair today, May 5th between noon and 4pm.  To my surprise your man was at my door at about 10:30am.  I normally go to bed at 4:am everyday.  This morning I got up at 10am in order to be ready for your man when he arrived.  Matthew Stymest had apparently left a phone message that he was on his way but I was probably sleeping when he called because I never heard the phone ring although when I checked later he had left a message that he would be here shortly.  l couldn't have been more pleased by the service and time it took to make the repair.  I wish I had done this a couple of months ago when the problem first started but because of the stay at home policy in effect I waited until now.
You can be sure that if I ever have a plumbing problem in the future I will call Benjamin Franklin to fix it and will certainly recommend you to my friends.
Thanks for the great service.

Ramesh K.

I am only giving 3 starts.. Yes, the person was prompt and got the job done.. But Benjamin Franklin is WAY TOO expensive and they charged me $900+ just to replace the kitchen faucet and a couple of minor things underneath the faucet.. Yes, they brought a VERY CHEAP faucet and the person took slightly more than an hr to fix stuff.. $900+ is way too much and of course we are all dealing with unprecedented times and getting someone to fix it it great.. So be aware that these guys are VERY VERY expensive

Cathy S.

I had Benjamin Franklin install a tankless water heater They did an excellent job with installation.. I had a few issues with the office not sending out an inspector and a small issue. Once I got the manager involved, Bob B, he totally took care of my issues., They went way out of their way to make sure I got everything I needed.. I would always recommend this company for your plumbing needs. Cathy