Bay Plumbing

S S.

Had hired them years prior with a good experience. Called them again for a leaking water heater and they were able to come even sooner than the agreed upon day since the leak had gotten worse. Were in and out quick and the job well done!

Christine P.

MAJOR RIP OFF IN TRAVEL CHARGES!! I have used Bay Plumbing for several years and have always had great service from the plumbers they send. Yesterday I called them to snake my kitchen drain, they sent a plumber out, first call, who successfully cleared the drain and handed me a bill for just under $400. My issue is that $120 of that charge was for 'travel charges'. It cost me $120 before the plumber even knocked on my door. Bay Plumbing is 6 miles away, I paid $20 per mile for a plumber to drive to my home. When I called the office to inquire about such a large travel charge, I was told 'we charge for travel time and that's what it costs'. STAY AWAY

Mark C.

I just spoke to Juan, who is the emergency night person at bay, with a number of questions about replacing the sink. I got to say he was extremely helpful in areas that go way beyond normal plumbing services, and he was very generous with his time. I've called around to a lot of different companies. And most people don't have that time a day for anybody unless they're looking to book them at the moment. So it makes me feel pretty good about this company, that there is someone that's willing to talk about where to buy the lowest cost bathroom sink, whenI even told him there's a good chance I might just mount it myself. He did share their pricing @ the end of the call & it didn't seem bad at all, and I don't have one of these bullshit 3-4 hour minimum commitments. The building is a very nice building, and they appear to be middle upper two luxury in

Scott T.

Had a leaking shower that dripped all night and called Bay Plumbing but never again. Unresponsive and rude dispatcher. If you want to be ignored and teated rudely call them.

Michael W.

I have used Bay Plumbing for many years for jobs both large and small. When I had a major leak a few years ago, they brought a smart solution that saved me a lot of money and a ton of headache. Recently, they quickly and efficiently changed a broken shower fixture. The guys are always friendly and on time, they clean up and, most importantly, give it to you straight.

Maru C.

showed up to unclog sink charged 396 dollars now it's clogged again called since they were here on 1/25 they said they don't guarantee their work time to avoid these people and report to the bbb

Eugene B.

Absolutely the best plumbing company in Miami/Coconut Grove/Key Biscayne...highly recommend Bay Plumbing - they immediately showed up to help with our emergency; since it involved buying our house, just prior to Closing, it was a tremendous relief to our family.

Robert H.

This place has the worst customer service. Don't even waste your time calling. It's frustrating enough dealing with a plumbing issue to then have to deal with rude, uncaring individuals. If I could have given less than one star, I would.

Donald T.

Plumber Chris is a life saver. I had a bad back up and he went right to work and got me up and running in no time. Same day service too!

Rosanne P.

Constantly re-arranging work schedule. Made me schedule roofers according to their time frame to compete their work. Then, changed times again. Then, never showed up and never replied to texts and messages. Extremely unprofessional.