Benjamin Franklin Plumbing

Stuart R.

Aris was very helpful. To fix my complex old-style shower, he went out of his way to contact the manufacturer, get exact specs on what to do and took care of the problem on his return visit. Nice guy too. Thanks Aris!

Mary P.

Chris Chavez came out to service our hot water heater, he was courteous, professional and did an excellent job.

Alan B.

Have used Ben Franklin several large and small jobs past 2 years. There were 2 extensive sewer repairs including permits and an outside sump pump embedded in concrete. Danny was knowledgeable and easy to work with on those projects. Recently we had a home inspection, included in their maintenance plan, by Chris Chavez. He identified several problems including an important one of which we were unaware. . There was no pressure to perform any of the repairs. He didn't charge for several small repairs and was very patient in explaining and showing what he was doing. This company is a pleasure to work with.

Jeremy P.

Ray, Jerry, and Pedro (and others) did an amazing job. They replaced our collapsed sewer lateral, which was a particularly complex job and had been a real nuisance for us. Timely, patient, considerate, and effective. They also put us in touch with Dry Force for restoration/remediation of the sewage leak under the building, which was a great referral. I always call Benjamin Franklin, and they always get the job done, jobs big and small.

Noni S.

I had one good experience when a plumber came for fixing a quick leak. The real problem was a bait and switch they did the second time. Called a plumber to get my water heater replaced and they worked out a deal with my home insurance. The day they came to do it they re- quoted me a price 5 times the original!!! Insurance rejected it and all the guy said was they would finance me to pay the difference.. I Took a day off work for a complete waste. Ended up using another much more reasonable plumbing firm. Will never use them again!

Dumitru P.

I had a guy from Benjamin Franklin give me an estimate for moving water/sewer lines from the garage to the laundry room and for connecting some sewage lines under the house. The guy seemed friendly, said he needs to go in the crawlspace to see what needs to be done. While going down there he broke an air duct and did not even mention it to me. Then he proceeded to ask me what kind of work I do, whether I will live there or rent the place and if I want the work to be high quality or not before slapping me with a pretty steep quote. I did not call them back and had the same work done by a highly reviewed plumber for much less. I felt like these guys just want to rip you off.

Jason F.

Very friendly. They couldn't make it out the day they were scheduled. But they made it up to me and everything worked out in the end. Good job Ben Franklin team!

Please don't review this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.

JD L.

Kudos to Ryan C. and Tim for their stellar job. They replaced 200 feet of outside gas and water supply lines. This required two days of digging trenches before they could even get to the plumbing part. Ryan was very professional and kept me informed on progress as the job went on (it took 4 days of work). He even did some things I was not expecting that were a pleasant surprise. They also took care of the permit so I did not have to do a thing but pay at the end of the job. Would definitely hire again.

Marcia B.

Had what we thought was a weekend emergency with our kitchen faucet.. John Wells was the plumber came to assist. He advised us of a stupid mistake we had made and that no repair was needed. He did not charge us for the house call. No that's service! Thanks John!!

Natalee G.

What an incredible service Benjamin Franklin Plumbing offers! First off, we needed an emergency plumber on a Sunday, and we had zero problem. Pete came right away and was incredibly helpful. He didn't over charge us, and was so efficient with his time. We will definitely recommend their services and continue to use them.