Benjamin Franklin Plumbing

MJ W.

They came out when agreed upon so that was good but the price gouging they do should be illegal.

Scott M.

Strongly pushed this plumbing ""membership/club"" that does nothing but serve as an upsell. If you choose non membership service they will not deduct the service fee. Service fee is waived only with this ridiculous upsell. Wanted everyone to be aware of this charge.

Susan D.

We bought a new dishwasher and needed some plumbing work on Sunday. I went to Yelp to find a plumber, read several reviews and decided to call Benjamin Franklin Plumbing. Tim arrived on time, provided quote options, and was very professional. We scheduled the job for Tuesday, and Tim arrived right on time. He was very kind and courteous, and did excellent work. We highly recommend Tim and this company!

Judy M.

Sean and Jason were prompt, professional, efficient and fast. Once Top Down Restoration. (See review on their page), was done clearing the putrid pool beneath my house, they had the two day job done by noon the second day. Sean was great at communicating with me checking in and letting me know everything that was being done and updating me on how much more needed to be done and how long it would take. He also was very friendly and made me smile in light of being sick and this huge plumbing mess a few days before Christmas. Thank you so very much Sean and Jason! I will definitely be calling your boss, Bob Bachman, to tell him what a great job you both did!

Gary P.

I had Manuel come out today and repair a toilet that would not stop running which resulted in a super high water bill. He was helpful in making me aware of the online coupon. Additionally, when I made the appointment, the customer service representative on the phone reminded me to send a copy of the work invoice to the water company and request a reduction in my bill. Although I had to reschedule one time because of a no show, everybody I spoke with was very helpful and pleasant. As plumbing companies are concerned, this was my best customer experience ever. I would recommend this company and will use their services again.

Craig P.

Our main water line broke, no water Benjamin Franklin plumbing came out even on a Saturday and got us up and running in less than one day!!! Most Excellent!!! These dudes were bad ass!!!
Ang Ngima Sherpa, and Gylgen Sherpa, we're off the hook! Going beyond helping us get this fixed! You all Rock

Meredith S.

They were fast to respond and come
Out to our house. They worked with us till the problem was solved even though it was a bigger job than anyone expected. They kept us informed on the progress and what the plan was at each step. One guy even made an extra stop to confirm the work has been completed. They hard to dig up our part of our driveway and they made sure to Ghent the exact matching cement and gravel so u can not see the patch. They were also the nicest guys! They even liked our dogs! We highly recommend them.

Katrina C.

Update to my previous review. I have been a customer for many years and relied on Benjamin for all my plumbing services. I had one bad experience within the 3+ years of membership. When I had this experience Bob Bachmann, Ops Manager personally reached out to me to apologize. I had been on the brink of never working with this company again however after speaking with him, I feel I am valuable to their business. I have had this company replace my main under house pipe, water heater, overflow and two toilets. Long story short... they do care about their customers.

David A.

Had a leak coming from my shower drain. They came out and Wyane quoted me over $1k to replace my copper p trap drain with abs drain and p trap. The problem was all I needed to replace was a Floorstone Pan gasket that only cost me $25 to replace. I value honesty above all else and because of their actions I WILL NEVER CALL them when I really need Plumber

Diane Z.

We had a major break between our meter and gate valve to our home. They waived the estimate fee and had a field supervisor (Matthew) here within 2 hours. Their crew was here the next morning and did an exceptional job. They carefully trenched and removed landscaping to pits to save our plants. Our home is 52 years old so we needed to upgrade elements. Even the supervisor inspector (who climbed under our house) said they did an outstanding job. They may be a bit more expensive than other companies, however they have the talent and expertise to complete the job quickly and at top quality. Thanks to the entire crew, especially Pablo!