Benicia Plumbing

Robert G.

Very disappointed I called them for a simple fix. Just needed a wax ring put on the toilet. I was told I have to replace the toilet because it's older than 10 years even though there's nothing wrong with it. They said we don't do anything on equipment that's older than 10 years no matter what. Called another plumber and they fixed it in 20 minutes without issue. Just f.y.i.

Lena M.

First time looking for a plumbing service and I thought I would give this place a try. While I appreciated that they had a same day appointment and were able to fix the issue, I had to give a 3 because it is very difficult to justify paying the $385 to fix the clogged toilet considering the toilet was scratched after. I actually would have given this place a 2 but the guy who came by was at least nice and was able to fix the issue without any additional charges. I should have known when I initially called the lady was super hesitant to provide even a price range estimate. Sorry benicia plumbing but as I much as I want to support local businesses, I'll have to go somewhere else.

Jane O.

Called Benicia Plumbing this morning for a clogged bathroom sink. We have used them before and have been happy. But today I was told because I live in Concord it was outside Solano county the fee to come out is $185 plus the cost of repairs. That's absolutely ridiculous. They have now lost a long time customer.

Jeff W.

Jesse from Benicia Plumbing just completed a plumbing repair for our rental apt in Benicia. Super competent amd friendly. Organized and tidy. Pricing was very fair. I would definitely call Benicia Plumbing again in the future.

Andrea g.

The tech showed up on time, he was very thorough, and explained everything he needed to do. I really appreciated that. I received a quote from another company days prior that was 3 times the amount Benicia Plumbing quoted, for the exact job. The tech even looked at a leak for something other than what he was there to fix and showed me how to fix as it was a simple fix. Generally I feel companies try to take advantage of a woman when they see she is alone but I definitely didn't feel that way with these folks. I will always call Benicia Plumbing first if I have any other plumbing issues.

Josephine P.

We had a plumbing emergency at our townhouse complex and on Thanksgiving day Benicia Plumbing is here taking care of it with a team from the city!! Thank you Errol and the guys from the City of Benicia!! You rock!!!

Alden C.

I needed some fittings installed for a gas dryer and for a gas BBQ. The technician was polite, knowledgeable and friendly. Both fittings were installed in no time. They showed up at the appointment time, as promised. I will 100% use them in the future when I have any plumbing issues.

This happened during Covid, the tech wore a mask and was very careful. I'm very happy to support this local business.

Brian E.

I needed a kitchen faucet replaced. We needed it done ASAP due to the bad leak and lack of water pressure. I was able to get an apt within just a couple of days. Adam did a great job and everything is fixed. I will defiantly use there company again if needed if the future.

Jared B.

Great company to work for ! There honest , dependable and reliable . I'm glad I made the switch to work for Benicia plumbing

JD S.

Making Sure it was right.
Our H2O heater was making a trerrible nosie. Called Benicia, appointment was scheduled and Macelo arrived promptly within the reasonable 2 hour time window. Macelo spent some time with the system to see if it could be repaired, ultimately prepairing a fair and complete quote on a new system.
Although there was an issue getting the right model number, many went the extra yard that the correct model was installed properly by Doug who was fantastic.
Many plus with this team
- the pick up the phone and provide timingly appointment with small windows
- Estimate was complete and accurate
- Work is thorough
- Based on my experience with Macelo and Doug, the service team are pros