Bellows Plumbing, Heating & Air

Lilly W.

I absolutely love working with Bellows team - they're consistent, realiable and always do what's best for the client. Also shout out to Mike Murrow for being a superstar!! You can always rely on him to go above and beyond and I can't think of a better person for any job! Thank you Bellows team!!

E V.

Totally professional experience from beginning to end. Easy to schedule, quick response, Richard Smith, my technician, was excellent! Very professional, knowledgeable, efficient. Answered all of my questions and educated me on my new HVAC system. Top marks. I'll be calling Bellows again!

Nick M.

They were organized kept the area clean and did good work. Alan was friendly and knowledgeable. I had them install a new PRV, riser and a ""smart"" leak detector / auto shutoff valve. I can't speak to price because I didn't do multiple quotes. But so far they have been pretty up front and transparent.

Leigh M.

I chose bellows to help with an error my contractor made with our new sink installation. They came and provided guidance and an estimate. Bruce was kind and honest. He recommended I have my contractor repair his mistakes but offered a solution if not. Contractor fessed up to his mistakes and is working on it but I know who to call if he can't get it done. I am having them back next week to work on several other projects due to their excellent knowledge and customer experience.

Todos C.

Awesome company, honest and they really know their stuff. I'm in South Bay, one night I have no hot water so I started calling places. I got a referral for Bellows, they scheduled for the next day understanding the situation I was in. Peter Cornwell arrived exactly on time, he called 15 minutes in advance too. Super knowledgeable guy, right away explained what he thinks the problem is, the galvanized pipes got clogged, but the heater is fine. Peter then changed them and in no time we have hot water again! Now, before calling Bellows I've talked to several other companies, all others right off the bat wanted to replace the water heater. Thanks to Bellows & Peter I can get few more years from my water heater!

Brian L.

I originally left a bad review despite their great work. This was due to some dissatisfaction due to miscommunication, misaligned expectations, and some extra costs/timelines. I'm rewriting this now after working with them further. They genuinely care about their work and customers.

First the reason I left a bad review:

* I thought I asked for a tankless electric water heater with a goal of going solar in the future, what I got was a tankless gas one. I didn't realize until the end.

* I was told it was going to be a couple of days, it turned out to be a week and several thousand higher than quoted.

* They left with the old water heater tank. I ended up having to call. They did come back and take it no questions asked.

* I originally asked to look at our water softer and after all was said and done it was still off and useless in the back yard. I wasn't sure what happened.

* They did repipe the whole house, which i didn't know if it was an up-sell or if it really needed it, but i had a hard time trusting the latter at that point in time.

Turning it around:

After hearing I was not happy, they were extremely responsive and helpful. Not for better yelp scores - they were still in high standing - just genuinely concerned and wanted to make sure I was taken care of. Bruce came out with in 1 business day and did everything he could to inform me and make things right.

* Turns out gas is a way better solution. I was misinformed about the state and quality of electric at this time. They made the right call for me and i was just confused.

* Quotes are just estimates. They did a great job even if it took a little longer and cost a little more.

* Bruce personally came out to check out the water softener after hearing my concerns. Turns out they did rewire it during the job, but were worried about turning it on due to the original wiring and I didn't get that memo.

* I now trust the repipe was a good move and I was indeed in good hands.

Bellows truly cares and the team, as i said in the original review, are great and do great work.

Igor F.

I've had 2 occasions to use Bellow both bad. There is no Zero stars so I used 1. Never hire a plumber that only gives you a quote based on the ""job"" and not by the hour. They give you the quote and fix it in 5 to 10 minutes and say that will be $250.00 please. Pretty good hourly rate!

2. I had my parents (in their 90's) request a quote because they thought water may being wasted from plumbing. Short story, the guy came out and said they needed 2 new toilets with toto seats (parents request) and a replacement of a third (parents request) to the tune of $11,000. Yes you saw it right $11,000. The funny thing was the two he said need replacement where fine. One needed a new $10 tank flapper and a Toto lid rebuild, $250 and the other was perfect and 1 new toilet as requested w/ fancy seat $2,000 total.

wa h.

Bellows installed a new HVAC system for my house. Their crew were professional and provided great service. Very pleased with the outcome.

Marcos D.

I can't comment on the actual work as I went with another quote. I will say that the gentelman that came and looked at the work for the quote was friendly, the notification and scheduling system was appreciated, and he correctly identified the issues at hand. The reason for the 3 stars was that the quote was literally 2.5x (or more) than three other quotes I got for the exact same work. The final work was still under $1000 (quote was for almost 3k).

So I liked the customer service and the up front evaluation, but I just couldn't choke down the price vs cost. I personally knew the parts were under $500 (w/markup from plumbers its typically $700-800) so the rest was all labor. The actual job was completed in 1 hour by a different company.

The only reason I didn't do the job myself was because of all things plumbing, sewage is the one thing I refuse to do :-)

David S.

Quick appointment, and Peter Cornwell was knowledgable and helpful. Work was performed right away, fully explained, and for a reasonable cost.